Description
- Incoming: FREE
- Outgoing – Local: FREE
- Outgoing – India: FREE
- SMS – Local & International: FREE
- Data: FREE
- NW Selection: Automatic
- 3-in-1 (standard, micro and nano) size SIM card fits all phones.
- Know your number in advance. Activation before travel.
- We need a copy / photo of your passport & visa before activation
- Billing: Prepaid
Activation process
You need to specify an activation date for these cards. No activation on Sundays. Your phone number will be sent to you only after activation. Your validity period begins when the card is activated, due to which we suggest to activate only the day before you travel.
Using the SIM Card
Using the SIM Card for the first time
- Power off your phone
- Insert your new SIM card
- Power on your phone
- Your phone should connect on a GSM/WCDMA/LTE network.
Coverage
Our cheaper SIM cards work on the T mobile network, either directly or through their partners. T mobile is an ultra fast network, however its remote area coverage lags that of AT&T. If you intend to visit many remote areas in the USA, such as Alaska, natural beauty spots, national parks etc, you may want to consider our SIM cards that use the AT&T network, marked (High Coverage).
Receiving calls
People in USA can dial your number directly to reach you, for example, 1 804 555 1233; People outside USA need to add + to your number, for example, +1 804 555 1233
Calling a number in North America
Dial the 11 digit number directly; for example, call number 1 804 555 1233 directly. You can also add + to the number before dialing. There is no distinction between a landline number and a mobile number in North America
Calling India using Direct Dial
Dial “011” or “+” + country code + phone number. For example, to call India number 022 24216344, dial “01191 22 24216344” or +91 22 24216344.
Calling India using 2 stage dialing (for High Coverage cards):
Dial USA Access Number +13476701779 & when prompted dial the India number in full international format. E.g. 912224216344).
Helpdesk
TSIM’s customer service agents can be reached via:
Email: services@tsim.in
Chat: https://www.tsim.in
Phone: +91 22 24216344 / +1 646 918 1335 / +44 203 773 2460.
Emergency Call Number: 911
Please dial “911” to report an emergency. They will ask you your location and the nature of the emergency. There are penalties for calling this number when not in emergency situations.
Extension of validity
These cards can be refilled at the telecom operator’s site for an extension of validity. The telecom operator name is mentioned on the SIM card that you receive. These refills will generally be more expensive than the rates paid to TSIM.
APN Setting
APN setting is automatic and should not require to be set manually. In case of no data initially please restart your phone and wait for a few minutes.
eSIM Details
What is an eSIM?
eSIM stands for “embedded” SIM which is installed in your phone by scanning a QR code or tapping a notification. If an activation date is required the QR code / Notification is sent after activation, else 24hours after completing your documentation.
eSIM Advantages
- Easy to use: Set up your plan by scanning a simple QR code or tapping a notification.
- Save on Shipping cost: No physical delivery requirement
- Save on time: In a rush to travel? We will send eSIM QR Code via email. Scan it as per instructions and It will be ready to use upon arrival.
- Keep your original SIM: The eSIM is in addition to your original SIM which will work as usual if you need it.
eSIM Disadvantages
- Unfamiliar: Since it is a new technology expect to be learning a bit.
- eSIM Compatible Phones: eSIM will only work in eSIM compatible phones. As a general rule, iPhone 11 and Android model 2021 and higher models are compatible with eSIM.
- Single Use Only: Most eSIM codes can be used only once. Please do not delete the eSIM created on your phone, since it cannot be recreated on your phone or any other phone. However you can de-activate the eSIM when not needed from your settings.
- Transfer of eSIM: To transfer an eSIM from one phone to another you must visit the store of the Operator concerned. However some USA eSIMs can be transferred from one iPhone to another.
Activating eSIM on your Device using a QR Code
Most eSIMs are installed using a QR code. The QR code is sent to you by eMail. You need an Internet connection to install an eSIM
iPhone XR, XS and newer
- Go to Settings, then Cellular.
- Select Add a plan, and the Camera app will open.
- Point your camera at the QR activation code until you see a message that says Installing cellular plan.
2021 Android and newer
- Go to Settings > Connections > SIM card manager
- Tap Add mobile plan
- Tap Add using QR code
- Scan the QR activation code
Activating eSIM on your Device using an Operator Notification
T-mobile, AT&T and some other operators make it even simpler to install eSIMs. They send a notification directly to your phone. Just tap on the notification and follow the instructions as in images below. The notification is sent to the phone you intend to use on your trip for which you have given us the EID and IMEI number by dialing *#06#.
Aditya Singh (verified owner) –
Excellent product and recommended before travel to US. For tension free experience and excellent customer service.
Services Tsim (verified owner) –
Thank you for your kind review and recommendation.
Girish Kumthekar (verified owner) –
Excellent service with quick response. The sim works superb and was active immediately on landing. Had sim delivery problem in India due to mistake in delivery address but it was resolved by the team quickly and professionally. Thanks.
Services Tsim (verified owner) –
Thank you for your kind words.
Inder Mohan Singh (verified owner) –
Overall it was good experience with Tsim.
Services Tsim (verified owner) –
Thank you for your kind words.
Rajat (verified owner) –
Worked like a charm and as expected. Used across USA with good connectivity and 4/5 G speeds. Had taken the one month 16 GB SIM.
Services Tsim (verified owner) –
Thank you for your kind review.
Parth (verified owner) –
It never worked after I got into the US. I had to go buy another SIM from the store. The company never refunded my money.
Services Tsim (verified owner) –
We apologise for the inconvenience. Your order was refunded on 22nd May 2023.
Shirshendu Bhowmick (verified owner) –
It was great, I was skeptical on purchasing it after reading couple of Google reviews, where people mentioned it didn’t work at all.
For me it was very smooth, got network as soon as I landed in US. Call quality and data speed was also great. Only got 4G network no 5G.
Network coverage was okish, I faced some issue with network in some urban areas of San Jose otherwise everything was fine. Not sure about rural areas never tried it there.
Services Tsim (verified owner) –
Thank you for your kind review.
Supriya (verified owner) –
Best SIm card for travelling abroad.
Cheaper than buying abroad.
Services Tsim (verified owner) –
Thank you for your kind review.
Shahzad Dalal (verified owner) –
No stress about data and calling after i purchased and used this sim card for the US. I bought the 6 gb version and it lasted for 15 days.
Services Tsim (verified owner) –
Thank you for your kind review and for detailing your data usage pattern. Your data usage of about 0.5GB/day is the average we see currently amongst users.
anramp (verified owner) –
The Unlimited USA SIM card worked seamlessly as soon as I reached the USA. It connected to LycaMobile in US. However I could not send any SMS from the phone. I kept getting the message :
Free Msg: Unable to send message – Message Blocking is active.
Apart from this issue, making and receiving calls worked fine and data network was always available and fast.
Services Tsim (verified owner) –
Thank you for your balanced review. We will check why sending SMS did not work for you.
Adit Agarwal (verified owner) –
The product is really helpful during initial days in the US and for short trips. I am in California region and the SIM has been working seamlessly, only one thing which can be improved is providing a way to track the data balance etc on the number and portability of the number to a permanent SIM.
Services Tsim (verified owner) –
Thank you for your kind review. We are working on getting balance information for more of our SIM cards.
Naveen (verified owner) –
Purchase was easy, the ordered SIMs (2 Nos) were delivered as per promise. I.e. by next business day. I have used TSIM previously in US twice and a competing SIM once. Where the competing SIM stopped working intermittently. Such issues were far less with TSIM sim. In the current instance I am in TX state. Both Voice and Data services work fine. Coverage is good. Except for on couple of occasion, the India calls did not go through in the first attempt. But in subsequently the calls could go through.
Services Tsim (verified owner) –
Thank you for your balanced and detailed review.
Arun (verified owner) –
It was an excellent experience with TSIM. Activated esim same day without any issues, it was just a cake walk from me to take USA SIM.
Services Tsim (verified owner) –
Thank you for your kind words.
Mridul (verified owner) –
Worked very well through out the period across multiple states in North-east US – Virginia, New York, Maryland, New Hampshire and Vermont. Had good access even in remote areas of some national parks
Services Tsim (verified owner) –
Thank you for your kind review and for detailing the areas in which it worked. We are glad the standard SIM card gave you coverage in national parks.
Satish Bhadri (verified owner) –
This SIM worked smoothly across my travel in USA in different states. Very reliable product for travel to USA.
Services Tsim (verified owner) –
Thank you for your kind review.
Somnath –
Refrain from buying from here.
Misguided and Wrong information provided by agents while purchasing. Paid 3k for a plan that doesn’t even works in Alaska. Had a chat with the agent before purchasing and they suggested T-mobile sim.. After activation it doesn’t get and speed for data usage.. upon contacting back they say i have the wrong sim, should have gone for AT&T. Couldn’t even use for 1 single day after paying so much.
Agents don’t know what they are doing. Waste of money.
Better to buy from local vendors when you reach the destination.
Need negative stars for rating..
Services Tsim (verified owner) –
We are sorry you have had a poor experience with our helpdesk. We do advise customers to take high coverage options when travelling to remote areas. We are unable to find the chat transcript pre-purchase. We apologise once again for the inconvenience.
s jose (verified owner) –
This is a good sim card because you know the phone no and it is activated before you reach there ,so if you want hire a car at the airport or give a local no for any hotel booking ,this is the best .Also it costs more to get a similar simcard there ,so might as well take this sim .But it does not have coverage everywhere ,and in some interior areas the mobile data speed does go low.
Services Tsim (verified owner) –
Thank you for your balanced review.
Prakash (verified owner) –
Received the SIM card in time and it worked well throughout our trip in USA. It functioned better than Vi roaming that I had taken from here.
Services Tsim (verified owner) –
Thank you for your kind review.
RAJIV RANJAN (verified owner) –
Good product.
Services Tsim (verified owner) –
Thank you
Chinmay Upadhyay (verified owner) –
Great Network quality. Just a suggestion buy the sim and set activation date 2 days before the departure, so you can have the USA sim number readily available before the flight and you can share it your family members. The Speed of Internet was Good, I Did not use much calling but it was also decent.
Services Tsim (verified owner) –
Thank you for your kind review and tip for our users.
Sunil Kumar (verified owner) –
This is my second purchase from TSIM. The network coverage is great and also the quality of network data is awesome. Will consider TSIM again for my future travels!
Services Tsim (verified owner) –
Thank you for your kind words and continued support.
Darshana Menon (verified owner) –
I love how easy it is to order the sim. It is always delivered on time, and I love the convenience of having a working phone as soon as I have landed in another country! Coverage was great. I drove cross-country, and had almost no issues with coverage.
Thank you.
Services Tsim (verified owner) –
Thank you for your kind words and review.
Arjun Unnikrishnan (verified owner) –
Wonderful
Services Tsim (verified owner) –
Thank you.
VVS (verified owner) –
Good
Services Tsim (verified owner) –
Thanks
Arvind (verified owner) –
Great experience. Once the payment was done and KYC details provided the activation happened as per the defined date. By the time I was in US the number was already working and was able to communicate with folks back home as well as local UBER account.
Services Tsim (verified owner) –
Thank you for your kind review and for pointing out an important use of local phone numbers.