Description
- Standard+micro and nano size SIM card available to fit all phones.
- We require a copy of your passport and visa. Link to upload the same will be sent after you order the SIM
Using the SIM Card
Using the SIM Card for the first time
- Power off your phone
- Insert your new SIM card
- Power on your phone
- Ensure that roaming is turned on your phone.
- Your phone should connect on a GSM/WCDMA/LTE network.
Please also note, using this SIM card to surf Internet or make calls outside covered countries will significantly reduce the data and voice usage capacity, or even cause the SIM card to stop functioning.
Receiving calls
People anywhere in the world can dial your UK or French number directly to reach you, for example, +44774132 12345 or +33674132 12345. The local number is especially useful for booking cabs, hotels and restaurant reservations.
Making local calls
For the purposes of this card, local calls include calls to any country mentioned under “Coverage”, from any country mentioned under “Coverage”. To make such calls use the full international format. E.g. to call a UK landline number from any country use (for example) +44 207 222 1234.
What is an eSIM?
eSIM stands for “embedded” SIM which is installed in your phone by scanning a QR code or tapping a notification. If an activation date is required the QR code / Notification is sent after activation, else 24hours after completing your documentation.
eSIM Advantages
- Easy to use: Set up your plan by scanning a simple QR code or tapping a notification.
- Save on Shipping cost: No physical delivery requirement
- Save on time: In a rush to travel? We will send eSIM QR Code via email. Scan it as per instructions and It will be ready to use upon arrival.
- Keep your original SIM: The eSIM is in addition to your original SIM which will work as usual if you need it.
eSIM Disadvantages
- Unfamiliar: Since it is a new technology expect to be learning a bit.
- eSIM Compatible Phones: eSIM will only work in eSIM compatible phones. As a general rule, iPhone 11 and Android model 2021 and higher models are compatible with eSIM.
- Single Use Only: Most eSIM codes can be used only once. Please do not delete the eSIM created on your phone, since it cannot be recreated on your phone or any other phone. However you can de-activate the eSIM when not needed from your settings.
- Transfer of eSIM: To transfer an eSIM from one phone to another you must visit the store of the Operator concerned. However some USA eSIMs can be transferred from one iPhone to another.
Activating eSIM on your Device using a QR Code
Most eSIMs are installed using a QR code. The QR code is sent to you by eMail. You need an Internet connection to install an eSIM
iPhone XR, XS and newer
- Go to Settings, then Cellular.
- Select Add a plan, and the Camera app will open.
- Point your camera at the QR activation code until you see a message that says Installing cellular plan.
2021 Android and newer
- Go to Settings > Connections > SIM card manager
- Tap Add mobile plan
- Tap Add using QR code
- Scan the QR activation code
Activating eSIM on your Device using an Operator Notification
T-mobile, AT&T and some other operators make it even simpler to install eSIMs. They send a notification directly to your phone. Just tap on the notification and follow the instructions as in images below. The notification is sent to the phone you intend to use on your trip for which you have given us the EID and IMEI number by dialing *#06#.
Helpdesk
TSIM’s customer service agents can be reached via:
Email: services@tsim.in
Chat: https://www.tsim.in
Phone: +91 22 24216344 / +1 646 918 1335 / +44 203 773 2460.
Anil batra (verified owner) –
VALUE FOR MONEY CARD. I must have shopped around with 7 vendors providing Europe SIM cards. I was 100% satisfied with the SIM. Worked very well. Earlier I was a Matrix customer. Now I am permanent satisfied client of Tsim. I will highly recommend everyone . Good price, great customer support.
Services Tsim (verified owner) –
Thank you for your kind words and recommendation.
Viren –
Its Value for Money.
Working Fine on All the Phone Calls. Calls to India on 2Stage Dialling were Also Clear , though Connecting time was bit longer. Data too was good. Overall No Complaint.
Must go for it.
Services Tsim (verified owner) –
Thank you for your kind words and reccomendation.
Sharad Lohia (verified owner) –
Worked Very Well. Very Happy with the SIM Cards. Had 2 SIM Cards and they worked very well all over London, Europe (including ICELAND). Easy to start using too. Just wish they had a recharge option.
Services Tsim (verified owner) –
Thank you for your kind review and for specifying the places at which the SIM card worked. We are working on a recharge option which should be available shortly.
Kirit (verified owner) –
Used this sim various countries in western europe. Worked smoothly in all places accept for Normandy, France where 4g connection was rare. But overall it’s good and worth the money.
Services Tsim (verified owner) –
Thank you for your kind words and balanced review.
Rachit chawla (verified owner) –
I have used in France, South France & Amsterdam and it worked. No issue at all. Easy to use, just insert the sim and you will automatically get the Network signals. it was my Second experience and i was totally satisfied.
Services Tsim (verified owner) –
Thank you for your kind review and for specifying the countries in which it worked.
Smriti (verified owner) –
Sim didn’t work in Paris, Belgium and Netherlands. Despite highlighting the issue to customer care, no resolution provided. Led to a lot of inconvenience and problems
Services Tsim (verified owner) –
We suspect the wrong SIM card was used in the phone. We are glad the SIM card worked for the remainder of the trip and we are sorry for the inconvenience. Thank you for your review.
Adithya Reddy (verified owner) –
This is the best sim for making calls in Europe. Within Europe it is completely free and to India it is a two stage process and is totally free unlimitedd calls. Excellent sim. Data for 2gb was sufficient for 20 days for me. Over all the best sim for Europe.
Services Tsim (verified owner) –
Thank you for your kind review.
Adithya (verified owner) –
Worked very well in Hungary, Czech, Austria, Swiss and Italy. Not many issue.
Services Tsim (verified owner) –
Thank you for your kind reply and for detailing the countries in which it worked.
sudhansu mohan satpathy (verified owner) –
The SIM was promptly activated on the specified date. It worked perfectly fine and I could make local and calls to India without any trouble and could use the Mobile data seamlessly. The only issue that I faced was, I wasn’t able to call a particular Matrix number which even the customer service couldn’t resolve. Overall I am quite satisfied with the SIM and the service.
Services Tsim (verified owner) –
Thank you for your kind words. Some high cost number ranges are not covered by this SIM card, which is why you were unable to connect to some numbers.
Miki (verified owner) –
I bought thei sim for Europe and the net work is good .i can easily use internet at almost all places,no big issue.
But the worst part is 2000 mins calling to India.which is never possible.they are making fool of us India calling is not possible on normal phone ,yes what’s app calling is possible.
Services Tsim (verified owner) –
2 stage dialing to India for the Economy SIM Card is less convenient but is used by many of our customers. We are sorry it did not work for you but are happy you could make calls to India using WhatsApp. For those whom India calling is very important, we have the non Economy version of the SIM card that features direct dialing to India. Thank you for taking the time to review the card and for your balanced review.
Parveena (verified owner) –
I took the sim for my 10 day trip to France. Connecting to the network was effortless and the sim worked perfectly throughout.
Services Tsim (verified owner) –
Thank you for your kind review and for confirming where the SIM card worked.
Sandeep Singh –
The sim was delivered before time (withing 3 days in Delhi). Worked seamlessly for me, never felt the need to call customer care. 2gb of date was enough for 12 days trip.
Services Tsim (verified owner) –
Thank you for your kind words.
Nishank (verified owner) –
I used the SIM in Iceland and it worked flawlessly. Reading the reviews I was dicey but the risk taken was well deserved. The SIM worked everywhere on the whole island and 2 stage calling also worked. My research told that it’s teh cheapest option available for Indians travelling EU
Go ahead and buy
Services Tsim (verified owner) –
Thank you for your kind review and recommendation.
Neel Godambe (verified owner) –
We purchased 4 sim cards. Out of that 2 did not work. After sometime the third one stopped working. No way to contact the customer service. Had to use roaming facility by using our Indian sim card. Very disappointed as we had faith & trust in Tsim products. One should look for long term benefits rather than short term benefits.
Services Tsim (verified owner) –
The email you sent us was different from the email ID used to order the SIM cards, and did not mention the order ID or the SIM phone numbers. There was also no response to our reply for more information till after you returned. Due to this it was impossible for our helpdesk to help you in any way. We apologise for the inconvenience.
NIRAJ KATOCH (verified owner) –
I PUT A REVIEW YESTERDAY AND IT STILL HAS NOT BEEN POSTED ON YOUR WEBPAGE…………. KINDLY EXPLAIN,,,, BECAUSE IT IS A NEGATIVE REVIEW????/ BE TRANSPARENT ENOUGH……
Services Tsim (verified owner) –
Some of our reviews trigger an escalation & investigation within our team so as to be able to give correct and relevant responses. This may cause a delay in posting the review. Your feedback is important to us and all reviews are posted on our site.
Niraj Katoch (verified owner) –
picked up the Europe roaming card with data, vide no Order #160954 on 4th June 2019, got it activated on 7th june, validity was one months, on landing in Europe the local europe calling and data worked fine BUT calls to India were not possible from day one, message coming was “not available enough balance”.
would rate it below average as had to buy another local sim for calling to India
Services Tsim (verified owner) –
India calling for the Economy version of the SIM Card requires a 2 stage dialing process. We have no record of any attempts from your SIM card to the UK access number. Any attempt to call India directly without the 2 stage process will result in the message you have described above.
We also request customers to contact us while on the trip using any of the many ways to contact our helpdesk so that we can explain the processes involved if necessary.
Thank you for your review.
Tarun (verified owner) –
Very happy with the performance. Worked like a breeze in all European countries we visited.
Services Tsim (verified owner) –
Thank you for your kind review.
Prikshit Garg (verified owner) –
Idea behind the product is good. However, sim did not work when I was in Ukraine.
Services Tsim (verified owner) –
The Economy SIM card does not cover Ukraine. For that country we recommend the non-economy version of this product. Thank you for your review.
Lopamudra Mukherjee (verified owner) –
The Sim was really useful. However I could not send any SMS. Also each time I called India, a new number would show up at the receiver’s end and hence no one from India could call me back.
Services Tsim (verified owner) –
Thank you for your review and bringing this issue to our notice. The 2 stage calling service should be setting the CallerID to your phone. We will check why this has happened.
Vijay kumar (verified owner) –
I visited London Spain and Switzerland from first June to 12th June, tsim data work properly also I was able to make local calls but calling to India did not work at all I tried it number of times and contacted the customer service care but repeatedly got the same process of dialling India but I was unable to call India the same issue has been faced by One of my friends also I do not recommend taking tsim for making some international calls my experience was a total disappointment
Services Tsim (verified owner) –
We apologise for the trouble you had with the 2 stage dialing to India in the Economy SIM Card. We agree that to make calls to India the non-economy Europe SIM card option is a better choice. We are always working to improve the 2 stage dialing process and hope to have these changes in place very soon. Thank you for taking the time to detail your experiences.
Samir M (verified owner) –
We used this card during recent Europe multi country trip in May-June 2019. The SIM card worked everywhere and we had no issue using it right from the beginning till the end.
All in all, this was worth it.
Services Tsim (verified owner) –
Thank you for your kind review.
cornelius dcosta (verified owner) –
this is my 2nd experience with tsim
had a 17 day trip in Europe and used the unlimited Europe sim[12gb economy] 3000 rps with 28 days expiry – had a wonderful experience worked amazingly well in Belgium/Austria/Slovakia/Czech rep/ germany – didn’t have any issues whatsoever calling or data – Vodafone charges you 6000 for the same – calls to india with pre dial number & local calls worked seamlessly so did 4g data
highly recommended- just activate it 3 days before arrival -2 free gifts received came very very handy[3 fold umbrella & credit card wallet]
Services Tsim (verified owner) –
Thank you for your detailed review and for specifying the countries in which it worked.
Sanj (verified owner) –
Overall worked well except initial glitch. It didn’t start of its own, I had to email customer care to get it going by resending all my documents but once it started there was no issues at all. I used in four European countries without any problem.
Services Tsim (verified owner) –
We are sorry for the initial problems you had in activation and thank you for your balanced review.
Dushyant (verified owner) –
TSIM is a must have for travels abroad. Worked seamlessly across different European countries.
Calling thru UK access code was also fairly decent and no hassles with the same.
Services Tsim (verified owner) –
Thank you for your kind words.