- Standard+micro and nano size SIM card available to fit all phones.
- We require a copy of your passport and visa. Link to upload the same will be sent after you order the SIM
Using the SIM Card
Using the SIM Card for the first time
- Power off your phone
- Insert your new SIM card
- Power on your phone
- Ensure that roaming is turned on your phone.
- Your phone should connect on a GSM/WCDMA/LTE network.
Please also note, using this SIM card to surf Internet or make calls outside covered countries will significantly reduce the data and voice usage capacity, or even cause the SIM card to stop functioning.
Receiving calls
People anywhere in the world can dial your UK or French number directly to reach you, for example, +44774132 12345 or +33674132 12345. The local number is especially useful for booking cabs, hotels and restaurant reservations.
Making local calls
For the purposes of this card, local calls include calls to any country mentioned under “Coverage”, from any country mentioned under “Coverage”. To make such calls use the full international format. E.g. to call a UK landline number from any country use (for example) +44 207 222 1234.
What is an eSIM?
eSIM stands for “embedded” SIM which is installed in your phone by scanning a QR code or tapping a notification. If an activation date is required the QR code / Notification is sent after activation, else 24hours after completing your documentation.
eSIM Advantages
- Easy to use: Set up your plan by scanning a simple QR code or tapping a notification.
- Save on Shipping cost: No physical delivery requirement
- Save on time: In a rush to travel? We will send eSIM QR Code via email. Scan it as per instructions and It will be ready to use upon arrival.
- Keep your original SIM: The eSIM is in addition to your original SIM which will work as usual if you need it.
eSIM Disadvantages
- Unfamiliar: Since it is a new technology expect to be learning a bit.
- eSIM Compatible Phones: eSIM will only work in eSIM compatible phones. As a general rule, iPhone 11 and Android model 2021 and higher models are compatible with eSIM.
- Single Use Only: Most eSIM codes can be used only once. Please do not delete the eSIM created on your phone, since it cannot be recreated on your phone or any other phone. However you can de-activate the eSIM when not needed from your settings.
- Transfer of eSIM: To transfer an eSIM from one phone to another you must visit the store of the Operator concerned. However some USA eSIMs can be transferred from one iPhone to another.
Activating eSIM on your Device using a QR Code
Most eSIMs are installed using a QR code. The QR code is sent to you by eMail. You need an Internet connection to install an eSIM
iPhone XR, XS and newer
- Go to Settings, then Cellular.
- Select Add a plan, and the Camera app will open.
- Point your camera at the QR activation code until you see a message that says Installing cellular plan.
2021 Android and newer
- Go to Settings > Connections > SIM card manager
- Tap Add mobile plan
- Tap Add using QR code
- Scan the QR activation code
Activating eSIM on your Device using an Operator Notification
T-mobile, AT&T and some other operators make it even simpler to install eSIMs. They send a notification directly to your phone. Just tap on the notification and follow the instructions as in images below. The notification is sent to the phone you intend to use on your trip for which you have given us the EID and IMEI number by dialing *#06#. Click here to know why IMEI and EID numbers are needed.
Helpdesk
TSIM’s customer service agents can be reached via:
Email: services@tsim.in
Chat: https://www.tsim.in
Phone: +91 22 24216344 / +1 646 918 1335 / +44 203 773 2460.
Anita (Verified user) –
This is the 2nd experience I had with TSIM (both Europe) and it was surely amazing.! Great service no issues anywhere in terms of coverage, sms, internet. The best deal of packages compared to any other service provider as well. Instant service.
Will surely recommend.
Just a suggestion to TSIM – Staff need to be taught how to response over the phone.
All the best.! Thanks for a great service.
Services Tsim (Verified user) –
Thank you for your kind review and for your feedback.
deepkiran (Verified user) –
The Sim was quite useful and due to double data available , it was very useful .
Services Tsim (Verified user) –
Thank you for your kind review.
Bhavana (Verified user) –
Very good card for calling purpose. We used for 12 days in Europe in various counties. Worked without hassle for calling.
But data was bit slow and speed was 2G. You can just chat or have slow use of net, no browsing. This was sad part.
Good customer care team to help online during trip when one.sim was.not.working, they helped us to get it activated.
Services Tsim (Verified user) –
We are sorry you did not get 4G speed on your phone and thank you for your balanced review.
Pankaj Darade (Verified user) –
Awesome product ,My sim even it was for Europe travel it worked in Dubai, Azerbaijan…….which was unexpected for me….Thanks for u r excellent service see u soon these month.
Services Tsim (Verified user) –
Thank you for your kind review and for pointing out the bonus coverage.
Jitesh Jhawar (Verified user) –
Very good product in the given prices. Good connectivity as well. And good customer support.
Services Tsim (Verified user) –
Thank you for your kind words.
ANANT NAGENDRA (Verified user) –
A must have item while traveling as you get the data 24 hrs at good speed. Earlier we were looking at free WiFi to get on to the net. I have used this TSIM Card earlier too. We explored the local places on our own and needed the GPS all the time – walking tours, shopping and locating places / eateries. Sometimes the diction of the local guides was difficult to understand and Lo ! we could get into google on the spot and learn more about the history etc., We could even decide to visit or skip places to see after a short search.
Very convenient for Indian travelers who need to be in touch with calls to India. We got clear voice calls. Only problem was to call the UK number, wait, use the India prefix +91 and then dial the India number. We had to memorise or note down the number before calling, Very little time is given to make the call after you get a nod from the UK number. We could not pick India number from our contact list. Worth the spend on it.
Services Tsim (Verified user) –
Thank you for your detailed and balanced review.
bumeshrai (Verified user) –
Excellent service support. I had initially a problem when I tried to use the card. But the support staff helped me to get over the problem quickly. What I particularly, liked was the support through WhatsApp.
Services Tsim (Verified user) –
Thank you for your kind words.
SASI KUMAR NARAYANAN (Verified user) –
I have taken 30 days 2GB and 120 minutes plan. It was working absolutely fine. In Rome, I was facing some network issues. I contacted customer care through chat and they had sent the update in whatsapp. The issue was solved in some minutes. I strongly recommend this service to all. I am satisfied deeply.
Services Tsim (Verified user) –
Thank you for your kind words and for confirming where you used the SIM card.
dhirkummnnit (Verified user) –
Use the sim in France, Switzerland and Italy. There were no problems faced in France and Switzerland but in Rome, it would periodically switch off data and so had to turn on/off airplane mode frequently. This problem was faced only in Rome for 3 days but everywhere else the sim worked well. I would recommend the sim to friends travelling to europe as the best and cheapest option.
Services Tsim (Verified user) –
Thank you for your balanced review and for specifying where you used the SIM card. We are sorry connectivity in Rome was not as per expectations.
Arup Beria –
I have used this sim in Germany for 5 days. Out of 5 1 day i faced signal problem but automatically solved.
otherwise all ok.
Services Tsim (Verified user) –
Thank you for your balanced review.
B M (Verified user) –
Excellent connectivity in multiple cities and countries across Europe. Huge surplus of calling minutes and data – consumed less than 1.25 GB with google maps turned on continuously for 2 weeks for both car journeys and local intra city transport, browsing and whatsapp. 2 stage calling to India is very easy. Local (within europe) calls very convenient. Totally recommended.
Services Tsim (Verified user) –
Thank you for your kind and detailed review.
Sriram Rajagopal (Verified user) –
I used it in Switzerland for 8 days. Used only 200 MB of data – was extremely useful to plan trips /find trains on the go with the SBB app. Calling to India is 2 stage and had good clarity from major cities such as Interlaken and Lucerne. It was a bit poor from some of the other cities but I had no issues with data in such places. Using whatsapp on data worked fine in one such place (I tried this the last day – wish I had done so earlier). Overall, a value for money.
Tips: Insert the SIM card only after reaching Europe. Dial 444 to know the balance if it is a Three SIM. (I think it was mentioned as 333 in this website, I searched Three’s website and got the correct number)
Services Tsim (Verified user) –
Thank you for your detailed review and for confirming the areas in which it worked.
Pramit (Verified user) –
Good service by Tsim to deliver and activate the sim on time. I used this sim in Greece, France, Switzerland. I didn’t faced any problem with the sim. Network was good overall, and it was easy to switch network when needed. Cutting one star for calling, since international calling required to enter number later, which was a hassle at times.
Services Tsim (Verified user) –
Thank you for your kind review and for confirming the countries in which it worked. It is true the Economy version of this SIM card requires 2 stage dialing to India which is less convenient.
Ashok Upreti (Verified user) –
TSIM’s unlimited Europe SIM Card gave me excellent connectivity during my visit to UK & Iceland. Got good coverage even in the remote locations in Iceland.
Services Tsim (Verified user) –
Thank you for your kind review and for specifying the countries in which it worked.
Rahul Kumar (Verified user) –
We just completed our two country Europe trip. Thanks to TSIM, it really makes our journey without any network issues.
A best choice for any one while travelling to European countries.
Services Tsim (Verified user) –
Thank you for your kind words.
Gaurav Nevatia (Verified user) –
Recently used the Unlimited Europe SIM Card – 2GB (EU Only – Economy)
Worked very well
Will certainly use in future too
Services Tsim (Verified user) –
Thank you for your kind review.
Vinit (Verified user) –
when I wanted to get TSIM Sim Card for my 20 days Europe trip, honestly i was in a deliema. Because it was first time that I have heard of TSIM as a brand.
But following is my experience.
– Travelled to 3 countries in my trip in Europe, Sim worked perfectly in all regions.
– 4G network speed meets all your expectations.
– WhatsApp customer support gives prompt and meaningful replies. (Real boon!!)
– 2 stage dialling is tedious but works fine. (saved some money :))
– All calls to India via 2 stage dialling were successful but had a 2 second delay.
– 12 GB of data for 20 days was way satisfying.
– As an Indian travelling abroad, I had a pleasant experience with TSIM
— Much Recommended–
Services Tsim (Verified user) –
Much gratitude for your detailed and kind review!
Mrugesh Kotia (Verified user) –
Was able to use it in both france and Austria
However it was not functioning immediately on landing in Paris. The sim got activated only a free 4 hours of landing.
It will be be better to put the date of activation a couple of days earlier than your travel dates.
Services Tsim (Verified user) –
We are sorry the SIM card took so long to start functioning. It is true the economy version of this SIM card takes a while to activate after landing, but it does not take 4 hours usually. Thank you for your balanced review.
Dr Punwani (Verified user) –
Very good network coverage and easy calling to home country too!
Services Tsim (Verified user) –
Thank you for your kind review.
Zoheb (Verified user) –
Worked like a charm. I used it in multiple countries starting from Czech Republic, Austria, Hungary, Slovenia, Italy, France and Spain. Only registering for the first time in Prague took slightly longer time. But then it works pretty well everywhere. Able to make video calls to friends and family back home without any issues. Only drawback is that you don’t get to know how much data and minutes are remaining.
Services Tsim (Verified user) –
Thank you for your kind review and for confirming the countries in which it worked.
ronojacob (Verified user) –
Used for short trip to UK and Ireland. Good coverage in most areas
Services Tsim (Verified user) –
Thank you for your kind review and for confirming the countries in which it worked.
Harshad (Verified user) –
Was very good experience with Tsim in Europe from London to Italy. From delivery to performance. It works nicely for call as well as data. Only problem faced was a free gift i.e. universal adapter. It was faulty and could not used.
Services Tsim (Verified user) –
Thank you for your kind review and for specifying where the SIM card worked. We are sorry the adapter did not meet your expectations.
Tejaswi (Verified user) –
I STRONGLY recommend:
1) keep the customer care number, mobile number of new sim, your order ID on hand
2) read the directions for india 2-stage dialling (or buy the non-economy version!)
With those precautions in mind, the SIM works well. Customer service is very responsive and helpful. Took a couple tries as I found directions confusing, but India dialling also works well, good quality.
I recommend ordering a converter im case the bonus gift one they provide gets a bit loose.
Happy traveling to you!
Services TSIM (Verified user) –
Thank you for your kind words and tips for our travelers.
Ratna Mukherjee (Verified user) –
Really happy with the connectivity and other facilities.
Services TSIM (Verified user) –
Thank you for your kind words.
Anil batra (Verified user) –
VALUE FOR MONEY CARD. I must have shopped around with 7 vendors providing Europe SIM cards. I was 100% satisfied with the SIM. Worked very well. Earlier I was a Matrix customer. Now I am permanent satisfied client of Tsim. I will highly recommend everyone . Good price, great customer support.
Services Tsim (Verified user) –
Thank you for your kind words and recommendation.
Viren –
Its Value for Money.
Working Fine on All the Phone Calls. Calls to India on 2Stage Dialling were Also Clear , though Connecting time was bit longer. Data too was good. Overall No Complaint.
Must go for it.
Services Tsim (Verified user) –
Thank you for your kind words and reccomendation.
Sharad Lohia (Verified user) –
Worked Very Well. Very Happy with the SIM Cards. Had 2 SIM Cards and they worked very well all over London, Europe (including ICELAND). Easy to start using too. Just wish they had a recharge option.
Services Tsim (Verified user) –
Thank you for your kind review and for specifying the places at which the SIM card worked. We are working on a recharge option which should be available shortly.
Kirit (Verified user) –
Used this sim various countries in western europe. Worked smoothly in all places accept for Normandy, France where 4g connection was rare. But overall it’s good and worth the money.
Services Tsim (Verified user) –
Thank you for your kind words and balanced review.
Rachit chawla (Verified user) –
I have used in France, South France & Amsterdam and it worked. No issue at all. Easy to use, just insert the sim and you will automatically get the Network signals. it was my Second experience and i was totally satisfied.
Services Tsim (Verified user) –
Thank you for your kind review and for specifying the countries in which it worked.
Smriti (Verified user) –
Sim didn’t work in Paris, Belgium and Netherlands. Despite highlighting the issue to customer care, no resolution provided. Led to a lot of inconvenience and problems
Services Tsim (Verified user) –
We suspect the wrong SIM card was used in the phone. We are glad the SIM card worked for the remainder of the trip and we are sorry for the inconvenience. Thank you for your review.
Adithya Reddy (Verified user) –
This is the best sim for making calls in Europe. Within Europe it is completely free and to India it is a two stage process and is totally free unlimitedd calls. Excellent sim. Data for 2gb was sufficient for 20 days for me. Over all the best sim for Europe.
Services Tsim (Verified user) –
Thank you for your kind review.
Adithya (Verified user) –
Worked very well in Hungary, Czech, Austria, Swiss and Italy. Not many issue.
Services Tsim (Verified user) –
Thank you for your kind reply and for detailing the countries in which it worked.
sudhansu mohan satpathy (Verified user) –
The SIM was promptly activated on the specified date. It worked perfectly fine and I could make local and calls to India without any trouble and could use the Mobile data seamlessly. The only issue that I faced was, I wasn’t able to call a particular Matrix number which even the customer service couldn’t resolve. Overall I am quite satisfied with the SIM and the service.
Services Tsim (Verified user) –
Thank you for your kind words. Some high cost number ranges are not covered by this SIM card, which is why you were unable to connect to some numbers.
Miki (Verified user) –
I bought thei sim for Europe and the net work is good .i can easily use internet at almost all places,no big issue.
But the worst part is 2000 mins calling to India.which is never possible.they are making fool of us India calling is not possible on normal phone ,yes what’s app calling is possible.
Services Tsim (Verified user) –
2 stage dialing to India for the Economy SIM Card is less convenient but is used by many of our customers. We are sorry it did not work for you but are happy you could make calls to India using WhatsApp. For those whom India calling is very important, we have the non Economy version of the SIM card that features direct dialing to India. Thank you for taking the time to review the card and for your balanced review.
Parveena (Verified user) –
I took the sim for my 10 day trip to France. Connecting to the network was effortless and the sim worked perfectly throughout.
Services Tsim (Verified user) –
Thank you for your kind review and for confirming where the SIM card worked.
Sandeep Singh –
The sim was delivered before time (withing 3 days in Delhi). Worked seamlessly for me, never felt the need to call customer care. 2gb of date was enough for 12 days trip.
Services Tsim (Verified user) –
Thank you for your kind words.