- Standard+micro and nano size SIM card available to fit all phones.
- We require a copy of your passport and visa. Link to upload the same will be sent after you order the SIM
Using the SIM Card
Using the SIM Card for the first time
- Power off your phone
- Insert your new SIM card
- Power on your phone
- Ensure that roaming is turned on your phone.
- Your phone should connect on a GSM/WCDMA/LTE network.
Please also note, using this SIM card to surf Internet or make calls outside covered countries will significantly reduce the data and voice usage capacity, or even cause the SIM card to stop functioning.
Receiving calls
People anywhere in the world can dial your UK or French number directly to reach you, for example, +44774132 12345 or +33674132 12345. The local number is especially useful for booking cabs, hotels and restaurant reservations.
Making local calls
For the purposes of this card, local calls include calls to any country mentioned under “Coverage”, from any country mentioned under “Coverage”. To make such calls use the full international format. E.g. to call a UK landline number from any country use (for example) +44 207 222 1234.
What is an eSIM?
eSIM stands for “embedded” SIM which is installed in your phone by scanning a QR code or tapping a notification. If an activation date is required the QR code / Notification is sent after activation, else 24hours after completing your documentation.
eSIM Advantages
- Easy to use: Set up your plan by scanning a simple QR code or tapping a notification.
- Save on Shipping cost: No physical delivery requirement
- Save on time: In a rush to travel? We will send eSIM QR Code via email. Scan it as per instructions and It will be ready to use upon arrival.
- Keep your original SIM: The eSIM is in addition to your original SIM which will work as usual if you need it.
eSIM Disadvantages
- Unfamiliar: Since it is a new technology expect to be learning a bit.
- eSIM Compatible Phones: eSIM will only work in eSIM compatible phones. As a general rule, iPhone 11 and Android model 2021 and higher models are compatible with eSIM.
- Single Use Only: Most eSIM codes can be used only once. Please do not delete the eSIM created on your phone, since it cannot be recreated on your phone or any other phone. However you can de-activate the eSIM when not needed from your settings.
- Transfer of eSIM: Transfering an eSIM from one phone to another is usually not possible. However some eSIMs can be transferred from one iPhone to another.
Activating eSIM on your Device using a QR Code
Most eSIMs are installed using a QR code. The QR code is sent to you by eMail. You need an Internet connection to install an eSIM
iPhone XR, XS and newer
- Go to Settings, then Cellular.
- Select Add a plan, and the Camera app will open.
- Point your camera at the QR activation code until you see a message that says Installing cellular plan.
2021 Android and newer
- Go to Settings > Connections > SIM card manager
- Tap Add mobile plan
- Tap Add using QR code
- Scan the QR activation code
Activating eSIM on your Device using an Operator Notification
T-mobile, AT&T and some other operators make it even simpler to install eSIMs. They send a notification directly to your phone. Just tap on the notification and follow the instructions as in images below. The notification is sent to the phone you intend to use on your trip for which you have given us the EID and IMEI number by dialing *#06#. Click here to know why IMEI and EID numbers are needed.
Helpdesk
TSIM’s customer service agents can be reached via:
Email: services@tsim.in
Chat: https://www.tsim.in
Phone: +91 22 24216344 / +1 646 918 1335 / +44 203 773 2460.
Biprasish Ray –
The Sim worked well while in Europe. The data was sufficient and the speed very pretty good during the entire travel period. I would definitely recommend this sim to everyone travelling abroad.
Services Tsim –
Thank you for your kind words.
Shailen Kumar Dalbehera (Verified user) –
The sim worked in all European countries as expected. I took the economy one and it normally gives 3G data speed in most places as reviewed by others as well. However, speed was enough for regular use and for whatsapp calls even. It was patchy as expected when crossing countries on road. Overall, this is a great travel sim to use.
Services Tsim –
Thank you for your kind words and detailed review.
George T Shimin (Verified user) –
Good experience with MiA2. We used the sim in Frankfurt, Berlin, Munich, Prague, Zurich, Venice, Florence ,and Rome. Had data problem in Florence.
Services Tsim –
Thank you for your review and for confirming the areas in which you used the card. We apologise for the trouble in Florence.
Prakhar Kumar (Verified user) –
I bought the EU-only 15-days Economy SIM. It started working from the moment I landed in Paris. It worked just fine in other cities too: Stuttgart, Munich, Budapest, Berlin, Amsterdam. I got 12 GB of 3G data, and I consumed only about 6 GB of it in 13 days .
Sometimes inside of some stores and malls in Stuttgart, despite the 100% signal strength and the available 3G+/H+, the internet wasn’t working.
Probably, the partner network in Stuttgart needs to do some work. (I don’t remember if it was O2 – DE or some other).
P.S.- The economy SIM works only on 3G+/H+, it does not go on to 4G/LTE.
But 3G+ was good enough for WhatsApp calls and Google Maps and also, occasional Instagram (uploads did take a little while though).
Advice for TSIM: If possible, you should come up with a cheaper plan offering about 5 GB of data in the EU-economy SIM as most people will not even need 12 GB.
About the travel adapter: it worked flawlessly. Just that it was loose for the power sockets in ICE trains and kept falling out due to the not-centered location and absence of locking mechanism for EU pins.
Services Tsim –
Thank you for your detailed feedback and for confirming the cities in which it worked.
1. It is true that the economy SIM card gives just 3G speed in many cities.
2. Your suggestion for a cheaper plan with 5GB Data has been forwarded to the purchases manager. Thank you.
3. The travel adaptor is a bit heavy due to the multiple pins it has. Lighter adaptors do not meet quality & price standards, however we are on the lookout for the same.
Rohan (Verified user) –
The card was for 125 mins in Hungary and unlimited in Germany. Although I did not face any issues with range or internet speed, I did not get the promised talk time in Hungary. It was barely 50 mins and I have all the call recordings to prove it. When you try to call the helpline for balance, there is no answer. This was something unexpected and since I had to make calls, I ultimately wound up activating my international roaming pack from my home network provider(which I did not want to in the first place and my prime reason to take a T sim) from whom I received as promised. I would definitely not use T sim again and wouldn’t recommend it to anyone either.
Services Tsim –
Your SIM card ran into an error condition due to which it was unable to provide you the complete talk time. We are making changes to ensure this does not repeat. We will be in touch with you for a refund. Thank you for taking the time to share your experience with us and we apologise for the inconvenience. This is a rare error and we request you to allow us another chance in your future travel.
karan rai (Verified user) –
Horrible after support. They couldn’t fix it and kept postponing the resolution. Especially when your stuck abroad and feel so helpless without a phone. Please improve your support.
Services Tsim –
We have initiated a refund for your purchase and are investigating why this happened. We apologise for the inconvenience.
shubham.goel (Verified user) –
Good Service . GOT affordable and flexible packand also uninterrupted coverage throughout my europe trip . Happy for your service .
Services Tsim –
Thank you for your kind words.
Atul Thakker (Verified user) –
Giving 2 stars just because it worked in Brussels and Frankfurt, that also at 3G.
IT DOESN’T WORK IN ICELAND. No 3G, No 4G in Iceland. It just shows signal. But you can’t even send WhatsApp message. Forget about anything else. Luckily I had WiFi router in my rental car, which worked excellent across Iceland.
So, if you are going to Iceland, please stat away from this SIM card.
My bad luck that I bought 2 SIM cards from TSIM. And both didn’t work in Iceland.
Services Tsim –
We apologise for the trouble you had in Iceland. A number of our customers have used this SIM card successfully in Iceland. We are investigating the specifics of your case along with the network operator to see why it did not work in your case.
Akash Ashok (Verified user) –
Good Service . GOT affordable and flexible packand also uninterrupted coverage throughout my europe trip . Happy for your service .
Services Tsim –
Thank you for your kind words.
Gautam Palthady (Verified user) –
good. no issues faced while traveling in europe & uk
Services Tsim –
Thank you for your review.
Ratan Potluri (Verified user) –
Worked wonderfully well in all the countries I have traveled in Europe. Only negative is the indirect calling, but that is a small issue..
Services Tsim –
Thank you for your kind words. The indirect calling for India is no doubt a negative in the economy card.
Ashish K. Lohar (Verified user) –
The sim was working perfectly fine when I reached to Spain. I had a good experience with the calling and internet. The internet was working good and the speed was also fast for first 150MB (that is more than enough if you are using it only to find directions). If you are using the android phone, then make sure you turn on the ‘connect to data while roaming’ feature, otherwise it will not work. When you insert the SIM in the mobile, it shows ‘Ultra roaming’ on network bar. The only thing I didn’t like is that there is no full description of the sim. It was not written anywhere that there will be reduction of two minutes for one minute if we call local numbers. And SMS will also be reduced as minutes. They called me after I purchased the SIM and then they told me about this. But for international calling it was excellent. The voice was clear. Anyway, it was an outstanding experience with TSIM.
Services Tsim –
Thank you for your detailed and balanced review.
Dr.Prabodh Garg (Verified user) –
The Worst service ever.
travelled to paris with unlimited speed..worked fine the first day..
and the network suddenly got barred or blocked from the next day..
inspite of repeated calls msgs mails all to no avail ..
on threatening them with a legal suit i was promised a refund..again which i have not received as yet..been more than 20 days..
please do not buy any of thei products as their cheats and you will land in a foreign country being helpless.
Services Tsim –
We are sorry our product did not work out for you. Some combinations of network, phone and location do not work as designed, and there was too little time to correspond with the operator. Your refund had been processed by the time you had written this review. Thank you for taking the time to bring your experience to our website.
Himanshu Agrawal (Verified user) –
The SIM card had some issue that it did not receive calls from Indian number. However, I could make calls to both Indian and International numbers and also receive calls from international numbers.
Services Tsim –
We have checked your call logs, there is only one call attempt delivered to our network from India. We are unable to comment on why the calls did not reach our network. Please note calls can be received on both the temporary local number as well as the UK number sent to you with the SIM. We apologise for the inconvenience.
Gitanjali (Verified user) –
Excellent service in Paris… In Stockholm, internet connectivity disappeared now and then… But on the whole, good service.
Services Tsim –
Thank you for your kind words and balanced review.
psamariya (Verified user) –
We took a 30 days EU plan for a trip to Scandinavia (Iceland).
Best thing is, just insert the SIM just after landed over there and it gonna activated and started working. I have used mobile data when we went for a trip where no WIFI is available and it works nicely.
Boring part is, to call india, we need to dial fixed number first, after automated response, we need to type whole bumber with country code (copy-paste does not works in dialer) and wait for few seconds to connect to it; but after connects, it works smoothly!
Over all, It is a worth to have TSIM.
Services Tsim –
It is true that the Economy card has an inconvenient method of calling India. If calling India is an important requirement we recommend the non-Economy version of the SIM card. Thank you for your kind words and balanced review.
Suchit (Verified user) –
We took a 30 days EU plan for a trip to Scandinavia (Denmark, Norway and Sweden) The 3,000 minutes local calling was as good as unlimited and we didn’t use even half the 12 GB allotted. But the best part was how easy it was. Just landed, inserted SIM in the One Plus 6 phone and it started without any issues and worked throughout the trip even when crossing all the countries. We didn’t get a local number but a UK number but for us incoming was more on WhatsApp and not a GSM phone call as such. The 4G was nearly everywhere except a cruise and some remote locations where it fell back to 3G or Edge but 95% of the trip it was on 4G. Overall we were very happy and had no issues at all and would be happy to recommend this to others.
Services Tsim –
Thank you for your kind words and detailed review.
SAYANJEET MITRA (Verified user) –
This was my second Europe trip and the best one.
TSIM data service was extremely useful.I used it extensively for accessing Google maps and calling India..
Loved it.
Would surely use T-SIM for my next trip
Services Tsim (Verified user) –
Thank you for your kind words and continued support.
Sakthivel Shanmugam (Verified user) –
Had issues with activation. So had some problems in germany. But Tsim solved the issue in the evening.
But the sim was excellent and got service even in switzerland. The data quality was good but the call was delayed by 3 seconds. If your visiting multiple counties, then this sim is the best choice available in the market.
Services Tsim –
Thank you for your review and understanding. We regret the issue you faced with activation.
sajay (Verified user) –
What makes TSIM team excellent is their prompt action and courtesy to take responsibilities. We were in a hurry for Europe and was in need of mobile data for Macedonia and Montenegro.
thanks
Services Tsim –
Thank you for the kind words for our team.
sameersavla (Verified user) –
Card worked really well for most of the trip. We visited 8 countries and it worked in all of them except for Bosnia, which is not on the list. I would request them to add this to the list as well since neighboring countries like Montenegro and Serbia are covered. The only issue I had was when I was in Dubrovnik in Croatia. Mobile data was either not working or was extremely slow. I also did not receive any local numbers during my entire trip. Not sure if anything special needs to be done to get the local numbers, but we didn’t really need it, so it was fine.
Services Tsim –
Thank you for your kind words and for detailing the countries in which it worked. The EU only economy card does not get allocated local numbers.
Yazdi Buhariwalla –
I am been using TSIM for the last 3 years and it’s very convienent and conectivity too is good. I did face some problems but the customer service team of ARCHANA & ALISHA is worth Thanking as they are very prompt & helpful at any given time.
It’s been little expensive but it’s worth value for money as I am using Lifetime Refundable Europe SIM card.
Good Luck and keep it up !
Services Tsim –
Thank you for the kind words for our staff and for your continued support.
Veda Hari –
The Europe SIM Card worked quite well for our stay in Germany and Hungary. It worked well to call within and to India. Nevertheless had a seamless experience using the SIM. Though we did not necessarily need a local number, I was not sure how to get one., would be helpful if your team puts the instructions on the website. Registering on three.co.uk to view balance and usage was really helpful. Again request you team to update the same for a logged-in user account or otherwise. These updates will be customer friendly. Thank you
Services Tsim –
Thank you for your kind words and for detailing the countries in which it worked. Thanks also for the suggestions. The EU only economy card does not get allocated local numbers.
Ramanathan (Verified user) –
The Europe SIM card worked quite well, both in Spain and Portugal. For the data, do note that `Data roaming’ option needs to be switched on. The given UK number worked (for incoming from India), though local numbers came on entry at different countries, I am not sure whether they worked. Nevertheless, I was able to call India as well as the local telephone numbers using the SIM. As data worked quite well, connecting via data was not an issue.
Services Tsim –
Thank you for your kind words and detailed review.
Prajna shriyan (Verified user) –
I had bought 2 sims it for 14 days for paris and switzerland,the data worked well after we called your customer care and they rectified it.But i couldnt receive or call any india numbers ( as others from the group had activated international calling on Indian numbers)The only calls i could place were to the other tsim number.
Services Tsim –
We are sorry the calling did not work for you. When we called you the call connected immediately, hence the helpdesk took no further action. We will be in touch with you for further action and thank you for your balanced review.
Vinay Khadilkar (Verified user) –
I used the card for 2 weeks in Central Europe. It worked very well for local as well as India calls. Data connectivity was also very good. No complaints at all.
Services Tsim –
Thank you for your kind words and review.
Sanjay Ketkar (Verified user) –
The TSIM service was the best we could have asked for. Not only were we able to get registered easily in different countries and place calls but we even received regular updates from TSIM about our current number and pending minutes of talktime.
Services Tsim –
Thank you for your kind words and review.
Nandan Shah (Verified user) –
Super fast internet, always full 4G data, great network coverage and timely sms updates of rates for countries not covered in package.
Easy calling app and direct calling and ample of data n minutes.
No Hassel setup and use.
Services Tsim –
Thank you for your detailed review and kind words.
Govind n Agarwal (Verified user) –
I used this sim for my Europe trip . The unlimited one month Europe sim is really very good . Lots of data .lots of call . It stayed connected all the time . 5star for this
Services Tsim –
Thank you for your kind words.
Interics Design (Verified user) –
The sim card worked very well for the data but it was not possible to make / receive any voice calls and text messages. Very useful as a data sim card!
Services Tsim –
We are looking into the specifics of your case to see why you were unable to make calls. Thank you for bringing this to our notice.
Poruse (Verified user) –
It’s a good card. In all aspects the functionality was good. No problems except one. Calling India. The roundabout way which is configured for calling India is not helping at all. Otherwise this card is good for Europe. Satisfied.
Services Tsim –
It is true the Economy Europe Card is not convenient to call India. However, it does give the best data experience and works well for calling locally. If calling India is the more important feature, we recommend the non-economy versions of this card. Thank your for your review.
Harssh shah (Verified user) –
Worked well through Croatia , Italy , Slovenia , Germany and. Chezh republic
In Slovenia we could call using whatsapp and also local numbers in Slovenia but not elsewhere
Data was mostly 3G and 2g
Overall satisfied
Services Tsim –
Thank you for your kind words and review
Danny Raj M (Verified user) –
I used TSIM for my trip to Italy (used it in cities: Milan and then Trieste). There was a good reception and the internet also worked well. There was no problem making local or international calls using the SIM.
Services Tsim –
Thanks for your review with details of the locations used in.
Umesh Pherwani (Verified user) –
I used the unlimited europe sim option for 15 days. I am extremely satisfied with the service. My trip started in London, on to paris belgium, amsterdam, germany, austria and italy. The phone and data worked seamlessly. If a small glitch did come with the data it was immediately rectified by the service centre. Moin was available on call throughout offering his support. Very happy and will definitely be using their services again for my future trips.
Services Tsim –
Thanks for your review with details of the locations used in.
Sudheendran (Verified user) –
The sim was activated only after one day, after an email complaint was made, though the dates of activation was mentioned by me while purchasing. The web calling app was useless as it would work only if internet is on. As a result, every call had to be made through the UK access center which made calling a cumbersome affair. Connecivity was fair but audio quality needs improvement.
Services Tsim –
Thank you for your review. We regret the inconvenience caused due to the non activation of the SIM.
The TSIM Web Calling App, as the name suggests, does require internet connectivity to function. Nevertheless, we do have SIMs which allow you to make direct calls. Please visit the page https://www.tsim.in/product/unlimited-europe-sim-card/ & check the options
Geethika Agastya (Verified user) –
Data worked fine. Initially the service was not activated until we contacted someone using free wifi from the airport. Took them a day to figure that out.
Outgoing calls to India were unsuccessful. The two number dialing process is tedious and didn’t work.
The travel adapter provided is bad. It’s loose and does not fit into the plug points
I will not use this service again. I had better service with another company.
Services Tsim –
We apologise for the confusion regarding your SIM activation. It is true the 2 stage dialing for India in the economy card is less convenient and takes getting used to. But once a customer gets the hang of it, we find that usage of the feature is very high. Also, where possible we recommend WhatsApp calling to India. We are sorry we did not meet your expectations in this trip.