- Incoming: FREE
- Outgoing – Local: FREE
- Outgoing – India: FREE
- SMS – Local & International: FREE
- Data: FREE
- NW Selection: Automatic
- 3-in-1 (standard, micro and nano) size SIM card fits all phones.
- Know your number in advance. Activation before travel.
- We need a copy / photo of your passport & visa before activation
- Billing: Prepaid
Activation process
You need to specify an activation date for these cards. No activation on Sundays. Your phone number will be sent to you only after activation. Your validity period begins when the card is activated, due to which we suggest to activate only the day before you travel.
Using the SIM Card
Using the SIM Card for the first time
- Power off your phone
- Insert your new SIM card
- Power on your phone
- Your phone should connect on a GSM/WCDMA/LTE network.
Coverage
Our cheaper SIM cards work on the T mobile network, either directly or through their partners. T mobile is an ultra fast network, however its remote area coverage lags that of AT&T. If you intend to visit many remote areas in the USA, such as Alaska, natural beauty spots, national parks etc, you may want to consider our SIM cards that use the AT&T network, marked (High Coverage).
Receiving calls
People in USA can dial your number directly to reach you, for example, 1 804 555 1233; People outside USA need to add + to your number, for example, +1 804 555 1233
Calling a number in North America
Dial the 11 digit number directly; for example, call number 1 804 555 1233 directly. You can also add + to the number before dialing. There is no distinction between a landline number and a mobile number in North America
Calling India using Direct Dial
Dial “011” or “+” + country code + phone number. For example, to call India number 022 24216344, dial “01191 22 24216344” or +91 22 24216344.
Calling India using 2 stage dialing (for High Coverage cards):
Dial USA Access Number +13476701779 & when prompted dial the India number in full international format. E.g. 912224216344).
Helpdesk
TSIM’s customer service agents can be reached via:
Email: services@tsim.in
Chat: https://www.tsim.in
Phone: +91 22 24216344 / +1 646 918 1335 / +44 203 773 2460.
Emergency Call Number: 911
Please dial “911” to report an emergency. They will ask you your location and the nature of the emergency. There are penalties for calling this number when not in emergency situations.
Extension of validity
These cards can be refilled at the telecom operator’s site for an extension of validity. The telecom operator name is mentioned on the SIM card that you receive. These refills will generally be more expensive than the rates paid to TSIM.
APN Setting
APN setting is automatic and should not require to be set manually. In case of no data initially please restart your phone and wait for a few minutes.
eSIM Details
What is an eSIM?
eSIM stands for “embedded” SIM which is installed in your phone by scanning a QR code or tapping a notification. If an activation date is required the QR code / Notification is sent after activation, else 24hours after completing your documentation.
eSIM Advantages
- Easy to use: Set up your plan by scanning a simple QR code or tapping a notification.
- Save on Shipping cost: No physical delivery requirement
- Save on time: In a rush to travel? We will send eSIM QR Code via email. Scan it as per instructions and It will be ready to use upon arrival.
- Keep your original SIM: The eSIM is in addition to your original SIM which will work as usual if you need it.
eSIM Disadvantages
- Unfamiliar: Since it is a new technology expect to be learning a bit.
- eSIM Compatible Phones: eSIM will only work in eSIM compatible phones. As a general rule, iPhone 11 and Android model 2021 and higher models are compatible with eSIM.
- Single Use Only: Most eSIM codes can be used only once. Please do not delete the eSIM created on your phone, since it cannot be recreated on your phone or any other phone. However you can de-activate the eSIM when not needed from your settings.
- Transfer of eSIM: To transfer an eSIM from one phone to another you must visit the store of the Operator concerned. However some USA eSIMs can be transferred from one iPhone to another.
Activating eSIM on your Device using a QR Code
Most eSIMs are installed using a QR code. The QR code is sent to you by eMail. You need an Internet connection to install an eSIM
iPhone XR, XS and newer
- Go to Settings, then Cellular.
- Select Add a plan, and the Camera app will open.
- Point your camera at the QR activation code until you see a message that says Installing cellular plan.
2021 Android and newer
- Go to Settings > Connections > SIM card manager
- Tap Add mobile plan
- Tap Add using QR code
- Scan the QR activation code
Activating eSIM on your Device using an Operator Notification
T-mobile, AT&T and some other operators make it even simpler to install eSIMs. They send a notification directly to your phone. Just tap on the notification and follow the instructions as in images below. The notification is sent to the phone you intend to use on your trip for which you have given us the EID and IMEI number by dialing *#06#. Click here to know why IMEI and EID numbers are needed.
Arjun_sp (Verified user) –
Using the 4G Sim in Texas. .No Network breakage at all. Works amazingly well while connecting to VPN’s too. The good part is they have a Whatsapp number to answer all the queries 🙂 Kudos team. .!!!
Services Tsim (Verified user) –
Thank you for your kind words for the product and our team.
Anil Gutta (Verified user) –
These Guys are Fraud. They have sold the SIM and it did not work when i was in US.
They came back saying it is for fixed duration even if i have not used the SIM. They should tell us upfront why their SIM does not work in US .
I lost my money on this company and would not recommend to anyone to buy their Products.
Services Tsim (Verified user) –
The validity of the SIM card cannot be altered once it is activated. We are unable to detect compatibility of your phone due to lack of details. We request our customers to select “check my phone” option before travel to avoid such situations. We apologise for the inconvenience.
Vinay Shenoy (Verified user) –
Very good service at very good price. Worked fine in Bay area for both India and US calls.
Thanks
Services Tsim (Verified user) –
Thank you for your kind words and for specifying the area in which it worked.
Kiran Suresh (Verified user) –
Used Tsim/Lyka Mobile in Massachusetts, Connecticut, Washington DC, and Virginia on my 3G phone in November 2018. Had great coverage for voice calls as well as the internet! India based Customer care is exceptional with excellent, immediate response and helpful, knowledgeable staff! Thank you, Tsim 🙂
Services Tsim (Verified user) –
Thank you for your kind words for our team and for confirming the areas in which the SIM card worked.
Jose (Verified user) –
Worked only in few areas!
Services Tsim (Verified user) –
There was verbal confusion with the model of phone you have used. Our tele-agent heard One Plus 6, which is compatible with USA networks, whereas you seem to have used One Plus X, which is not. We apologise for the inconvenience, and request our customers to use the check-my-phone form on the product page while placing the order to avoid such confusion. Thank you for taking the time to record your experience.
Afroz M (Verified user) –
I had purchased the USA unlimited H2O Sim from TSIM for my 3 week US trip. There service was exceedingly superior and the coverage was exceptional. i had been to three national parks in the US and travelled extensively by road. The data provided 4gb was great as i was totally dependent on the navigation almost all the time.
Would highly recommend TSIM’s USA unlimited calls and 4GB sim for anywhere is the USA. I have tested its performance in New York, east coast. Grand canyon area, Vegas and California on west coast. The signals and data speeds were more than satisfactory.
Services Tsim (Verified user) –
Thank you for your kind words and for detailing where the high coverage SIM card worked.
S J Rao (Verified user) –
Value for Money – USA & India calls unlimited -1 GB Data plan. Very good coverage and connectivity. Though initially had issues with data, but called Customer care and they resolved the issue in couple hours. This is cheapest option I found in market.
Services Tsim (Verified user) –
Thank you for your kind review. We apologise for the inconvenience faced in setting up data.
Sachin Gawde (Verified user) –
Good service and network…..happy with the product.
Services Tsim (Verified user) –
Thank you for your kind words.
shubham.goel (Verified user) –
Excellent coverage and hassle free delivery and activation
Services Tsim (Verified user) –
Thank you for your kind review.
Manpreet (Verified user) –
The service is very good. I was in Fremont & SJ mostly but through it all, the call as well as 4G quality was very good. I had a minor issue and the customer service was very prompt in helping me with the same.
Services Tsim (Verified user) –
Thank you for your kind words and for confirming the cities in which it worked.
mankala (Verified user) –
I used the sim in Chicago, milwaukee, phoenix, las vegas, sfo bay area, texas, baltimore areas. Everywhere both 4g and calls worked excellent. Ordering process and customer support have been fantastic in guiding with handset and ensuring plan and is understood properly. Only problem I had was calling from marketing companies in US. I guess that is common with all such cards.
Services Tsim –
Thank you for your kind words and for confirming the cities in which it worked.
AMOL REGE (Verified user) –
prompt delivery and effective communication. i was in michigan and data as well as phone worked without any problems. recommended to use
Services Tsim (Verified user) –
Thank you for your kind words and for confirming the city in which it worked.
DR. NARENDRA PATEL (Verified user) –
NICE SERVICE, GOOD NET COVERAGE, VERY USE FUL
Services Tsim (Verified user) –
Thank you for your kind words.
Rishabh (Verified user) –
Prompt service but the internet does not work at all in Los Angeles. Take some other sim if you want to use Internet.
Services Tsim (Verified user) –
We wish you had contacted us. We would have inspected your phone settings to help you get the Data to work. We have daily examples of people using your combination of phone and SIM card in LA, and the Data works flawlessly. We are sorry for the inconvenience caused.
Jude (Verified user) –
Good network and had no issues while travelling to New York and Columbus
Services Tsim (Verified user) –
Thank you for your kind words
Kumar (Verified user) –
Works great in Denver, Colorado!
Price also very less as compared to others.
Services Tsim (Verified user) –
Thank you for your kind words and for confirming where the SIM card worked.
Venkata Narsi Reddy G (Verified user) –
Great coverage & cost effective product. Would use it every time I travel.
Services Tsim (Verified user) –
Thank you for your kind words.
Suchitra Phansalkar (Verified user) –
I tried for USA & good experience of connectivity & download speed. Rate also reasonable
Services Tsim (Verified user) –
Thank you for your kind review.
Praveen (Verified user) –
Used it in California, nice coverage there!
Services Tsim (Verified user) –
Thank you for your kind words and for detailing where it worked.
Ravi (Verified user) –
Good card. Excellent value for money. Have traveled widely – Chicago, Niagra, NY, Washington, LA, SFO, Grand Canyon, Miami. No problems anywhere. Have been using since 2016.
Services Tsim (Verified user) –
Thank you for your kind words and for detailing the areas in which the SIM card worked. Thank you also for your continued support.
Jai Gopal Pandey (Verified user) –
I purchased High Coverage 4 GB data sim card for USA travel. In USA, I visited Washington DC, Niagara Falls, New York and California. Ultra fast 4G/LTE data and easy-to-place local calls (withing USA). In total, I found the sim card very useful. Here is my review:
Pros:
1. Very easy to select and place order online.
2. Reasonably cheap in price in comparison to Airport vendors.
3. Door-step ultra fast delivery .
4. Pr-activated sim available.
5. Know your mobile number in advance.
4. Fast data and wide network coverage.
Cons:
1. On arrival to USA you need to install profile (needs WiFi, that is freely available at the airports).
2.India calling does not work properly. I got H20 network, and they have provided an international access code. First I need to call on that number and through that to Manually my India’s numbers.
3. Always need to dial my India’s number.
4. These is lag/non-clear voice in India calling from most parts of the USA.
Overall a nice experience. In future I might purchase it again for my overseas travel. Thanks
Services Tsim (Verified user) –
We are sorry your experience was not as good as we had hoped. Thank you for your balanced review.
Subeh Sharma (Verified user) –
Used it for 10 days in bay area USA and it worked without any issues. Only problem was there was no way of checking how much data balance is limited so had a tought time as tsim support team also couldn’t find this out. Apart from that coverage and data wise it worked like a normal sim should.
Services Tsim (Verified user) –
Thank you for your kind words and review. Unfortunately this SIM card operator gives no easy way to find data balance. We apologise for the inconvenience.
girishm004 (Verified user) –
The sim had excellent coverage and data speed.i got it for a very competitive price also when compared to sims locally available in USA…
Services Tsim (Verified user) –
Thank you for your kind words and review.
Panduranga Pai (Verified user) –
Phone network worked well in Minnieapolis, Atlanta, Phoenix, San Jose and Seattle. However, data was so so. Moreover, hot spot was not possible at all
Services Tsim (Verified user) –
Thank you for detailing where the SIM card worked. The SIM card you took does not usually allow hotspot.
Kamlesh (Verified user) –
I used this card in New York. Fairly good network.I took a basic 1 Gb plan. Was very apprehensive about network, coverage, etc. But It was okay. No complaints. But 1 Gb data got exhausted within a week. Over all I would come back to Tsim when I plan my next trip because of value for money plan.
Services Tsim (Verified user) –
Thank you for your kind words. 1GB is enough for just about a week of use. For trips upto a month we recommend 4GB plan or more.
shreya (Verified user) –
more than happy
Services Tsim (Verified user) –
Thank you.
Souvik (Verified user) –
I took the H2O sim card. Excellent network coverage.
Services Tsim (Verified user) –
Thank you for your kind review.
Alok (Verified user) –
I would strongly recommend T-Sim for the east coast, as I traveled for a month and did not faced a single issue. The service and connection was hassle free. Keep up the good work.
Services Tsim (Verified user) –
Thank you for your kind review and for detailing where it worked.
Aditya (Verified user) –
Go for it blindly. I had serious trust issues with such a sim that offered unlimited data for such a low amount ( in comparison to matrix etc) . But man it worked so well all throughout USA. Full signal strength. I consumed 28 GB in 12 days . Full Customer support was there.
Services Tsim (Verified user) –
Thank you for your kind words and recommendation.
shubham.goel (Verified user) –
Excellent coverage and hassle free delivery and activation
Services Tsim (Verified user) –
Thank you for your kind review.
Vignesh R (Verified user) –
Excellent coverage and hassle free delivery and activation
Services Tsim (Verified user) –
Thank you for your kind words.
Marcos Rodrigues –
I used this card while traveling in USA (west coast) the coverage was excellent without any call drop. The service is too good and what they charge is very less compared to other service providers.
Services Tsim (Verified user) –
Thank you for your kind words and for detailing where it worked.
Satish Joshi (Verified user) –
I had purchased for USA 1 month 4GB card. I was activated on 2nd August, 2018 and lasted until 30th August, 2018 (my date of return). The card worked seamlessly for calls made and received at New York, Washington, Buffalo, Las Vegas, Los Angeles, San Francisco, Huston, Detroit and New Jersey. It also worked well for internet whenever required. I highly recommend this card in USA because you get USA number with this. That is convenient for USA residents to call you. Besides, it works out cheaper
Services Tsim (Verified user) –
Thank you for your kind recommendation and for detailing all the cities in which it worked.
goelsidhant92 (Verified user) –
I am very glad with the services of TSIM. I purchased Rs 1489 plan with 4GB of data. I faced no issue with network while in Raleigh, NC and Austin, TX. No call drops.
Best and cheapest plan to choose if coming from India to US.
Services Tsim (Verified user) –
Thank you for your kind words and for confirming the cities in which it worked.
Adip bali (Verified user) –
Outstanding service. Did not have any problem at all. Was in Washington DC and Raleigh Durham area . Both voice and data connectivity was outstanding
Services Tsim (Verified user) –
Thank you for your kind words and for confirming the cities in which it worked.
Narinder (Verified user) –
Calling was just about acceptable. Did not get the data despite repeated attempts. Could not call Uber. Faced very major problems. Look for something else even if it costs you 5 times.
Services Tsim (Verified user) –
We wish you had contacted our helpdesk when you faced these problems. We have no way now of finding out what caused inability to access data. Thank you for your review.