Description
- Billing: Prepaid
- Standard+micro and nano size SIM card available to fit all phones.
- We require a copy of your passport and visa.
- SIM Card is auto activated on first use in coverage area.
- Validity start is on first use
Using the SIM Card
Using the SIM Card for the first time
- Power off your phone
- Insert your new SIM card
- Power on your phone
- Your phone should connect on a GSM/WCDMA/LTE network.
Please also note, using this SIM card to surf Internet or make calls outside the coverage area will significantly reduce the data and voice usage capacity, or even cause the SIM card to stop functioning.
Activation and Validity
This SIM card is automatically activated on first use in any covered country. Validity start is counted from the exact time of first use, and ends at the same time at the end of the validity period.
Receiving calls
People anywhere in the world can dial your UK number directly to reach you, for example, +44774132 12345. People can also reach you on your temporary local number. This is most useful for locals within the country in which you are currently located.
Making local calls
For the purposes of this card, local calls include calls to any country mentioned under “Coverage”, from any country mentioned under “Coverage”. To make such calls use the full international format. E.g. to call a UK landline number from any country use (for example) +44 207 222 1234.
Emergency Call Number.
Please note emergency call numbers such as “911”, “112” or “999” will NOT work in this card.
Making calls to India
Remember to add the country code when making calls to India. Check that the number begins with +91 before dialing. E.g. to call India number 022 24216344, dial +91 22 24216344
Helpdesk
TSIM’s customer service agents can be reached via email at services@tsim.in or phone +91 22 24216344.
Should you use automatic or manual network selection?
There are two ways of selecting a network. You can either set your handset to use AUTOMATIC Network selection or MANUAL selection. When using automatic selection the handset will look for all networks that it is able to attach to and logs onto the first network it finds. When using manual selection you must manually search through the networks and select a network to attach to. We recommend using automatic network selection. Please refer to your handset manual to check the default settings for your phone.
Setting data on your phone
Please ensure Mobile Data & Data Roaming is enabled on your phone. Setup APN (Access Point Name) manually as follows:
On Android Phones, tap the Menu button / Settings / Mobile networks / Access Point Names / New APN / Set Name & Respective APN / OK / Save
On iPhone: Tap Settings / General / Network / Cellular Data Network / APN and enter respective APN. Leave username & password blank. Tap Network
On iPhone6 & above:
a. While connected to WiFi, open Safari and goto: m.apnchanger.org
b. Select Manual
c. Enter respective APN in APN Name (small letters & no spaces) and click install.
d. If asked for a PIN enter your iPhone 4 digit unlocking PIN
e. Approve the installation of the unsigned profile.
On some iPhone devices you will need to remove the existing current Profile (found in Settings-> General -> Profile -> Existing Profile -> Remove) before installing the New APN.
On Windows Phone: Go to Apps list / Settings / Mobile Network / Add Internet APN / Set respective APN / Save
Alok (verified owner) –
I had no problem in activating or using the SIM. Good experience and thus recommended.
Services TSIM (verified owner) –
Thank you for your kind words and recommendation.
V JAYARAMAN –
Very difficult to get complete and clear answers from them. There is no physical person to whom you can talk.Only through whatsapp and email. Everytime there is a different person and everytime we get contradictory orders. I wanted to order a USA Physical sim but the order got done as “USA e-sim”. Then when I wrote an email I got an answer that it will be corrected. But the next email from them again told me I ordered a “e-SIM” . This confusion continued and finally I did not the physical sim in time. Their customer support is VERY UNHELPFUL and NOT AT ALL RELIABLE.
Services Tsim –
We are sorry we could not convert your eSIM order to physical SIM Card in time for your flight. We have issued a refund and will be sending a discount voucher for future purchases if you would like to give us another opportunity to serve you.
Anmol Goel (verified owner) –
TSIM global sim card worked really well in USA with full coverage to all areas. Easy to purchase and delivered within 24-hrs.
Services Tsim –
Thank you for your kind words.
BK (verified owner) –
Poor connectivity of internet in multiple countries. Won’t recommend. Bought 2 sims for diffrnt dates, used only one due to poor quality internet. Money wasted.
Services Tsim –
We are sorry for your poor connectivity. We have been in touch with multiple operators to find out the cause so that this issue does not recur. Thank you for taking the time to record your experience.
Shrikar Krishnamurthy (verified owner) –
This was a very good product! Worked well for me in the both the UK and the US which gives me confidence to buy such a sim if I were to travel to many countries! Good buy
Services Tsim –
Thank you for your kind review and for specifying where you used it.
Saurabh Vaish (verified owner) –
TSIM SIM cards are a must to carry when travelling overseas, purchase with a few clicks and delivered in 24 hours. Connectivity at all travel destinations is excellent.
Services Tsim –
Thank you for your kind review.
Saurabh Vaish (verified owner) –
TSIM is one of the most convenient SIM cards to carry when travelling overseas, it is extremely easy to purchase and delivery is within 24 hours. Connectivity at all travel destinations is excellent.
Services Tsim –
Thank you for your kind review.
NITTIN KANSE (verified owner) –
It was great experience as I never had connection issue during my travel to Austria but only I was not able to make call to Customer Care Qatar Airways Vienna
Services Tsim –
Thank you for your kind review and for specifying where it worked.