tsim.in, In today’s connected world, reliable mobile connectivity is essential for travelers. TSIM and Airalo esim are two leading eSIM providers that aim to keep travelers connected affordably and conveniently. TSIM esim has been evolving its offerings, while Airalo esim, founded in 2019, has quickly become a strong competitor. In this blog post, we’ll compare TSIM vs Airalo esim, examining their features, pricing, coverage, and customer support to help you decide which is the best option for your travel needs.
Airalo vs. TSIM: Overall Comparison
Although we’ll delve into the main features of both companies in detail, it’s crucial to first look at an overall comparison of their offerings.
In this section, we’ll discuss key aspects such as pricing, data availability, ratings, customer support, and other significant features provided by each company.
| Features | Airalo | TSIM |
| Rating Trustpilot | 2.6 stars | 3.7 stars |
| Prices | From 4.5 USD | From 4.5 USD |
| Amount of data | Limited data plans | Limited/Unlimited data plans |
| Coverage | +200 destinations | +200 destinations |
| User experience | Fast purchase, easy installation | Easy to buy, install, and activate |
| Customer service | Available 24/7 | Available 24/6 |
| Device Support | Smartphones, tablets and laptops that are eSIM compatible | All smartphones, smartwatches, tablets, and laptops compatible with eSIM |
| Flexible Refund Policy | Up to a 100% under Airalo T&Cs | Up to 100 % * |
| Data Sharing | Available for limited data plans | Share data available in limited and unlimited data plans |
| Top – Up | Yes | Yes |
Overall, TSIM surpasses Airalo with its tailored data plans that cater to your specific needs, offering unlimited data in many eSIM destinations. Additionally, some of their eSIMs allow you to share up to 500 MB of data per day, even on unlimited plans. Conversely, Airalo provides cost-effective options with limited data, which is ideal for travelers with low data requirements.
However, a closer examination reveals that TSIM has more advantages than Airalo, particularly regarding mobile data, flexibility, and tethering capabilities.
Data plans: Prices and amount of Data
Let’s discuss the data plans and pricing for Tsim and Airalo. We’ve already covered the basics of what each company provides, but it’s crucial to understand their specific offerings and what you can expect while traveling.
Tsim provides a range of plans tailored to each destination, such as a reliable Unlimited USA SIM Card option and an Unlimited Australia Sim Card. Airalo also offers different plans for various locations. Let’s compare the two to see how they stack up.
Let’s start with Tsim.
Tsim now offers coverage in over 200 destinations. For many of these, their data plans include unlimited data starting at 489 Rs for certain locations and 889 Rs for others. Prices for limited data plans may vary depending on the destination. It’s essential to keep this in mind when planning your travels.
Tsim data plans: Advantages and disadvantages
- Advantages:
- Unlimited data plans are available.
- Purchase and manage through the iOS and Android app.
- Coverage with many important carriers.
- Daily data plans are available.
- Disadvantages:
- Only available for eSIM-compatible phones.
- Doesn’t include phone calls for all destinations but, with unlimited data, offers calls through VOIP apps.
Airalo data plans: Advantages and disadvantages
- Advantages:
- Offer support with different local carriers.
- Daily data plans are available.
- Top-up available to add more mobile data to eSIMs.
- Disadvantages:
- Coverage may depend on the chosen eSIM.
- Doesn’t offer unlimited data packages.
- Text messages are sold aside from the eSIM.
Average Speed and Coverage Comparison
Connection speed and coverage are critical for travelers as they significantly impact the travel experience.
Average Speed
Let’s compare the average speeds of TSIM and Airalo. Both companies offer data speeds on 5G and 4G/LTE, depending on the user’s location.
While data speeds are generally good, they can vary in remote areas. TSIM provides more detailed information about where their eSIM performs best, whereas Airalo does not offer specific details about their speeds.
| Provider | Connection |
| TSIM | 5G/4G/LTE |
| Airalo | 5G/4G* |
Overall, both providers offer suitable connection speeds. TSIM delivers a high-speed connection with no significant issues, ensuring a smooth experience. Airalo also provides reliable speeds, but it’s advisable to check coverage if you are heading to a rural area to ensure you maintain a dependable connection.
Coverage
Currently, both TSIM and Airalo offer coverage in over 200 destinations. In this TSIM vs. Airalo comparison, instead of focusing on the number of destinations, let’s examine where each company provides coverage in detail.
Both companies offer global and regional data packages. For example, if you plan to visit multiple countries within a continent like Europe, you can choose an eSIM for Europe or an eSIM for the UK, providing coverage across several countries without needing multiple eSIMs.
A key difference is that TSIM’s data packages include unlimited data options.
It’s also important to note that neither company offers phone calls to certain destinations, as previously mentioned.
Overall, both companies offer excellent global coverage. However, TSIM holds a slight edge due to the additional unlimited data features available with their eSIMs.
Airalo vs. Tsim: User Experience and Customer Service
When comparing two services, assessing the quality of user experience and customer service is crucial.
Let’s evaluate how Airalo and TSIM perform in these aspects.
User Experience
Both the Tsim and Airalo websites are easy to use. Their user-friendly design ensures that customers can effortlessly find and purchase the eSIM they need without any difficulties.
Both companies offer apps available for Android and iOS devices. Airalo previously had its app, but it is now shut down in India. In contrast, TSIM has a functional app that is operational and user-friendly.
The TSIM app enables users to make purchases, manage eSIMs, access support, and more, enhancing convenience for all users.
Both eSIMs offer simple installation and activation processes, with both companies providing guides to assist users, even those unfamiliar with the product, in adding an eSIM to their devices.
Customer Service
When it comes to customer service, TSIM outperforms Airalo. While Airalo provides a “live chat” feature, it is essentially a bot that prompts users with several questions. Depending on the complexity of the issue, users may need to resort to email communication for further assistance.
In contrast, TSIM offers live chat support with real individuals handling customer queries promptly and efficiently. TSIM ensures there is no delay in response, enhancing the overall customer experience.
Device Support
Both companies offer broad support for mobile devices, ensuring compatibility with popular models like the Samsung Galaxy S24 and iPhone 15. This extensive compatibility assures users that their devices will work seamlessly with eSIMs from TSIM and Airalo while traveling.
Additionally, both TSIM and Airalo eSIMs are compatible with tablets, further expanding the range of devices that users can take on their trips to stay connected abroad.
Overall, both companies excel in terms of device compatibility.
Flexible Refund Policy
When seeking a refund, it’s important to understand that each company has its own policies. Customers need to be informed about the steps involved in the process and the various reasons companies might offer refunds.
| Tsim refund policy | Airalo Refund Policy |
| Full or partial refunds to users | Refunds are only available for 30 days after the purchase |
| Up to 6 months after the purchase to ask for a refund | Terms and Conditions are less flexible towards customers |
| Activation type of SIM cards are fully refundable till they are activated | Activation type of SIM cards are partially refundable till they are activated |
Overall, TSIM has a superior refund policy compared to Airalo. TSIM offers a variety of options and shows flexibility in assisting customers with issues related to their eSIMs.
Conversely, Airalo’s refund policy is highly restrictive, limiting who can request a refund and the process for doing so. As a result, obtaining a refund from Airalo is more challenging, and their customer support is more likely to seek alternative solutions instead of issuing a refund.
Data Sharing: TSIM vs. Airalo compared
Both TSIM and Airalo offer data sharing on some of their data plans, though Airalo does not clearly advertise this feature on its product pages—it’s only mentioned in FAQs and blogs without full details. Rather than choosing an eSIM solely for its data sharing, travelers should select the one that best meets their needs.
Voice calls
In recent months, both companies have introduced phone calls to their eSIM packages. However, there are significant differences in where this feature is available.
TSIM provides phone calls for numerous destinations including Europe, the USA, the UK, and Thailand. In contrast, Airalo offers phone calls in only a few countries but includes text messages in their packages as well.
Depending on the traveler, having unlimited data might be more beneficial than phone calls and text messages, so it’s crucial to choose the most suitable data package.
Notably, TSIM does not charge extra for eSIMs that include phone calls, whereas Airalo adds a fee for phone calls and text messages.
Conclusion: Which eSIM is better?
After evaluating the data plans, customer service, user experience, and additional features of both companies, it’s clear which one is better for travelers.
At this point, TSIM eSIM stands out as the better option for travelers.
This is due to TSIM’s more user-friendly features compared to Airalo. While the unlimited data packages are appealing, the additional features truly set TSIM apart and can significantly enhance the travel experience.
So, if you want to travel the world and stay connected, choose an eSIM from TSIM and enjoy their services as you
