- Standard+micro and nano size SIM card available to fit all phones.
- We require a copy of your passport and visa. Link to upload the same will be sent after you order the SIM
Using the SIM Card
Using the SIM Card for the first time
- Power off your phone
- Insert your new SIM card
- Power on your phone
- Ensure that roaming is turned on your phone.
- Your phone should connect on a GSM/WCDMA/LTE network.
Please also note, using this SIM card to surf Internet or make calls outside covered countries will significantly reduce the data and voice usage capacity, or even cause the SIM card to stop functioning.
Receiving calls
People anywhere in the world can dial your UK or French number directly to reach you, for example, +44774132 12345 or +33674132 12345. The local number is especially useful for booking cabs, hotels and restaurant reservations.
Making local calls
For the purposes of this card, local calls include calls to any country mentioned under “Coverage”, from any country mentioned under “Coverage”. To make such calls use the full international format. E.g. to call a UK landline number from any country use (for example) +44 207 222 1234.
What is an eSIM?
eSIM stands for “embedded” SIM which is installed in your phone by scanning a QR code or tapping a notification. If an activation date is required the QR code / Notification is sent after activation, else 24hours after completing your documentation.
eSIM Advantages
- Easy to use: Set up your plan by scanning a simple QR code or tapping a notification.
- Save on Shipping cost: No physical delivery requirement
- Save on time: In a rush to travel? We will send eSIM QR Code via email. Scan it as per instructions and It will be ready to use upon arrival.
- Keep your original SIM: The eSIM is in addition to your original SIM which will work as usual if you need it.
eSIM Disadvantages
- Unfamiliar: Since it is a new technology expect to be learning a bit.
- eSIM Compatible Phones: eSIM will only work in eSIM compatible phones. As a general rule, iPhone 11 and Android model 2021 and higher models are compatible with eSIM.
- Single Use Only: Most eSIM codes can be used only once. Please do not delete the eSIM created on your phone, since it cannot be recreated on your phone or any other phone. However you can de-activate the eSIM when not needed from your settings.
- Transfer of eSIM: To transfer an eSIM from one phone to another you must visit the store of the Operator concerned. However some USA eSIMs can be transferred from one iPhone to another.
Activating eSIM on your Device using a QR Code
Most eSIMs are installed using a QR code. The QR code is sent to you by eMail. You need an Internet connection to install an eSIM
iPhone XR, XS and newer
- Go to Settings, then Cellular.
- Select Add a plan, and the Camera app will open.
- Point your camera at the QR activation code until you see a message that says Installing cellular plan.
2021 Android and newer
- Go to Settings > Connections > SIM card manager
- Tap Add mobile plan
- Tap Add using QR code
- Scan the QR activation code
Activating eSIM on your Device using an Operator Notification
T-mobile, AT&T and some other operators make it even simpler to install eSIMs. They send a notification directly to your phone. Just tap on the notification and follow the instructions as in images below. The notification is sent to the phone you intend to use on your trip for which you have given us the EID and IMEI number by dialing *#06#. Click here to know why IMEI and EID numbers are needed.
Helpdesk
TSIM’s customer service agents can be reached via:
Email: services@tsim.in
Chat: https://www.tsim.in
Phone: +91 22 24216344 / +1 646 918 1335 / +44 203 773 2460.
Viswanathan R –
Bought Europe Esim and the service could not be activated. Multiple emails sent to support team and they also could not resolve the issue. For me, it was a waste on money and time. Will never buy tsim again
Services Tsim (Verified user) –
We are sorry the eSIM did not work for you. We have been in touch with the operator over this issue and they are also not able to explain why you could not connect to the network. Thank you for taking the time to detail your experiences.
P (Verified user) –
The delivery was prompt. Have used this SIM twice so far (THREE). I went to Germany, Poland and Italy and didn’t face any connectivity problems anywhere.
Services Tsim (Verified user) –
Thank you for your long support and for specifying the countries in which it worked.
LEELA KRISHNAN (Verified user) –
I have purchased the Unlimited Europe SIM Card with 2 Stage Dial to India. I have purchased this card multiple times before and never faced any problems with it before. But this time, the calls were not connecting properly and most of the time, there were distortions in the calls and I could not hear the other side properly. I don’t know why this has happened with the card. I faced this issue most of the times during my trip to Europe in November 2023.
Services Tsim (Verified user) –
We are taking steps to find why you faced this issue. Thank you for your balanced review and long support.
arun –
we received a French SIM from Orange. Used it on our recent tour of italy. worked quite well, both calling and data. delivery was quick. just put the sim and it worked. no hassles in activation etc.
Services Tsim (Verified user) –
Thank you for your kind and detailed review.
Ramnath Iyer (Verified user) –
Very good value for money. The coverage was also excellent. Worked like a charm in Ireland, UK and the US. The delivery was also very quick.
Services Tsim (Verified user) –
Thank you for your kind review and for specifying the countries in which it worked.
Luv Shah (Verified user) –
This card is perfect for all of Europe and seamlessly connects to the service everytime you land on different airports in different countries. The data is also available everywhere. I could make a video call without drops somewhere in the middle of south of Iceland and also in Zurich and Amsterdam.
Services Tsim (Verified user) –
Thank you for your kind review and for specifying the countries in which it worked.
Sumantra Das (Verified user) –
I bought the sim for my tour of Turkey and then Europe from October 25 to November 14. Although this was a Europe SIM it was supposed to work in Turkey and USA as well. Unfortunately, during the initial days in Turkey it did not work and suddenly got activated on October 29. However, when we entered Greece it was perfect and later on also in Spain. I feel it is excellent for use in Europe.
Services Tsim (Verified user) –
Thank you for your balanced review and for specifying the countries in which it worked.
Vibhor Singhal (Verified user) –
Extremely poor experience. The sim as working fine till Austria and Switzerland, but in Italy it totally failed. It was not working. Not when we went to Germany from there. Was stuck helpless without internet in the middle of my trip. Customer support not willing to help other than restart your phone, or generic statement. Overall disappointed.
Services Tsim (Verified user) –
We are sorry the SIM card did not work for you. We attempted to contact you to get details of the problem but were unable to get in touch with you. We regret the inconvenience and thank you for recording your experiences.
Saket Pachisia (Verified user) –
Very good product works seamlessly good speed and service. Highly highly recommended please use
Services Tsim (Verified user) –
Thank you for your kind review and recommendation.
reena –
I ordered the Europe Plan – i must say it was great to have absolute connectivity throughout my Europe trip. Loved it. I was a bit skeptical but next time will definitely use their service.
Services Tsim (Verified user) –
Thank you for your kind words.
Vivek Patwardhan (Verified user) –
Received card in time (48 hrs).
Activation done as per schedule.
Worked very well (data at good speed) in three countries… Croatia, Slovenia and Italy.
Services Tsim (Verified user) –
Thank you for your kind review and for specifying the countries in which it worked.
Mohit Kambli (Verified user) –
This product is absolutely nice…I carried it for my Europe trip across Belgium and Germany and it had excellent coverage in both countries, did not had any issues!
Would recommend it for sure.
Services Tsim (Verified user) –
Thank you for your kind review and for specifying the countries in which it worked.
Chandrashekar (Verified user) –
Outgoing calls work without hitch. Internet speed good.
Drawbacks – 1. it’s an international call for even local guys calling you because it’s a UK number +44.
2. India calling not convenient because of 2 stage dialling. U have to key in the number after dialling the access number.
Services Tsim (Verified user) –
It is true the 2 stage dialing to India is not as convenient as direct dial, however we do have many direct dial options available in the drop down. Thank you for your balanced review.
Purvi Gandhi (Verified user) –
Absolutely amazing. No hassle. The moment I turned ON my mobile after reaching to Frankfurt, SIM started working. Network and speed was also nice. No problem for entire my trip. Thank you so much. Will definitely recommend and buy for my another foreign trip.
Services Tsim (Verified user) –
Thank you for your kind review and for specifying the countries in which it worked.
Shalin (Verified user) –
would like it if esim is available for this
Services Tsim (Verified user) –
Many European operators have not yet issued eSIMs for their offers. We are working with some operators to get more eSIM options and hope to have many more soon. Thank you for your suggestion.
Jai Anand (Verified user) –
2nd time I’m using this SIM card, it’s very good… As promised, SIM got activated after i reached the destination… Budget friendly SIM with good data speed..
Services Tsim (Verified user) –
Thank you for your kind words.
Tanusha C (Verified user) –
Was not able to use the SIM card as I was not provided SIM pin via email. Very disappointing and I faced issues abraod
Services Tsim (Verified user) –
The SIM PIN is printed on the extended SIM card. We do understand it is less convenient however many operators require it as a security measure. Thank you for taking the time to record your experience.
Rohit Gupta (Verified user) –
Absolutely amazing service by Tsim! The sim activated on arrival as promised (needs reboot once or twice/don’t forget to turn on international roaming and primary sim). The two stage dial was convenient, just dial the given two stage number followed by the Indian no. with country code. It worked every time. The coverage was too good, beyond my expectation. Right from small rural areas in Italy to top of Swiss mountains. The usage logged was fair, even with heavy usage I consumed about 5GB data in 13 days. I would definitely recommend Tsim to anyone going for a trip to Europe and looking for a local sim.
Services Tsim (Verified user) –
Thank you for your kind words and detailed review.
Savita (Verified user) –
I initially had an issue with the delivery date of the sim however the customer support team contacted me and offered another option of the e sim and they followed up with me even when I had reached my destination to check if my e sim was working or not.
I appreciate the attention and response to resolve the problem!
The e sim worked perfectly internationally, no problems at all. I recommend it!
Services Tsim (Verified user) –
Thank you for your kind review and recommendation.
Rishabh (Verified user) –
Worked very well both in Belgium and France with 5G connectivity.
Services Tsim (Verified user) –
Thank you for your kind review and for specifying the countries in which it worked.
Abdullah (Verified user) –
Smooth ordering, fulfillment, and activation process. The network coverage was good across multiple countries. Definitely worth the money and better priced than other options on the market. I’ll definitely choose them for my next visit.
Services Tsim (Verified user) –
Thank you for your kind words and continued support.
Vivek (Verified user) –
Works like a charm.
Services Tsim (Verified user) –
Thank you for your kind review.
Lakshminarayan GV (Verified user) –
All services was satisfactory.. please change the courier service as Blue Dart does not deliver on time.. internal speed and connection was on point and activated exactly when they promised.. I would use the service again..
Services Tsim (Verified user) –
Thank you for your kind review. We will certainly look into the courier issues you had.
Sourav (Verified user) –
I would recommend TSim to anyone travelling to Europe. Took the 10 GB 30 days plan with 2 stage dialing to India. Data worked flawlessly throughout my visit to Germany and Norway. 2 stage dialing mostly worked although faced issues on few occasions during my stay in Norway.
Services Tsim (Verified user) –
Thank you for your balanced review and recommendation.
Savitha (Verified user) –
Worked perfectly without any glitch! It would be great if we can have e-SIM option for this exact pack as well!
Services Tsim (Verified user) –
Thank you for your kind review. Unfortunately that operator has still not issued eSIMs. We will be the first to offer them when they do!
Atul (Verified user) –
Received the sim on time. Too many messages and email about dispatch and delivery. Too few messages about the actual phone number of the sim. I had to really work hard to find out the sim number.
I had opted for 10gb data and unlimited calls. However upon activation I found out it is 300 minutes of call ( not unlimited) but 50gb of data ( instead of 10gb).
So I started using the sim liberally thinking that I have 50gb data.
Then at 9gb usage I get a message that I have already used 90% of the data, as it was on roaming apparently.
Luckily it was towards the end of trip, so it was ok. But this could easily confuse others and become an issue.
Services Tsim (Verified user) –
It is true that operators send a confusing series of messages about the SIM cards. In the option you took the data available is higher in Spain (currently 50GB) and the message you received from the operator was about that limit. However in rest of Europe you get 10GB which is the limit we quote. We are constantly trying to improve our communication about the plan and feedback such as yours is invaluable in this process. We will also look into the number of messages regarding delivery. Thank you for your balanced review.
Rajesh –
It worked flawlessly, used it for 10 days in France and Spain , good connectivity and decent speed.
Services Tsim (Verified user) –
Thank you for your kind review and for specifying the countries in which it worked.
Ranjith (Verified user) –
Used it for my Europe and UK trip. Worked in condition in all the 8 countries I covered, would definitely go with this the next time for my international travel.
Services Tsim (Verified user) –
Thank you for your kind review and continued support.
Divyanshu Jain (Verified user) –
The sim was delivered on time and worked perfectly.
Just 1 issue, terms said unlimited local calls and 10GB data.
But we received 300 mins calling and 50GB data.
But it was enough for my trip, so no issues
Services Tsim (Verified user) –
It is true the Operator has reduced the unlimited local calls in this option. The website has been modified. Thank you for pointing out the discrepancy and for your kind review.
rohit koul (Verified user) –
The sim works perfectly fine in all of the Europe. Didn’t face any issues while accessing the net or making calls. Will surely order again in case I am going for international travel
Services Tsim (Verified user) –
Thank you for your kind review and repeat business.
Rashmi Ranjan Behera (Verified user) –
TSIM services were great during my visit to Czech Republic, Austria, Switzerland and France. Smooth activation and great coverage. Highly recommended.
Services Tsim (Verified user) –
Thank you for your kind review and for detailing the countries in which it worked.
uma (Verified user) –
TSIM delivered the SIM in just 3 days. On reaching Paris airport, it got activated automatically. Speed was 4G at most of the locations in France and Italy. Coverage was also available more than 95% of the time I required. Overall it was worth. However, I would have been happy had there been any package of value around Rs 1000/- with proportionate data and voice, because this Rs 2000+ package, much of the data and voice was left waste for me.
Services Tsim (Verified user) –
Thank you for your balanced review. We are always on the look out for cheaper options.
Taru Raaj Agrawal (Verified user) –
Tsim is best. I have used this twice and both the times there were no glitches or any downtime. Highly recommended. Best rates in the market.
Services Tsim (Verified user) –
Thank you for your kind words and continued support.
Parth Dhabalia (Verified user) –
Great Sim for vacation. Found it cheaper than airport options. Sim was activated on the stated date. Data speed and network quality was awesome
Services Tsim (Verified user) –
Thank you for your kind review.
Jesal Jain (Verified user) –
used the sim card for travel through Austria and Italy. never faced any issues – network quality was awesome. Plus the additional gift of travel adapter helped us throughout Europe.
Services Tsim (Verified user) –
Thank you for your kind review and for confirming the countries in which it worked.
Akshay Jain (Verified user) –
Worked flawlessly throughout our trip. Though initially faced some issues with SIM Pin – it can be easily deactivated through settings.