Description
- Standard+micro and nano size SIM card available to fit all phones.
- We require a copy of your passport and visa. Link to upload the same will be sent after you order the SIM
Using the SIM Card
Using the SIM Card for the first time
- Power off your phone
- Insert your new SIM card
- Power on your phone
- Ensure that roaming is turned on your phone.
- Your phone should connect on a GSM/WCDMA/LTE network.
Please also note, using this SIM card to surf Internet or make calls outside covered countries will significantly reduce the data and voice usage capacity, or even cause the SIM card to stop functioning.
Receiving calls
People anywhere in the world can dial your UK or French number directly to reach you, for example, +44774132 12345 or +33674132 12345. The local number is especially useful for booking cabs, hotels and restaurant reservations.
Making local calls
For the purposes of this card, local calls include calls to any country mentioned under “Coverage”, from any country mentioned under “Coverage”. To make such calls use the full international format. E.g. to call a UK landline number from any country use (for example) +44 207 222 1234.
What is an eSIM?
eSIM stands for “embedded” SIM which is installed in your phone by scanning a QR code or tapping a notification. If an activation date is required the QR code / Notification is sent after activation, else 24hours after completing your documentation.
eSIM Advantages
- Easy to use: Set up your plan by scanning a simple QR code or tapping a notification.
- Save on Shipping cost: No physical delivery requirement
- Save on time: In a rush to travel? We will send eSIM QR Code via email. Scan it as per instructions and It will be ready to use upon arrival.
- Keep your original SIM: The eSIM is in addition to your original SIM which will work as usual if you need it.
eSIM Disadvantages
- Unfamiliar: Since it is a new technology expect to be learning a bit.
- eSIM Compatible Phones: eSIM will only work in eSIM compatible phones. As a general rule, iPhone 11 and Android model 2021 and higher models are compatible with eSIM.
- Single Use Only: Most eSIM codes can be used only once. Please do not delete the eSIM created on your phone, since it cannot be recreated on your phone or any other phone. However you can de-activate the eSIM when not needed from your settings.
- Transfer of eSIM: To transfer an eSIM from one phone to another you must visit the store of the Operator concerned. However some USA eSIMs can be transferred from one iPhone to another.
Activating eSIM on your Device using a QR Code
Most eSIMs are installed using a QR code. The QR code is sent to you by eMail. You need an Internet connection to install an eSIM
iPhone XR, XS and newer
- Go to Settings, then Cellular.
- Select Add a plan, and the Camera app will open.
- Point your camera at the QR activation code until you see a message that says Installing cellular plan.
2021 Android and newer
- Go to Settings > Connections > SIM card manager
- Tap Add mobile plan
- Tap Add using QR code
- Scan the QR activation code
Activating eSIM on your Device using an Operator Notification
T-mobile, AT&T and some other operators make it even simpler to install eSIMs. They send a notification directly to your phone. Just tap on the notification and follow the instructions as in images below. The notification is sent to the phone you intend to use on your trip for which you have given us the EID and IMEI number by dialing *#06#.
Helpdesk
TSIM’s customer service agents can be reached via:
Email: services@tsim.in
Chat: https://www.tsim.in
Phone: +91 22 24216344 / +1 646 918 1335 / +44 203 773 2460.
Ishan Gupta (verified owner) –
Worked excellently without any problem.
Services Tsim (verified owner) –
Thank you for your kind review.
Dr. Saroj Kumar Adhikari (verified owner) –
Must recommend to the Travellers going to Europe to use this SIM. It was very smooth to order the SIM online; activation process was also easy. However, TSIM may consider an easy to handle app where at the time of order, uploading of passport and visa details can be done at once. I bought two SIMs with one wrongly ordered eSIM which was promptly cancelled by the Customer Care Team over phone, though I am yet to receive the refund. Have raised this matter with them. Both data and voice services were excellent across the cities of Paris, Rome and Milan and during our train journey from Rome to Milan. Overall, we had happy experiences.
Services Tsim (verified owner) –
Thank you for your kind review. Refund for your wrongly ordered eSIM has been processed and should be in your account soon. Hoping you will be able to use an eSIM for your next trip!
Dr. Saroj Kr Adhikari (verified owner) –
Congratulations to TSIM Team for providing us seamless services across Paris and Italy during our recent visits. Be at the underground metro or on the top of Eiffel Tower in Paris or over Lake Como in Milan we received very good quality network using the unlimited European SIM.
Services Tsim (verified owner) –
Thank you for your kind words and for specifying where you used it.
Raghav Chopra (verified owner) –
Worked perfectly across different countries. Easy to install and use. Very cost effective
Services Tsim (verified owner) –
Thank you for your kind review.
Amit Sengar (verified owner) –
I should not have even given 1 star, but only due to the fact I was able to use the services for 4 days , I have give a single star.
I subscribed to 30 GB data plan for 14 days. The services worked for 3 days smoothly in France but on 4th day the outgoing calls were barred without any message. On same day , A call came in evening , where the person on other side was speaking in French , I couldnot understand what he was trying to convey and just after the completion of call ,my SIM lost the network connection. Basically SIM deregistered itself from the network. Later I tried to contact TSIM thru email,WA,phone etc but they were not able to resolve the issue.Moreover TSIM couldnot even offer other alternative like e-SIM to me.
I had to activate international roaming on my INDIAN SIM which costed heftly for remaining 10 days. I request TSIM to kindly refund my money for the default services and compensate me for the cost incurred due to international roaming activation/usage on my INDIAN SIM.
I would not recommend TSIM/this plan to any one.
Services Tsim (verified owner) –
We have been in touch with the Operator over this issue and have received an inconclusive reply. We are proceeding with a refund and also a voucher to partially compensate you for your inconvenience. Thank you for taking the time to record your experience.
Ayush Jain (verified owner) –
Had no issues, sim was delivered on time. Free universal adapter was added bonus. Will recommend.
Services Tsim (verified owner) –
Thank you for your kind words and recommendation.
Mainak Chakraborty (verified owner) –
Used the sim in Zurich, Switzerland. Excellent Sim.
Services Tsim (verified owner) –
Thank you for your kind review and for specifying where you used it.
Sanjeev –
Very convenient to install / use.
Worked perfectly in all regions. Very cost effective !
Services Tsim (verified owner) –
Thank you for your kind review.
Shrenik (verified owner) –
Worked well on the trip. Connection was good all over Europe.
Services Tsim (verified owner) –
Thank you for your kind review.
Satish Bhadri (verified owner) –
Great product, easy to make operational instantly. Value for money. It is backed by excellent service by their team.
Services Tsim (verified owner) –
Thank you for your kind words.
Dilip D’Souza (verified owner) –
Once again, the combined US/UK card worked splendidly for us. From the moment we touched down in San Francisco, all over the Bay Area using Google Maps, on to London and plenty of wandering there. Never a problem. I was so satisfied that I recommended TSIM to a friend who just returned from a month in the UK, and to my brother and his wife who are still roaming the USA. More satisfaction, in both cases!
I have two upcoming trips out of India – I will certainly order TSIM cards for those. Thanks.
Services Tsim (verified owner) –
Thank you for your kind review and recommendation.
Kumar Naman (verified owner) –
Service was awesome, highly recommended.
Services Tsim (verified owner) –
Thank you for your kind words and recommendations.
Aarti Parmar (verified owner) –
Nice network and connectivity
Services Tsim (verified owner) –
Thank you for your kind review.
Kumar Naman (verified owner) –
I purchased 28 Days – 10 GB Plan of TSim for my recent Europe trip in the month of June.
– The sim was delivered on time.
– The sim got activated as soon as I turned on my mobile after arriving at the airport in France.
– This sim network coverage in Europe was excellent which helped me connected all the time.
Services Tsim (verified owner) –
Thank you for your kind words.
Leela Krishnan (verified owner) –
Initially I had problems while activating the sim card. I called the help-desk and they resolved the issue quickly. Since then, the Sim worked well and I could use it in most of the countries in Europe and it was helpful and very useful.
Services Tsim (verified owner) –
Thank you for your kind review.
Vinay Shenoy (verified owner) –
I always use TSIM cards for international trips.
Used TSIM Unlimited Europe SIM Card second time . Prompt service and delivery.
Very good connectivity (calls and data) in all the places visited viz. UK, Scotland and Ireland.
Highly recommended.
Services Tsim (verified owner) –
Thank you for your kind words and continued support.
Sami Mohiuddin Ansari (verified owner) –
They have a very good connectivity in all of europe. We purchased 3 sims. 1 sim was working smoothly but the other 2 we faced slight problem related to internet connection while traveling from one country to another. It was resolved quickly after reaching out to the customer care. Very responsive and courteous. Highly recommended.
Services Tsim (verified owner) –
Thank you for your kind words.
Vijay Kumar (verified owner) –
Very nice sim and working in all europe and Switzerland also.
Services Tsim (verified owner) –
Thank you for your kind review and for specifying where it worked.
Abhishek Aditya (verified owner) –
I was travelling for Europe between 19 June to 4th July 2024. For the first time, I have not activated IR on my local airtel sim and used T Sim instead for my travel and I am glad that it has not disappointed throughout the journey.
Application process is simple. However, I still recommend to have the option to upload passport, visa or tickets right at the time of applying for the sim. The present process require a follow – up on email which unnecessarily delay the delivery of the sim card.
During the journey, the connectivity of internet as well as voice call, both were exceptional. At least I haven’t found any issue of manually changing the network or restarting the device. Once landed to Europe, it has started to function and worked well until I left Rome as the last destination.
Compare to other providers, it is budget friendly and can be trusted for your upcoming travel.
Out of different options, I opted for complimentary travel adapter, which has been working fine without any issue.
Services Tsim (verified owner) –
Thank you for your detailed review and suggestion. We will certainly try to add this option in our next website and App update.
Iqbal Kaur (verified owner) –
Worked seamlessly once we landed in Europe. We just had to switch off and switch on the phone once. Good speed too. 5G data in most countries. Definitely recommend it to anyone travelling to Europe
Services Tsim (verified owner) –
Thank you for your kind review and recommendation.
Shailesh H Shah (verified owner) –
We used Tsim,when we traveled to scandinavia.From the moment go, it was hssle free connection.
We mainly needed Data connrectivity, which was nice in Norway.
Thanks
Services Tsim (verified owner) –
Thank you for your kind review and for specifying the country in which you used it.
Riya Ghosh (verified owner) –
Good product
Thank you
Services Tsim (verified owner) –
Thank you for your kind review.
Ankur Srivastava (verified owner) –
Flawless connectivity and amazing support experience with this plan during our 2 week visit to Netherlands, France, Switzerland and Germany.
Services Tsim (verified owner) –
Thank you for your kind review and for specifying the countries in which it worked.
Sanjay Verma (verified owner) –
Connection was Excellent, hassle free and value for money.
Services Tsim (verified owner) –
Thank you for your kind review.