Description
- Incoming: FREE
- Outgoing – Local: FREE
- Outgoing – India: FREE
- SMS – Local & International: FREE
- Data: FREE
- NW Selection: Automatic
- 3-in-1 (standard, micro and nano) size SIM card fits all phones.
- Know your number in advance. Activation before travel.
- We need a copy / photo of your passport & visa before activation
- Billing: Prepaid
Activation process
You need to specify an activation date for these cards. No activation on Sundays. Your phone number will be sent to you only after activation. Your validity period begins when the card is activated, due to which we suggest to activate only the day before you travel.
Using the SIM Card
Using the SIM Card for the first time
- Power off your phone
- Insert your new SIM card
- Power on your phone
- Your phone should connect on a GSM/WCDMA/LTE network.
Coverage
Our cheaper SIM cards work on the T mobile network, either directly or through their partners. T mobile is an ultra fast network, however its remote area coverage lags that of AT&T. If you intend to visit many remote areas in the USA, such as Alaska, natural beauty spots, national parks etc, you may want to consider our SIM cards that use the AT&T network, marked (High Coverage).
Receiving calls
People in USA can dial your number directly to reach you, for example, 1 804 555 1233; People outside USA need to add + to your number, for example, +1 804 555 1233
Calling a number in North America
Dial the 11 digit number directly; for example, call number 1 804 555 1233 directly. You can also add + to the number before dialing. There is no distinction between a landline number and a mobile number in North America
Calling India using Direct Dial
Dial “011” or “+” + country code + phone number. For example, to call India number 022 24216344, dial “01191 22 24216344” or +91 22 24216344.
Calling India using 2 stage dialing (for High Coverage cards):
Dial USA Access Number +13476701779 & when prompted dial the India number in full international format. E.g. 912224216344).
Helpdesk
TSIM’s customer service agents can be reached via:
Email: services@tsim.in
Chat: https://www.tsim.in
Phone: +91 22 24216344 / +1 646 918 1335 / +44 203 773 2460.
Emergency Call Number: 911
Please dial “911” to report an emergency. They will ask you your location and the nature of the emergency. There are penalties for calling this number when not in emergency situations.
Extension of validity
These cards can be refilled at the telecom operator’s site for an extension of validity. The telecom operator name is mentioned on the SIM card that you receive. These refills will generally be more expensive than the rates paid to TSIM.
APN Setting
APN setting is automatic and should not require to be set manually. In case of no data initially please restart your phone and wait for a few minutes.
eSIM Details
What is an eSIM?
eSIM stands for “embedded” SIM which is installed in your phone by scanning a QR code or tapping a notification. If an activation date is required the QR code / Notification is sent after activation, else 24hours after completing your documentation.
eSIM Advantages
- Easy to use: Set up your plan by scanning a simple QR code or tapping a notification.
- Save on Shipping cost: No physical delivery requirement
- Save on time: In a rush to travel? We will send eSIM QR Code via email. Scan it as per instructions and It will be ready to use upon arrival.
- Keep your original SIM: The eSIM is in addition to your original SIM which will work as usual if you need it.
eSIM Disadvantages
- Unfamiliar: Since it is a new technology expect to be learning a bit.
- eSIM Compatible Phones: eSIM will only work in eSIM compatible phones. As a general rule, iPhone 11 and Android model 2021 and higher models are compatible with eSIM.
- Single Use Only: Most eSIM codes can be used only once. Please do not delete the eSIM created on your phone, since it cannot be recreated on your phone or any other phone. However you can de-activate the eSIM when not needed from your settings.
- Transfer of eSIM: To transfer an eSIM from one phone to another you must visit the store of the Operator concerned. However some USA eSIMs can be transferred from one iPhone to another.
Activating eSIM on your Device using a QR Code
Most eSIMs are installed using a QR code. The QR code is sent to you by eMail. You need an Internet connection to install an eSIM
iPhone XR, XS and newer
- Go to Settings, then Cellular.
- Select Add a plan, and the Camera app will open.
- Point your camera at the QR activation code until you see a message that says Installing cellular plan.
2021 Android and newer
- Go to Settings > Connections > SIM card manager
- Tap Add mobile plan
- Tap Add using QR code
- Scan the QR activation code
Activating eSIM on your Device using an Operator Notification
T-mobile, AT&T and some other operators make it even simpler to install eSIMs. They send a notification directly to your phone. Just tap on the notification and follow the instructions as in images below. The notification is sent to the phone you intend to use on your trip for which you have given us the EID and IMEI number by dialing *#06#.
Manoj Patel (verified owner) –
Too good n great..! Keep it up..! Cheers
Services Tsim (verified owner) –
Thank you for your kind words.
Paresh Vora (verified owner) –
Using TSIM – TMOBILE card for US since many years. The TMobile connection is becoming more and more stable and uniform across more places in US. So far have not faced any difficulty in connection.
We changes the SIM while in flight, and the connection worked as soon as the flight landed in US. Calling India also worked seamlessly.
(Occasionally, the number may be blocked for international calling because of previous use of the same number – not same SIM – by another user. Calling T Mobile support can take care of this easily. Ask them to unblock the international dialing, and the free India calling starts working immediately. )
One important care (which TSIM also asks users) is to verify your phone will work well on the bands used in US. I use Samsung phones made in India (5G budget model) and it works smoothly. Preferably use a 5G phone, because lot of old bands used in 2G/3G/4G are getting progressively repurposed for 5G in US (as well as in other countries including India). SO even an old phone in US may not work on current 5G network well. TSIM support provides this help of verifying whether your phone model will work in US.
Services Tsim (verified owner) –
Thank you for your kind words and long support.
Shrikant Kulkarni (verified owner) –
Excellent service. Thanks.
Services Tsim (verified owner) –
Thank you for your kind words.
Hitesh Asher (verified owner) –
I purchased eSIM for my iphone-15 from TSIM for my USA Trip in September 2024 for 30 days period. IT worked absolutely fine & Activation was also very easy. Internet Data Speed was 5G & was very fast. Connectivity of Calls was also fantastic. I am fully satisfied with this eSIM product of TSIM. My travel areas were California, Boston , New Hampshire , Vermont, USA. It worked properly in all these areas of USA. I also recommend it for other travellers for thier USA trip.
From Hitesh
Services TSIM (verified owner) –
Thank you for your kind review and for specifying where you used it.
Vinod goyanka (verified owner) –
Very nice Speed & net work. Easy to operate
Services TSIM (verified owner) –
Thank you for your kind review.
Fr Charles R Kandula (verified owner) –
I used it in 2022 & 2023 in USA & Canada. Excellent service.
Services TSIM (verified owner) –
Thank you for your kind review.
Dr Chetan Mehta –
Poor delivery system. Proper address was not forwarded to blue dart courier. Customer care phone numbers are never picked up to answer customer’s calls. Pathetic helpline services.
Services Tsim (verified owner) –
The confusion arose due to different shipping addresss for your 2 orders. The correct shipping address for both orders was provided to the courier however the delivery person seemed to have called you for both orders. We regret the inconvenience.
Vilas (verified owner) –
Nice product and prompt service
Services Tsim (verified owner) –
Thank you for your kind words.
traveller (verified owner) –
Used it for my travel to the US. The system worked flawlessly and the signal was quite good even in remote areas. Highly recommend
Services Tsim (verified owner) –
Thank you for your kind review and recommendation.
Shabbir Galabhaiwala (verified owner) –
The coverage is fantastic and so is the speed. Value for money.
Services Tsim (verified owner) –
Thank you for your kind review.
Devang Desai (verified owner) –
Worst experience. I travelled for 10 days but couldn’t use SIM / data for first 3 days.
I was lucky that before my travel, I could connect with representative named Raj. He not only helped me to activate fast, but after I reported issues, he made sure that it’ll be addressed at earliest. Otherwise, it would have been difficult for me to get issue fixed. That’s why instead of 1 *, I gave 2 * rating. I sent multiple mails to customer service but didn’t get immediate attention.
It’s risky to take TSIM service if you don’t have POC contact details. If you rely on customer service then you’ll suffer a lot.
Services Tsim (verified owner) –
We are sorry the service did not work for the first 3 days. We have been in touch with the operator over the issue to ensure it does not recur with other travellers. Thank you for mentioning our representative and for taking the time to report your experiences. We hope you will give us another chance to serve you.
VISWANATHAN (verified owner) –
Purchased 2 USA physical SIM for 6 months. Been using TSIM for last few years and find it very convenient, especially as it gives free call to India. Many of my friends and relatives have said when Whatsapp is there why you need direct call . We find ability to call directly very useful. The calls to India are unlimited so are local calls with in USA. We have not had any issue with coverage so far.
Last time one of the SIM was eSIM and it was seamless but for call to India you had to go through an access number which was pain.
Services Tsim (verified owner) –
Thank you for your kind and detailed review.
Tejinder Sandhu (verified owner) –
Excellent connectivity throughout my stay in Chicago. Data speed (5G) was excellent. India calling was no problem at all. I was connected even before I disembarked. No complaints whatsoever!
Services Tsim (verified owner) –
Thank you for your kind review and for detailing where you used it.
Sharad Lohia (verified owner) –
Very easy to use and reliable and convenient and attractively priced
Services Tsim (verified owner) –
Thank you for your kind review.
Manish Aggarwal (verified owner) –
Very good card services. no problem in activation. smooth activation process
Services Tsim (verified owner) –
Thank you for your kind words.
rishabh.onlyforextensions (verified owner) –
It was great but slightly expensive.
Services Tsim (verified owner) –
Thank you for your balanced review.
Jacob Joseph (verified owner) –
This sim card is absolutely useless for calls. Incoukd nit make a call even from Boston Logan airport. Internet works well but out goings calls worked only twice in the whole month. I contacted customer care and their suggestions were absolutely useless.
Services Tsim (verified owner) –
We are sorry your experience with our SIM card regarding calling was not good but are happy that Data service worked for you. Thank you for taking the time to record your experience.
Yadavendra Kumar (verified owner) –
Used the Unlimited USA Sim card for a month for calls as well as data. There was absolutely no problem except certain parts of Yellowstone National Park. Go for it!
Services Tsim (verified owner) –
Thank you for your kind review and recommendation.
Nathan Dias (verified owner) –
I got the unlimited data sim for my 21 day trip to the US. While the plan specifically said 5G, my Samsung Galaxy S23 SM-911B/DS couldn’t connect to a 5G tower the whole time I was there. It showed 5G was available, but wouldn’t connect. the LTE speeds were more than decent so it didn’t bother me throughout my trip.
Went for an E Sim cause I was traveling in a few days and was unsure if a physical sim would reach on time but was pleasantly surprised when the free gift (I opted for the universal travel adapter) reached within 3 days, so I believe a physical sim would too.
Overall would recommend.
Services Tsim (verified owner) –
Thank you for your balanced review.
Ketan (verified owner) –
Good for working in US but India calling was not possible
Services Tsim (verified owner) –
Thank you for your balanced review.
Ravi Patnaik (verified owner) –
Excellent customer service with timely supply and activation of SIM.
Quite happy with the speed, connectivity and performance in USA.
Services Tsim (verified owner) –
Thank you for your kind words.
Raghunandan Agarwal (verified owner) –
Enjoyed your Tsim without interruptions.
Would highly recommend this product to all travellers. It’s value for money.
Services Tsim (verified owner) –
Thank you for your kind words and recommendation.
Anil (verified owner) –
Was a bit apprehensive in the beginning when I bought the SIM but overall had a fantastic experience. Seamless coverage all over US and Mexico. Definitely recommend and will use it again.
Services Tsim (verified owner) –
Thank you for your kind words and recommendation.