Description
- Incoming: FREE
- Outgoing – Local: FREE
- Outgoing – India: FREE
- SMS – Local & International: FREE
- Data: FREE
- NW Selection: Automatic
- 3-in-1 (standard, micro and nano) size SIM card fits all phones.
- Know your number in advance. Activation before travel.
- We need a copy / photo of your passport & visa before activation
- Billing: Prepaid
Activation process
You need to specify an activation date for these cards. No activation on Sundays. Your phone number will be sent to you only after activation. Your validity period begins when the card is activated, due to which we suggest to activate only the day before you travel.
Using the SIM Card
Using the SIM Card for the first time
- Power off your phone
- Insert your new SIM card
- Power on your phone
- Your phone should connect on a GSM/WCDMA/LTE network.
Coverage
Our cheaper SIM cards work on the T mobile network, either directly or through their partners. T mobile is an ultra fast network, however its remote area coverage lags that of AT&T. If you intend to visit many remote areas in the USA, such as Alaska, natural beauty spots, national parks etc, you may want to consider our SIM cards that use the AT&T network, marked (High Coverage).
Receiving calls
People in USA can dial your number directly to reach you, for example, 1 804 555 1233; People outside USA need to add + to your number, for example, +1 804 555 1233
Calling a number in North America
Dial the 11 digit number directly; for example, call number 1 804 555 1233 directly. You can also add + to the number before dialing. There is no distinction between a landline number and a mobile number in North America
Calling India using Direct Dial
Dial “011” or “+” + country code + phone number. For example, to call India number 022 24216344, dial “01191 22 24216344” or +91 22 24216344.
Calling India using 2 stage dialing (for High Coverage cards):
Dial USA Access Number +13476701779 & when prompted dial the India number in full international format. E.g. 912224216344).
Helpdesk
TSIM’s customer service agents can be reached via:
Email: services@tsim.in
Chat: https://www.tsim.in
Phone: +91 22 24216344 / +1 646 918 1335 / +44 203 773 2460.
Emergency Call Number: 911
Please dial “911” to report an emergency. They will ask you your location and the nature of the emergency. There are penalties for calling this number when not in emergency situations.
Extension of validity
These cards can be refilled at the telecom operator’s site for an extension of validity. The telecom operator name is mentioned on the SIM card that you receive. These refills will generally be more expensive than the rates paid to TSIM.
APN Setting
APN setting is automatic and should not require to be set manually. In case of no data initially please restart your phone and wait for a few minutes.
eSIM Details
What is an eSIM?
eSIM stands for “embedded” SIM which is installed in your phone by scanning a QR code or tapping a notification. If an activation date is required the QR code / Notification is sent after activation, else 24hours after completing your documentation.
eSIM Advantages
- Easy to use: Set up your plan by scanning a simple QR code or tapping a notification.
- Save on Shipping cost: No physical delivery requirement
- Save on time: In a rush to travel? We will send eSIM QR Code via email. Scan it as per instructions and It will be ready to use upon arrival.
- Keep your original SIM: The eSIM is in addition to your original SIM which will work as usual if you need it.
eSIM Disadvantages
- Unfamiliar: Since it is a new technology expect to be learning a bit.
- eSIM Compatible Phones: eSIM will only work in eSIM compatible phones. As a general rule, iPhone 11 and Android model 2021 and higher models are compatible with eSIM.
- Single Use Only: Most eSIM codes can be used only once. Please do not delete the eSIM created on your phone, since it cannot be recreated on your phone or any other phone. However you can de-activate the eSIM when not needed from your settings.
- Transfer of eSIM: To transfer an eSIM from one phone to another you must visit the store of the Operator concerned. However some USA eSIMs can be transferred from one iPhone to another.
Activating eSIM on your Device using a QR Code
Most eSIMs are installed using a QR code. The QR code is sent to you by eMail. You need an Internet connection to install an eSIM
iPhone XR, XS and newer
- Go to Settings, then Cellular.
- Select Add a plan, and the Camera app will open.
- Point your camera at the QR activation code until you see a message that says Installing cellular plan.
2021 Android and newer
- Go to Settings > Connections > SIM card manager
- Tap Add mobile plan
- Tap Add using QR code
- Scan the QR activation code
Activating eSIM on your Device using an Operator Notification
T-mobile, AT&T and some other operators make it even simpler to install eSIMs. They send a notification directly to your phone. Just tap on the notification and follow the instructions as in images below. The notification is sent to the phone you intend to use on your trip for which you have given us the EID and IMEI number by dialing *#06#.
Surendra Sharma (verified owner) –
A very fine and useful product , it is second time that I am using T sim. First time I used for Europe (Finland, Swindon , Denmark, Norway) and now I am using in USA. It is very much economic and have best connectivity, far better than Matrix and other brands which I was using previously.
Services Tsim (verified owner) –
Thank you for your kind review and long support.
Pankaj Maheshwari (verified owner) –
Working fine in USA. Have been repeatedly using this card without any issue.
Services Tsim (verified owner) –
Thank you for your kind review and continues support.
Shantanu (verified owner) –
We purchased the 15GB high coverage SIM and it was delivered to us within 3 days. We didn’t face any connectivity issues in Las Vegas, Los Angeles, Merced, San Francisco and bay area. We did face some connectivity issues in Yosemite but that was still better than other operators.
A limitation we experienced with TSIM is that the phone number associated with SIM is available only when you land in US. This was an issue as we had services with which we wanted to share a US contact number but couldn’t because of this limitation. We found a workaround by sharing emails wherever we could and made it work. Deducting 1 star for this limitation.
In case the SIM you purchase doesn’t work, TSIM has a whatsapp support number which is very helpful. TSIM support responds fast when you need it.
I would also recommend getting an eSIM though if you are going to use this SIM on an iPhone. Having an eSIM will let you operate your iPhone in a dual SIM manner.
Overall 4 stars for hassle free experience.
Services Tsim (verified owner) –
On the day of your activation, our systems failed to send activation and phone number emails for a few hours. Unfortunately your sim card was activated then which is why you did not receive an email with your phone number. We thank you for your balanced review and apologise for the inconvenience.
Himayathullah Farooq (verified owner) –
Was able to get connected through this Sim for only 3 days.
Bad product
Services Tsim (verified owner) –
We are sorry the product did not work for you. We request customers to get in touch with us when they face trouble, since our helpdesk is trained for troubleshooting. Thank you for recording your experiences.
Raghunathan –
SIM did not work for two days after I reached USA and had to specifically send a SMS from another number to get it going. And next even though we were touring only main cities – NY / WDC / BUffalo / SFO / LA / Las Vegas – there was a never a case where the data went beyond “E”
Services Tsim (verified owner) –
We are sorry the SIM card did not work as per expectations. We tried contacting you for escalation but were unable to get in touch with you. Thank you for taking the time to record your experiences.
Amita Mansukhani (verified owner) –
The US unlimited SIM card was superb. It worked like a charm. Never gave a problem from the time we landed till we left. Best buy ever.
Services Tsim (verified owner) –
Thank you for your kind words.
Chris (verified owner) –
Even though I live in a very remote area, it was wonderful that the SIM card arrived right at my doorstep. And it started working as soon as I landed in the US. Though I had wifi access where I was staying as well as at my conference venue, the data service was so helpful when commuting when I needed to use my GPS. And the cost was reasonable too.
Services Tsim (verified owner) –
Thank you for your kind review.
Dr.Nutan Bhandari (verified owner) –
I had purchased your SIM card for Europe & now for USA. Data speed is OK & smooth activation, but T-mobile coverage is weak even in bay area of San Francisco & no coverage in Yellowstone National park & Rocky mountain National park
Services Tsim (verified owner) –
Thank you for your balanced review.
Dr. Sanjeev Bhandari (verified owner) –
Activation on arrival at USA airport was instant & data speed is good. But T-mobile coverage is not good at many places, even in San Francisco bay area & many times, I have to call through WhatsApp as routine local calls cannot be done.
Services Tsim (verified owner) –
Thank you for your balanced review.
Dilip (verified owner) –
No signals in areas like Canyonland National Park, Arches National Park, Bryce National Park or ZION National Park in UTAH as also in upper antelope in Arizona.
In other places, sometimes signal is weak (only one or two bars)
Barring this SIM is OK.
I am regular customer of TSIM and happy with services.
Services Tsim (verified owner) –
For remote areas we do recommend high coverage options. We are looking to increase the number of high coverage options and reduce their prices and should be able to do so soon.
Vinu –
Very Good service. Easy process.
Esim option worked well.
Services Tsim (verified owner) –
Thank you for your kind review.
Dr Mahesha BR Pandit (verified owner) –
Awesome service … Never faced any issue with either voice or data. Super fast data speeds. This is the second time I have used TSIM. I recommend it to anyone who is willing to travel to USA. I found the deal to be a good value for the money paid.
Thank you TSIM.
Services Tsim (verified owner) –
Thank you for your kind words and recommendation.
Suresh Babu (verified owner) –
Really works fantastic.
I am using tsim number of times and the service is exceptional.
This is the first time I am using esim. I got the USA number before starting the trip in India itself and the connection started working when the flight landed in NY only. Quality of the local calls, calls to India and data is very good.
Services Tsim (verified owner) –
Thank you for your kind review and for your long support
jagathees (verified owner) –
Worked well, once landed.
Internet speed also ok. Only few places Signal didn’t work.
Services Tsim (verified owner) –
Thank you for your balanced review.
SEEMA SINGHI (verified owner) –
very satisfied with the services of TSim. i have not faced any connectivity issues anytime.have been using this service everytime i travel to the USA. Thank you TSim.
Services Tsim (verified owner) –
Thank you for your kind words.
Sarang Matkari (verified owner) –
I have been using the 10-day AT&T eSIM for last 2 years from TSIM. Their service has always exceeded expectations and all questions/issues are resolved promptly.
Services Tsim (verified owner) –
Thank you for your kind words.
Manoj dave (verified owner) –
Working is in order and as informed. Till date smooth operation. Enjoy nice
Services Tsim (verified owner) –
Thank you for your kind review.
Abahy Sagade (verified owner) –
The purchase and delivery service was straightforward. The sim was active and working once the phone was started in the US. In NY, coverage and service are also fine.
I have the following problems:
– T-sim allows ONLY monthly choice of package. There is no mention that a month is of 30 days. It don’t consider 31st day in a month. This is disastrous. Imagine if you are travelling out of a country on the last day, you won’t have a network service (dead sim). Then how to contact people and arrange travel. I informed it to T-sim several times, but there is NO positive action from them.
– T-sim mention ONLY T-mobile and AT&T network on the website. But in reality most of the time the delivered sim is of Lyca mobile. Though mobile selects service from T-mobile and Lyca automatically.
– When I reported problem above #1 to Lyca, they said they had nothing to do with this or T-sim. LYCA REFUSED TO HAVE ANY CONNECTION WITH T-SIM. This is horrible. So, I am in trouble with my 4 months plan, I WILL NOT HAVE A NETWORK/SERVICE IN THE LAST THREE DAYS OF MY STAY IN THE US. BOTH T-sim or Lyca said they CAN’T do anything about it. THIS IS A CHEATING and FRAUD. The number of days option is given in other plans, but not for the USA.
Plz be careful while selecting plan.
Services Tsim (verified owner) –
It is true that generally operators in USA describe their 30 day plan as a monthly plan. We use the same terminology for easy comparison of offers. However this was informed to you by email on 29th August before your travel along with an offer to refund. Asking the same question to the operator will only give you the same answer. Thank you for taking the time to point out this issue to our travellers.
Jacob –
It did not work even in airports like Detroit. Data works well but calls are very poor.
Services Tsim (verified owner) –
We are sorry the T-mobile SIM card did not work well for you for calls. Thank you for taking the time to record your experience.
CHANDRASEKHARAN NAIR BHASKARAN PILLAI (verified owner) –
The activation of my E Sim was so smooth, I could use my phone soon as I landed at CHICAGO, USA.
I didn’t find any blind spots so far and I am thrilled to say that TSim is the best and this is the second time for me.
I would recommend TSim to all travelling abroad and the service is awesome.
Services Tsim (verified owner) –
Thank you for your kind recommendation and continued support.
Shabbir Motiwala (verified owner) –
Efficient service and delivery.
Work seamlessly without any issues
Services Tsim (verified owner) –
Thank you for your kind review.
Subhash Sane (verified owner) –
Very Nice Product for USA Hassel free connection and broad coverage.Where I am using it.The data speed and coverage is excellent.reasonably priced sim card with Very Good service back up.
Services Tsim (verified owner) –
Thank you for your kind words.
Akshay –
It was good experience with TSIM. The sim got activated as I landed here in US.
Domestic calls are very good but the international call to India lags for 1-2 inspite of dual stage calling.
Rest everything is all good.
Services Tsim (verified owner) –
Thank you for your balanced review.
T S Sandhu (verified owner) –
Excellent connectivity…seamless at all times. Great 5G speeds. Strongly advise everyone to use the USA Unlimited plan when visiting the country!!
Services Tsim (verified owner) –
Thank you for your kind review.