- Incoming: FREE
- Outgoing – Local: FREE
- Outgoing – India: FREE
- SMS – Local & International: FREE
- Data: FREE
- NW Selection: Automatic
- 3-in-1 (standard, micro and nano) size SIM card fits all phones.
- Know your number in advance. Activation before travel.
- We need a copy / photo of your passport & visa before activation
- Billing: Prepaid
Activation process
You need to specify an activation date for these cards. No activation on Sundays. Your phone number will be sent to you only after activation. Your validity period begins when the card is activated, due to which we suggest to activate only the day before you travel.
Using the SIM Card
Using the SIM Card for the first time
- Power off your phone
- Insert your new SIM card
- Power on your phone
- Your phone should connect on a GSM/WCDMA/LTE network.
Coverage
Our cheaper SIM cards work on the T mobile network, either directly or through their partners. T mobile is an ultra fast network, however its remote area coverage lags that of AT&T. If you intend to visit many remote areas in the USA, such as Alaska, natural beauty spots, national parks etc, you may want to consider our SIM cards that use the AT&T network, marked (High Coverage).
Receiving calls
People in USA can dial your number directly to reach you, for example, 1 804 555 1233; People outside USA need to add + to your number, for example, +1 804 555 1233
Calling a number in North America
Dial the 11 digit number directly; for example, call number 1 804 555 1233 directly. You can also add + to the number before dialing. There is no distinction between a landline number and a mobile number in North America
Calling India using Direct Dial
Dial “011” or “+” + country code + phone number. For example, to call India number 022 24216344, dial “01191 22 24216344” or +91 22 24216344.
Calling India using 2 stage dialing (for High Coverage cards):
Dial USA Access Number +13476701779 & when prompted dial the India number in full international format. E.g. 912224216344).
Helpdesk
TSIM’s customer service agents can be reached via:
Email: services@tsim.in
Chat: https://www.tsim.in
Phone: +91 22 24216344 / +1 646 918 1335 / +44 203 773 2460.
Emergency Call Number: 911
Please dial “911” to report an emergency. They will ask you your location and the nature of the emergency. There are penalties for calling this number when not in emergency situations.
Extension of validity
These cards can be refilled at the telecom operator’s site for an extension of validity. The telecom operator name is mentioned on the SIM card that you receive. These refills will generally be more expensive than the rates paid to TSIM.
APN Setting
APN setting is automatic and should not require to be set manually. In case of no data initially please restart your phone and wait for a few minutes.
What is an eSIM?
eSIM stands for “embedded” SIM which is installed in your phone by scanning a QR code or tapping a notification. If an activation date is required the QR code / Notification is sent after activation, else 24hours after completing your documentation.
eSIM Advantages
- Easy to use: Set up your plan by scanning a simple QR code or tapping a notification.
- Save on Shipping cost: No physical delivery requirement
- Save on time: In a rush to travel? We will send eSIM QR Code via email. Scan it as per instructions and It will be ready to use upon arrival.
- Keep your original SIM: The eSIM is in addition to your original SIM which will work as usual if you need it.
eSIM Disadvantages
- Unfamiliar: Since it is a new technology expect to be learning a bit.
- eSIM Compatible Phones: eSIM will only work in eSIM compatible phones. As a general rule, iPhone 11 and Android model 2021 and higher models are compatible with eSIM.
- Single Use Only: Most eSIM codes can be used only once. Please do not delete the eSIM created on your phone, since it cannot be recreated on your phone or any other phone. However you can de-activate the eSIM when not needed from your settings.
- Transfer of eSIM: To transfer an eSIM from one phone to another you must visit the store of the Operator concerned. However some USA eSIMs can be transferred from one iPhone to another.
Activating eSIM on your Device using a QR Code
Most eSIMs are installed using a QR code. The QR code is sent to you by eMail. You need an Internet connection to install an eSIM
iPhone XR, XS and newer
- Go to Settings, then Cellular.
- Select Add a plan, and the Camera app will open.
- Point your camera at the QR activation code until you see a message that says Installing cellular plan.
2021 Android and newer
- Go to Settings > Connections > SIM card manager
- Tap Add mobile plan
- Tap Add using QR code
- Scan the QR activation code
Activating eSIM on your Device using an Operator Notification
T-mobile, AT&T and some other operators make it even simpler to install eSIMs. They send a notification directly to your phone. Just tap on the notification and follow the instructions as in images below. The notification is sent to the phone you intend to use on your trip for which you have given us the EID and IMEI number by dialing *#06#. Click here to know why IMEI and EID numbers are needed.
MAGESH S.G –
I have bought Unlimited USA Sim Card from online by 6th and informed for activation on 7th June and reached USA by 8th June.The sim was not activated by 7th June.
When i communicated to TSIM support they told that it will be done by 8th June EOD. But it was not done.I have contacted by 9th June and they informed that it will be communicated that will active EOD but as usual nothing happened.When i contacted by 10 th June they said will inform by EOD and finally they said we will process refund as it is not possible for activation.
They would have informed by 8th June.I would have bought SIM in airport itself without phone i have traveled 3 days.
Excellent service by TSIM.!!!
Pathetic in Customer Support.!!!
Kindly if you have problem inform bit early for customer.
We are travelling with believe that it will work and its not as expected
Regards
SGM
Services Tsim –
We apologise for the inconvenience. The provider informed us of the defect in the card only after you had traveled. We are working with them to ensure that this does not recur. Thank you for taking the time to detail your experiences.
Services Tsim –
We are sorry the calls would not connect sometimes. Thank you for your balanced review.
ronojacob –
Worked well in New Jersey, Chicago and Orlando. Service is good and very economical
Services Tsim –
Thank you for your kind words and for confirming the areas in which it worked.
Paresh Vora –
Used this card in May-June2019 during our recent visit to US. This card is very cost effective. We stayed for nearly all days in Bay Area, where the card worked very well. I also visited New Jersey for 2 days. In New Jersey, the connection was very spotty, with connection getting broken or in many places simply showing no connection.
Services Tsim –
We apologise for the spotty connection in New Jersey. Thank you for your kind words and balanced review.
Dr K N Poddar –
I purchased the USA sim for my 7 days trip. Connectivity is excellent. Internet speed is very good. It’s the most economical sim available for USA.
Services Tsim –
Thank you for your kind words.
Dr. C S Sharma –
Good product. Good delivery. Good price. Good connectivity in USA. Contacting them on phone is very very very difficult after you have made payment. . Therefore 3 stars.
If you understand a DC follow all their website instructions 100% all will be fine. If you have deviations, returns, reissues there will be difficulties. Biggest problem I faced was get them on phone. But in the end all was fine. In US the connectivity was superfine. On my next visit I will use this service only. I am giving them 3 stars in the hope that they will improve their system of responding to customers calling them to talk to them to seek clarifications after making payments.
Services Tsim –
Thank you for your kind words and detailed feedback. We will surely try to improve our telephonic support.
Amitav –
Very Prompt on all commitments……delivery, activation. Connection was too good. No hassles of hidden charges.
Services Tsim –
Thank you for your kind words.
Mahesh Lipare –
This SIM card is very good. When I landed in Seattle just turn on phone and it start working without any issue. I could able to talk to my family immediately. Service was good in US and I have not trouble to get signal. Internet was slightly slow but off course my phone was also old. Overall its good experience I will recommend others to enjoy Tsim.
Lipare
S.Preethi –
Poor signal quality . Mobile internet was pathetic.
Services Tsim –
We had informed you that your phone was not compatible with 3G and 4G networks in USA. Due to this your Internet would have been slow. Thank you for your review.
ashoke keswani –
very good and economical product
Anivesh –
The signal reception and 4G internet speed on my 10-day unlimited package was great. The only problem i faced that on the 10th day of my trip, the sim did not receive signal anymore. I guess T-Sim counts 10 days per Indian time. I had written email that I am unable to use the service on 10th day, but no reply.
Biswanath Debnath –
Phone calls and SMS were all right from the beginning – in fact, I started receiving SMS right after activation, even before I left India. Internet connectivity had initial teething issues, but were resolved. Overall, good experience. Just one issue: I purchased my SIM for one month’s duration and spent 10 days in the USA. However, upon return home I find that SMS reception has been blocked.
Services Tsim –
Thank you for your kind words and review. These cards are meant to be used outside India only.
santhosh.r777 –
The sim card was activated and worked without any issues right from day one. I had internet issues at times but was not a bad experience though. I was able to make and ge t phone calls without any issues.
Services Tsim –
We apologise for the intermittent trouble you had with data and thank you for your balanced review.
sanjayg7 –
The sim provided by TSIM is really good. works well all over and so easy to use.
you just put the sim card in your phone and it is ready to use
I would reccommend to buy.
sanjay
Services Tsim –
Thank you for your review and kind recommendation.
Rohit sood –
Excellent service, very nice product
Services Tsim –
Thank you for your kind words
Khushi Vijaykumar –
Excellent network. No issues faced across multiple states, states and towns in the US. Some remote areas during commute saw no network availability. Otherwise flawless. Easy delivery and activation.
Services Tsim –
Thank you for your kind review. For better remote area coverage we advise customers to go in for the high coverage SIM cards.
Subodh Sahu –
I am using tsim card for the first time after getting reference from a friend. I am really happy as it is good value for money. Good service coverage is USA and it is very economical.
Services Tsim –
Thank you for your kind words.
Dinesh Gupta –
USA sim card is good. Uses t-mobile network, easily rechargeable while in US via US credit card or buy vouchers from nearby stores. coverage is fine.
Relatively better price than competitors in the market.
Services Tsim –
Thank you for your kind words and tips for our users.
drabhi_25 –
I used the Tsim USA unlimited card last month. Good quality product. This is the second time I have used it in a year. Good experience this time too. Reliable and consistent.
Services Tsim –
Thank you for your kind words and continued support.
Vembu N –
I have used your Sim in my last 3trips. I recommend this Sim to everyone travelling out of the country.This time as I am travelling on Sunday. Tsim doesn’t not activate sim on Sunday. I am yet to get my number even though my flight is departing 14april at 0125Hours. Otherwise good to buy always.
Services Tsim –
We are sorry we are currently unable to activate SIM cards on Sundays. Thank you for your long support and for the balanced review.
Bhavish Kothari –
Best SIM for USA at lowest price. Excellent coverage.
Services Tsim –
Thank you for your kind words.
akashjatangi –
Good service and sim worked ok.
Services Tsim –
Thank you for your kind review.
Avijit Bansal –
I didn’t face any network issues while using TSIM. The speed was also quite high.
Among all the available options that I explored, TSIM’s pricing scheme was the best.
I would surely avail their service next time I travel abroad.
Services Tsim –
Thank you for your kind words and continued support.
Suryansh Gaur –
Great service, got good connectivity both for calling and data all across SFO. Worked smoothly since the time i landed at the airport. Customer service needs to improve a bit in being prompt enough to provide activation details along with phone number, in my case I had to follow up to get things done.
Services Tsim –
We apologise for the inconvenience of the activation process. We will be inspecting the details of your case to see where we can improve the process. Thank you for detailing your experiences and your balanced review.
sanjay –
It is a perfect sim card . I have been using their service for many years now and have no
issues and problem
They have been good in responding
Services Tsim –
Thank you for your kind words and continued support.
Ruti –
The simcard was superb and its full worth of the amount .thanks for such good service at reasonable price .
Services Tsim –
Thank you for your kind words.
Suraj –
I was initially skeptical of trying a new service.. but this has been by far the best experience I have had. The sim card connects seamlessly both voice and data and you are never worried of receiving calls, making calls to India and data usage.
I would definitely recommend Tsim always.
Services Tsim –
Thank you for your kind word and recommendation.
Saurav Roy –
Very good service for the price offered.
The data speed was excellent and i was able to call India daily without any worry of additional cost.
Services Tsim –
Thank you for your kind review.
Ajit Patil –
Very Happy with this card
Very good service in reasonable price and always connected with home.
Services Tsim –
Thank you for your kind words.
ca.sunmeetsingh –
Great Service! As soon as we landed in New York (JFK), it started working. The speed of internet, calling, connectivity -everything was superb. We also went to Los Angeles, there also it worked perfect. We traveled in February 2019 and took unlimited plan.
Services Tsim –
Thank you for your kind words and for confirming the cities in which it worked.
Manan –
Works very well in the USA.
I was not able to use data on landing, I had to call tsim MUMBAI for help.
They were very helpful and were able to solve my issue by showing me how to update carrier settings.
The only reason for giving 4stars.
Services Tsim –
We are sorry your data setting were not automatic. Thank you for your balanced review.
Johny Kulamakkattu –
It worked fine for in my USA trip. This is the third time I am buying in advance this package, and very useful when a sim in your hand with some data on it.
Services Tsim –
Thank you for your kind words.
George T Shimin –
Its was worth. Delivered SIM in Next Day. Experienced Good 3G network by Lyca SIM card in Houston with MI A2 phone. Go for 5GB or 6GB option. Add-on Data recharge 1GB for 10$ done by using Lyca website. Other Recharges are alos possible with lyca website.
Mitali Jalan –
The sim worked flawlessly in USA. Crystal clear voice and uninterrupted data was an essential on this trip and TSIM did the job perfectly.
Services Tsim –
Thank you for your kind words.
Services Tsim –
Thank you for confirming the areas in which it worked and for the additional tips for our users.
Munis Bohra –
I had been to New York, Very Good Service for Calling and Data, had no Problem with Tsim.
Services Tsim –
Thank you for your kind words and for confirming where it worked.
Dr. DEBANIK Roy –
TSIM has provided me a marvellous and wonderful service ! I have used it in California and never got any problem. It had superb connectivity, clear voice coverage and good internet. TSIM is truly value for money. This is the sec9nd time I am using TSIM in USA and I am completely satisfied. Besides, back in India, TSIM has an excellent support team via tele-talk as well as WhatsApp. I will recommend TSIM to everyone I know or come across in future!
Malay –
H2O sim worked fine in Boston, NYC, Baltimore, Washington and Atlanta city. Though It was a 4G sim, because of compatibility of network with my mobile, I got only H+ and not 4G. But speed was quite okay.
One point where Tsim can improve in their service is that they should able to tell the customer clearly which frequency bands are used by AT&T (or Tmobile) at particular area of interest, so that one can understand the compatibility of his/her phone with network. The information I got from customer service that ‘my phone may or may not work with the network depending upon availability of 3G network’ even when I clearly mentioned the bands of my phone. This type of information is not helpful at all. So I had to contact AT&T and confirm the bands they use in these cities. Tsim should have these basic info with them to serve better.
Services Tsim –
Thank you for detailing where the SIM card worked and for your suggestion. 2G & 3G networks in the USA are rapidly being dismantled making any information we have outdated very soon. However, we will certainly look to be able to provide more detailed city wise information.