Description
- Incoming: FREE
- Outgoing – Local: FREE
- Outgoing – India: FREE
- SMS – Local & International: FREE
- Data: FREE
- NW Selection: Automatic
- 3-in-1 (standard, micro and nano) size SIM card fits all phones.
- Know your number in advance. Activation before travel.
- We need a copy / photo of your passport & visa before activation
- Billing: Prepaid
Activation process
You need to specify an activation date for these cards. No activation on Sundays. Your phone number will be sent to you only after activation. Your validity period begins when the card is activated, due to which we suggest to activate only the day before you travel.
Using the SIM Card
Using the SIM Card for the first time
- Power off your phone
- Insert your new SIM card
- Power on your phone
- Your phone should connect on a GSM/WCDMA/LTE network.
Coverage
Our cheaper SIM cards work on the T mobile network, either directly or through their partners. T mobile is an ultra fast network, however its remote area coverage lags that of AT&T. If you intend to visit many remote areas in the USA, such as Alaska, natural beauty spots, national parks etc, you may want to consider our SIM cards that use the AT&T network, marked (High Coverage).
Receiving calls
People in USA can dial your number directly to reach you, for example, 1 804 555 1233; People outside USA need to add + to your number, for example, +1 804 555 1233
Calling a number in North America
Dial the 11 digit number directly; for example, call number 1 804 555 1233 directly. You can also add + to the number before dialing. There is no distinction between a landline number and a mobile number in North America
Calling India using Direct Dial
Dial “011” or “+” + country code + phone number. For example, to call India number 022 24216344, dial “01191 22 24216344” or +91 22 24216344.
Calling India using 2 stage dialing (for High Coverage cards):
Dial USA Access Number +13476701779 & when prompted dial the India number in full international format. E.g. 912224216344).
Helpdesk
TSIM’s customer service agents can be reached via:
Email: services@tsim.in
Chat: https://www.tsim.in
Phone: +91 22 24216344 / +1 646 918 1335 / +44 203 773 2460.
Emergency Call Number: 911
Please dial “911” to report an emergency. They will ask you your location and the nature of the emergency. There are penalties for calling this number when not in emergency situations.
Extension of validity
These cards can be refilled at the telecom operator’s site for an extension of validity. The telecom operator name is mentioned on the SIM card that you receive. These refills will generally be more expensive than the rates paid to TSIM.
APN Setting
APN setting is automatic and should not require to be set manually. In case of no data initially please restart your phone and wait for a few minutes.
eSIM Details
What is an eSIM?
eSIM stands for “embedded” SIM which is installed in your phone by scanning a QR code or tapping a notification. If an activation date is required the QR code / Notification is sent after activation, else 24hours after completing your documentation.
eSIM Advantages
- Easy to use: Set up your plan by scanning a simple QR code or tapping a notification.
- Save on Shipping cost: No physical delivery requirement
- Save on time: In a rush to travel? We will send eSIM QR Code via email. Scan it as per instructions and It will be ready to use upon arrival.
- Keep your original SIM: The eSIM is in addition to your original SIM which will work as usual if you need it.
eSIM Disadvantages
- Unfamiliar: Since it is a new technology expect to be learning a bit.
- eSIM Compatible Phones: eSIM will only work in eSIM compatible phones. As a general rule, iPhone 11 and Android model 2021 and higher models are compatible with eSIM.
- Single Use Only: Most eSIM codes can be used only once. Please do not delete the eSIM created on your phone, since it cannot be recreated on your phone or any other phone. However you can de-activate the eSIM when not needed from your settings.
- Transfer of eSIM: To transfer an eSIM from one phone to another you must visit the store of the Operator concerned. However some USA eSIMs can be transferred from one iPhone to another.
Activating eSIM on your Device using a QR Code
Most eSIMs are installed using a QR code. The QR code is sent to you by eMail. You need an Internet connection to install an eSIM
iPhone XR, XS and newer
- Go to Settings, then Cellular.
- Select Add a plan, and the Camera app will open.
- Point your camera at the QR activation code until you see a message that says Installing cellular plan.
2021 Android and newer
- Go to Settings > Connections > SIM card manager
- Tap Add mobile plan
- Tap Add using QR code
- Scan the QR activation code
Activating eSIM on your Device using an Operator Notification
T-mobile, AT&T and some other operators make it even simpler to install eSIMs. They send a notification directly to your phone. Just tap on the notification and follow the instructions as in images below. The notification is sent to the phone you intend to use on your trip for which you have given us the EID and IMEI number by dialing *#06#.
Arti Vaishnav (verified owner) –
Very useful. Excellent service.
Services Tsim (verified owner) –
Thank you for your kind words.
harsabhishek (verified owner) –
Very Nice Service and quick support from TSIM customer care.
I travelled to East Coast as well as West Coast cities the network for the sim was available evrywhere. Also the calls to india were totally free and voice quality was also good. Highly recommend this sim if you are travelling to USA.
Thank You Tsim for kind suport and service. I will again use the same for my next international trip.
Services Tsim (verified owner) –
Thank you for your kind words and continued support.
Sanjay Subs (verified owner) –
Good service. No hassles. The SIM worked perfectly in California. I could get data and voice calls with no issues. Highly recommended.
Services Tsim (verified owner) –
Thank you for your kind words and for detailing the area in which it worked.
Pramod Kumar Varshney (verified owner) –
Best economical option for those leaving for US whether on a trip or some assignment. Very good customer service by your dedicated team.Extremely delighted to have your sim on my trip,good coverage in cities I stayed during my trip.Highly recommended to all.
Services Tsim (verified owner) –
Thank you for your kind words for our team and for your review.
Shashank (verified owner) –
I really liked TSIM. The coverage was really good in Portland, Oregon & data speed was superb. It simply worked like a charm. I would definitely recommend this to my friends.
One problem I observed was with the customer support. While buying the SIM, the customer support told me that my phone is not compatible with the bands in US while it clearly was as per the phone specs. The customer support needs to be more diligent towards the claims they make.
Services Tsim (verified owner) –
Thank you for your kind words and understanding. Some phone models are confusing, esp those that have variants for each country. We are using this case as an example to improve our phone recommendations.
Pankaj Sharma (verified owner) –
I would really recommend T-sim for everyone traveling abroad. I appreciate that.
Services Tsim (verified owner) –
Thank you for your kind words and recommendation.
pritamkn1996 (verified owner) –
I would really recommend T-sim for everyone travelling abroad. It worked great for US (for others also I guess it would be good). My review would be related to US. You may hear from people that USA sim cards in India are really expensive and you should buy the sim card after you travel to US but believe me I had a great experience with T-sim. It was much cheaper than any of US sims sold in India and even cheaper compared to US. I would really recommend this product, it would be great for your US stay. And also customer care from T-sim is really responsive. I appreciate that.
Services Tsim –
Thank you for your kind words and for pointing out that our SIMs sold here are cheaper than those sold in USA.
Anita Aurora (verified owner) –
After initial hick ups of starting up it has worked wonderfully well. Would highly recommend as after sales service was also prompt and very satisfactory. Worked in sfo and LA. Free calling to India is a huge advantage.
Services Tsim –
Thank you for your kind words and understanding.
Ojas (verified owner) –
H20 wireless for USA was the worst card I have ever used.
Services Tsim –
We are sorry you did not like this card as much as the previous one. Thank you for taking the time to provide details to our representative.
Dipankar Mukherjee (verified owner) –
Very good service . I am using it in Alpharetta, Atlanta with no problem. I heartily recommend it. Their delivery of sim , the mobile number sending through e mail, activation in right time are praiseworthy.
Services Tsim –
Thank you for your kind words and for detailing the countries in which it worked.
bdpk3 (verified owner) –
Good Network (voice) , but net speed slow may be because phone is not compatible. TSIM should publish a list of low cost budget phones compatible for US network.
Please a suggest few such models(Android phones) so that I plan for next trip.
Overall, satisfied with TSIM which comparatively cheaper than other competitors.
Services Tsim –
Thank you for your kind words. Unfortunately, as a general rule, low budget phones sold in India do not roam well in the USA. However we will be on the look out for such an option.
Sadan Shenoi (verified owner) –
Worked lawlessly in Atlanta GA. Could not us data as my phone was not compatible. Very satisfied.
Services Tsim –
Thank you for your kind words and understanding.
PM (verified owner) –
The SIM did not work well. Even though i was in LA in USA multiple times network was not there. I bought two SIMs and both have same issue of no network.
What i did not like is the customer care service of TSIM, they are very rude and even started sharing their frustration that they have to work on Sunday which has nothing to do with customer. At last, i have to connect with supervisor but after long struggle with customer service person. Not at all professional in their service.
Services Tsim (verified owner) –
We apologise for the trouble you had with our SIM cards. The phones you used were not 4G or even 3G compatible in the USA, due to which you got poor reception.
As for the helpdesk, it was not our or the customer agent’s intention to complain about working on Sunday. We sincerely apologise for giving an impression to the contrary.
APURVA KOMAWAR (verified owner) –
I have used 8 GB High Coverage ( H2O / ATT sim ) plan from 17th may to 7th June 2018.
I had been appraised by TSim team that 3G will only work for MI 5 phone, before I started my journey..
To my surprise, I almost got 4G coverage in metro areas…Free calling within USA and to India makes use of product hassle free.. No need about charges..that makes whole journey hassle free…
I was very satisfied with service and product… I will use it again for my next trip.
Services Tsim –
Thank you for your kind words.
dhruvmpatel (verified owner) –
The SIM worked as promised! good coverage in urban areas! Data was not available everywhere in US but calling was working so no loss of connectivity!
Services Tsim –
Thank you for your kind words and understanding.
Akash (verified owner) –
The SIM worked well overall. Lost network when I went to Niagara falls.
Dheeraj Gurbani (verified owner) –
Delivery on time. We had the number one day before our travel. Coverage was excellent, 4g data, unlimited local calls and unlimited calls to 10 Indian numbers. We were there for 15 days and it worked till we left.Excellent.
Services Tsim –
Thank you for your kind words.
Divyabh Budhiraja (verified owner) –
I was initially skeptical as it is not a renowned name like Airtel of Reliance, but then the experience was just amazing and worth the price they charged… Just go for it
Services Tsim –
Thank you for your kind words and recommendation.
varun (verified owner) –
Excellent service by the team and had no issues with the sim in Florida.
Services Tsim –
Thank you for your kind words.
Yogesh Singhania (verified owner) –
Seamless connectivity throughout US Trip. Calls and 4G data facilities were totally up to mark. Thanks Tsim team for providing awesome product at great Price level.
Services Tsim –
Thank you for your kind words.
ASHWIN MEHTA –
I am extremely happy with your service. All calls within USA and to India are having superb clarity. No difficulty at all.
Already recommending to all my friends.
This is my second time availing this service. I think it’s good value for money.
Services Tsim –
Thank you for your kind words and recommendations.
Anil kumar (verified owner) –
I took 1 gb plan. Cheapest and best plan. U get every thing . 2g speed in america is equal to our 3g, so enjoy with cheap rates. Calling is smooth.
Services Tsim –
Thank you for your kind words.
jayantbiswas (verified owner) –
Very good service at the price. I used the SIM for a month while travelling in the US west coast cities and got good coverage via AT&T for local as well as India calls and also data. However my SIM was supposed to be valid till 01 June and I was able to make local calls on that day and got data also.; but India calls were not allowed that day and I kept getting the message that my balance was nil.
Services Tsim –
Thank you for the review & bringing the issue to our notice. The relevant team is looking into it & we hope to get it resolved soon.
Hitesh (verified owner) –
hi
the coverage of SIM is very good in overall USA . i am fully satisfied with it.
Services Tsim –
Thank you for your kind words and review.