tsim.in, 
Description
- Standard+micro and nano size SIM card available to fit all phones.
- We require a copy of your passport and visa. Link to upload the same will be sent after you order the SIM
Using the SIM Card
Using the SIM Card for the first time
- Power off your phone
- Insert your new SIM card
- Power on your phone
- Ensure that roaming is turned on your phone.
- Your phone should connect on a GSM/WCDMA/LTE network.
Please also note, using this SIM card to surf Internet or make calls outside covered countries will significantly reduce the data and voice usage capacity, or even cause the SIM card to stop functioning.
Receiving calls
People anywhere in the world can dial your UK or French number directly to reach you, for example, +44774132 12345 or +33674132 12345. The local number is especially useful for booking cabs, hotels and restaurant reservations.
Making local calls
For the purposes of this card, local calls include calls to any country mentioned under “Coverage”, from any country mentioned under “Coverage”. To make such calls use the full international format. E.g. to call a UK landline number from any country use (for example) +44 207 222 1234.
What is an eSIM?
eSIM stands for “embedded” SIM which is installed in your phone by scanning a QR code or tapping a notification. If an activation date is required the QR code / Notification is sent after activation, else 24hours after completing your documentation.
eSIM Advantages
- Easy to use: Set up your plan by scanning a simple QR code or tapping a notification.
- Save on Shipping cost: No physical delivery requirement
- Save on time: In a rush to travel? We will send eSIM QR Code via email. Scan it as per instructions and It will be ready to use upon arrival.
- Keep your original SIM: The eSIM is in addition to your original SIM which will work as usual if you need it.
eSIM Disadvantages
- Unfamiliar: Since it is a new technology expect to be learning a bit.
- eSIM Compatible Phones: eSIM will only work in eSIM compatible phones. As a general rule, iPhone 11 and Android model 2021 and higher models are compatible with eSIM.
- Single Use Only: Most eSIM codes can be used only once. Please do not delete the eSIM created on your phone, since it cannot be recreated on your phone or any other phone. However you can de-activate the eSIM when not needed from your settings.
- Transfer of eSIM: To transfer an eSIM from one phone to another you must visit the store of the Operator concerned. However some USA eSIMs can be transferred from one iPhone to another.
Activating eSIM on your Device using a QR Code
Most eSIMs are installed using a QR code. The QR code is sent to you by eMail. You need an Internet connection to install an eSIM
iPhone XR, XS and newer
- Go to Settings, then Cellular.
- Select Add a plan, and the Camera app will open.
- Point your camera at the QR activation code until you see a message that says Installing cellular plan.
2021 Android and newer
- Go to Settings > Connections > SIM card manager
- Tap Add mobile plan
- Tap Add using QR code
- Scan the QR activation code
Activating eSIM on your Device using an Operator Notification
T-mobile, AT&T and some other operators make it even simpler to install eSIMs. They send a notification directly to your phone. Just tap on the notification and follow the instructions as in images below. The notification is sent to the phone you intend to use on your trip for which you have given us the EID and IMEI number by dialing *#06#.
Helpdesk
TSIM’s customer service agents can be reached via:
Email: services@tsim.in
Chat: https://www.tsim.in
Phone: +91 22 24216344 / +1 646 918 1335 / +44 203 773 2460.
Prajna shriyan (verified owner) –
I had bought 2 sims it for 14 days for paris and switzerland,the data worked well after we called your customer care and they rectified it.But i couldnt receive or call any india numbers ( as others from the group had activated international calling on Indian numbers)The only calls i could place were to the other tsim number.
Services Tsim –
We are sorry the calling did not work for you. When we called you the call connected immediately, hence the helpdesk took no further action. We will be in touch with you for further action and thank you for your balanced review.
Vinay Khadilkar (verified owner) –
I used the card for 2 weeks in Central Europe. It worked very well for local as well as India calls. Data connectivity was also very good. No complaints at all.
Services Tsim –
Thank you for your kind words and review.
Sanjay Ketkar (verified owner) –
The TSIM service was the best we could have asked for. Not only were we able to get registered easily in different countries and place calls but we even received regular updates from TSIM about our current number and pending minutes of talktime.
Services Tsim –
Thank you for your kind words and review.
Nandan Shah (verified owner) –
Super fast internet, always full 4G data, great network coverage and timely sms updates of rates for countries not covered in package.
Easy calling app and direct calling and ample of data n minutes.
No Hassel setup and use.
Services Tsim –
Thank you for your detailed review and kind words.
Govind n Agarwal (verified owner) –
I used this sim for my Europe trip . The unlimited one month Europe sim is really very good . Lots of data .lots of call . It stayed connected all the time . 5star for this
Services Tsim –
Thank you for your kind words.
Interics Design (verified owner) –
The sim card worked very well for the data but it was not possible to make / receive any voice calls and text messages. Very useful as a data sim card!
Services Tsim –
We are looking into the specifics of your case to see why you were unable to make calls. Thank you for bringing this to our notice.
Poruse (verified owner) –
It’s a good card. In all aspects the functionality was good. No problems except one. Calling India. The roundabout way which is configured for calling India is not helping at all. Otherwise this card is good for Europe. Satisfied.
Services Tsim –
It is true the Economy Europe Card is not convenient to call India. However, it does give the best data experience and works well for calling locally. If calling India is the more important feature, we recommend the non-economy versions of this card. Thank your for your review.
Harssh shah (verified owner) –
Worked well through Croatia , Italy , Slovenia , Germany and. Chezh republic
In Slovenia we could call using whatsapp and also local numbers in Slovenia but not elsewhere
Data was mostly 3G and 2g
Overall satisfied
Services Tsim –
Thank you for your kind words and review
Danny Raj M (verified owner) –
I used TSIM for my trip to Italy (used it in cities: Milan and then Trieste). There was a good reception and the internet also worked well. There was no problem making local or international calls using the SIM.
Services Tsim –
Thanks for your review with details of the locations used in.
Umesh Pherwani (verified owner) –
I used the unlimited europe sim option for 15 days. I am extremely satisfied with the service. My trip started in London, on to paris belgium, amsterdam, germany, austria and italy. The phone and data worked seamlessly. If a small glitch did come with the data it was immediately rectified by the service centre. Moin was available on call throughout offering his support. Very happy and will definitely be using their services again for my future trips.
Services Tsim –
Thanks for your review with details of the locations used in.
Sudheendran (verified owner) –
The sim was activated only after one day, after an email complaint was made, though the dates of activation was mentioned by me while purchasing. The web calling app was useless as it would work only if internet is on. As a result, every call had to be made through the UK access center which made calling a cumbersome affair. Connecivity was fair but audio quality needs improvement.
Services Tsim –
Thank you for your review. We regret the inconvenience caused due to the non activation of the SIM.
The TSIM Web Calling App, as the name suggests, does require internet connectivity to function. Nevertheless, we do have SIMs which allow you to make direct calls. Please visit the page https://www.tsim.in/product/unlimited-europe-sim-card/ & check the options
Geethika Agastya (verified owner) –
Data worked fine. Initially the service was not activated until we contacted someone using free wifi from the airport. Took them a day to figure that out.
Outgoing calls to India were unsuccessful. The two number dialing process is tedious and didn’t work.
The travel adapter provided is bad. It’s loose and does not fit into the plug points
I will not use this service again. I had better service with another company.
Services Tsim –
We apologise for the confusion regarding your SIM activation. It is true the 2 stage dialing for India in the economy card is less convenient and takes getting used to. But once a customer gets the hang of it, we find that usage of the feature is very high. Also, where possible we recommend WhatsApp calling to India. We are sorry we did not meet your expectations in this trip.
Jose Paul (verified owner) –
I traveled with this in Italy,Switzerland,Germany,Prague and Austria.
Never faced an issue .Speed is also good .
It worked seamlessly .
The adapter I received along with the SIM was really useful and of very good quality.
It really helped us to charge multiple phones.Love it.
Excellent services,no other words.
Services Tsim –
Thanks for your review as also for confirming the locations.
Shiv ratan Agrawal (verified owner) –
It was a good experience , using TSIM. I travelled to eight countries and the SIM worked flawlessly. At times it was required to be switched off and on while changing countries, however I suppose that is normal.
Excellent services.
Services Tsim –
Thanks you for your review. Yes, it is always advisable to restart the phone while crossing international telecom borders.
Harish Salehundam (verified owner) –
It was very nice experience which feels like national roaming… The price was tooooo low when compare to other sites…
Services Tsim –
Thanks for your review
Yash Shah (verified owner) –
It was very good experience using TSim. Only thing to rectify is that after talking for 20 mins at stretch, phone gets automatically disconnected.
We used it for Denmark, Norway & Sweden(Scandinavian Countries).
Services Tsim –
Thank you for your kind words. We will investigate this issue of disconnection.
Niroop –
Very satisfied. Worked all the time, even on the Rhine cruise.
Services Tsim –
Thank you for your kind words.
nitindisha (verified owner) –
It was hassle free, the car d got activated as soon as we landed. Found it very useful and cost effective especially for holidays where u don’t need to take calls on your regular number.
Services Tsim –
Thank you for your kind words.
karthik.k.iyer (verified owner) –
Hi. I am using a TSIM Europe economy sim with 12 GB data. Data works well but the india calling is not working at all. The UK access number when dialled asks for some account number which i don’t know about and the android app doesn’t install…
Services Tsim –
We are sorry the India calling on your economy card did not work at first. We have improved our setup procedure to avoid such problems. Thank you for bringing this to our notice.
Umesh Varshney (verified owner) –
The data use quality was good. My experience with the voice quality for calls on landlines or the mobile networks was not good (interrupted voice) for my travel in Spain and Sweden. WhatsApp gave better quality. The quality of voice was superior for the TSIM services I used for my travel in USA on an earlier occasion.
Services Tsim –
We are sorry for the trouble you had with calling. We have attempted to find the cause for poor quality with the operator but are unable to get a satisfactory response. We thank you for your understanding.
RAJAN.DIWAKAR (verified owner) –
I have purchased TSIM unlimited Europe plan for my 7 day trip to France and Switzerland. TSIM did the great job and it really worth for the money i got it. I didn’t face any connectivity issue in any of the place in europe. Good signal strength and internet connectivity. Also they allocated France and Switzerland number for me.
Services Tsim –
Thank you for your kind words and detailed review.
Uthara (verified owner) –
Terrible experience. I could make calls and send SMS.
1. Could not receive any call. Whoever tried my number could not get through.
2. Could not receive any SMS. I was able to send but nobody was able to reply.
3. Constantly bad network. I had to reboot multiple times.
4.Data connection was even worse. Did not work almost through the trip.
Will not recommend to anyone.
Services Tsim –
We apologise for the inconvenience faced by you. Unfortunately the phone you used was not compatible with 4G and had just one band of 3G. It is to avoid such situations that we request customers to select “check my phone”, so that our helpdesk can assist you in phone compatibility with networks in countries you intend to visit. Thank you for taking the time to share your feedback.
nikhil jagini (verified owner) –
It worked well through out our trip. We used it in France, Greece & Netherlands. Apart from a couple of times when we had to restart our mobiles to pick up network, it worked well. I would totally recommend it for Europe. I was a bit skeptical initially but I ain’t any more. Customer service is also pretty quick.
Services Tsim –
Thank you for your kind words and for specifying countries in which it worked.
Devajeet Datta (verified owner) –
Outgoing calls and 4G data worked exceptionally well in France and Switzerland. Only problem was they didn’t allot a Swiss number so I could not get incoming calls.
Services Tsim –
Incoming is always available on the UK number you are provided with each SIM card. Any local numbers are an additional number on which to receive calls. Thank you for taking the time to review the product and for your kind words.