Description
- Standard+micro and nano size SIM card available to fit all phones.
- We require a copy of your passport and visa. Link to upload the same will be sent after you order the SIM
Using the SIM Card
Using the SIM Card for the first time
- Power off your phone
- Insert your new SIM card
- Power on your phone
- Ensure that roaming is turned on your phone.
- Your phone should connect on a GSM/WCDMA/LTE network.
Please also note, using this SIM card to surf Internet or make calls outside covered countries will significantly reduce the data and voice usage capacity, or even cause the SIM card to stop functioning.
Receiving calls
People anywhere in the world can dial your UK or French number directly to reach you, for example, +44774132 12345 or +33674132 12345. The local number is especially useful for booking cabs, hotels and restaurant reservations.
Making local calls
For the purposes of this card, local calls include calls to any country mentioned under “Coverage”, from any country mentioned under “Coverage”. To make such calls use the full international format. E.g. to call a UK landline number from any country use (for example) +44 207 222 1234.
What is an eSIM?
eSIM stands for “embedded” SIM which is installed in your phone by scanning a QR code or tapping a notification. If an activation date is required the QR code / Notification is sent after activation, else 24hours after completing your documentation.
eSIM Advantages
- Easy to use: Set up your plan by scanning a simple QR code or tapping a notification.
- Save on Shipping cost: No physical delivery requirement
- Save on time: In a rush to travel? We will send eSIM QR Code via email. Scan it as per instructions and It will be ready to use upon arrival.
- Keep your original SIM: The eSIM is in addition to your original SIM which will work as usual if you need it.
eSIM Disadvantages
- Unfamiliar: Since it is a new technology expect to be learning a bit.
- eSIM Compatible Phones: eSIM will only work in eSIM compatible phones. As a general rule, iPhone 11 and Android model 2021 and higher models are compatible with eSIM.
- Single Use Only: Most eSIM codes can be used only once. Please do not delete the eSIM created on your phone, since it cannot be recreated on your phone or any other phone. However you can de-activate the eSIM when not needed from your settings.
- Transfer of eSIM: To transfer an eSIM from one phone to another you must visit the store of the Operator concerned. However some USA eSIMs can be transferred from one iPhone to another.
Activating eSIM on your Device using a QR Code
Most eSIMs are installed using a QR code. The QR code is sent to you by eMail. You need an Internet connection to install an eSIM
iPhone XR, XS and newer
- Go to Settings, then Cellular.
- Select Add a plan, and the Camera app will open.
- Point your camera at the QR activation code until you see a message that says Installing cellular plan.
2021 Android and newer
- Go to Settings > Connections > SIM card manager
- Tap Add mobile plan
- Tap Add using QR code
- Scan the QR activation code
Activating eSIM on your Device using an Operator Notification
T-mobile, AT&T and some other operators make it even simpler to install eSIMs. They send a notification directly to your phone. Just tap on the notification and follow the instructions as in images below. The notification is sent to the phone you intend to use on your trip for which you have given us the EID and IMEI number by dialing *#06#.
Helpdesk
TSIM’s customer service agents can be reached via:
Email: services@tsim.in
Chat: https://www.tsim.in
Phone: +91 22 24216344 / +1 646 918 1335 / +44 203 773 2460.
Sovini Banerjee (verified owner) –
It was smooth and fast throughout the entire time.
Services Tsim (verified owner) –
Thank you for your kind review.
Saket Pachisia (verified owner) –
Extremely good product and very reliable from day 1. Must use
Services Tsim (verified owner) –
Thank you for your kind review.
Sagar (verified owner) –
Worked flawlessly at most places in the EU. However, I deducted one star because I faced a lot of connectivity issues in Athens for some reason with often getting absolutely zero signal in the center of the city.
Services Tsim (verified owner) –
Thank you for your balanced review.
LEELA KRISHNAN (verified owner) –
This time the Unlimited Europe SIM card worked really well unlike the previous purchase. I was happy with the services provided this time.
Services Tsim (verified owner) –
Thank you for your kind review and long support.
Aashish Agarwal (verified owner) –
Very poor customer support. I purchased an esim and I was not able to use it in my phone due to some error. The customer support did not help. I had to purchase another subscription from Jio else I would have been left without sim. They did not refund the money as well. I will never use TSIM neither will I recommend.
Services Tsim (verified owner) –
We are sorry the eSIM did not work for you. We have processed a refund. We hope you will give us another chance to serve you.
KUNAL MAHAJAN (verified owner) –
It is always good to have this sim in India rather than buying after reaching in Europe as TSIM is offering at a cheaper price and also with free gift.
Services Tsim (verified owner) –
Thank you for your kind words.
Lipsa (verified owner) –
This is the second time I have taken it. I had a great experience the first time but this time I have had some issues:
– two stage dial didn’t work this time. Had to use my alternate Airtel roaming for calling India
– The delivery partner (Bluedart) misplaced my package and marked it delivered. There is no way to trace the delivery partner to check or to escalate things for quick resolution. I got lucky to be able to trace it the night before leaving for Europe. But could have easily been a waste of money and a lot of inconvenience to leave without the sim.
Services Tsim (verified owner) –
We are sorry the experience was not as good this time. Thank you for taking the time to record your experience.
Sham (verified owner) –
Excellent.. 20 days trip.worked well in Austria, Germany, Czech and hungary. Really happy with the connection
Services Tsim (verified owner) –
Thank you for your kind review and for specifying the countries you used it in.
Saurabh Bhola (verified owner) –
Very disappointed with the two-way dialing. The signal were terribly weak and it took me 10-15 trial before getting through a number and sometimes I simply had to switch to wi-fi to get through. Not happy with the sim card this time!
Services Tsim (verified owner) –
We are sorry the SIM card did not meet your expectation this time. It is true the 2-stage dialing is less convenient. For India calling we recommend options with direct India calling.
Bhagvatiprasad Patel (verified owner) –
It didn’t worked.
I am traveling in Norway.
You send me sim for Spain
I suffered a lot.
I am old loyal customer.
This was first time experience.
I am waiting for refund.
Services Tsim (verified owner) –
We are sorry the service did not work for you. Vodafone suddenly switched their plan with little notice by which time the SIM card had already been delivered to you. We have removed all Vodafone plans and have processed your refund. We hope you will give us another chance to serve you. Thank you for recording your experiences and for your long support.
Sanjay Sarkar –
The sim worked fine during our Europe vacation.
Services Tsim (verified owner) –
Thank you for your kind review.
Jagannathan (verified owner) –
Very useful and very good range. Worth buying this handy SIM card and good services by TSIM. High coverage and good data connections. High useful and recommanded for Whats app communications.
Services Tsim (verified owner) –
Thank you for your kind review.
Viswanathan R –
Bought Europe Esim and the service could not be activated. Multiple emails sent to support team and they also could not resolve the issue. For me, it was a waste on money and time. Will never buy tsim again
Services Tsim (verified owner) –
We are sorry the eSIM did not work for you. We have been in touch with the operator over this issue and they are also not able to explain why you could not connect to the network. Thank you for taking the time to detail your experiences.
P (verified owner) –
The delivery was prompt. Have used this SIM twice so far (THREE). I went to Germany, Poland and Italy and didn’t face any connectivity problems anywhere.
Services Tsim (verified owner) –
Thank you for your long support and for specifying the countries in which it worked.
LEELA KRISHNAN (verified owner) –
I have purchased the Unlimited Europe SIM Card with 2 Stage Dial to India. I have purchased this card multiple times before and never faced any problems with it before. But this time, the calls were not connecting properly and most of the time, there were distortions in the calls and I could not hear the other side properly. I don’t know why this has happened with the card. I faced this issue most of the times during my trip to Europe in November 2023.
Services Tsim (verified owner) –
We are taking steps to find why you faced this issue. Thank you for your balanced review and long support.
arun –
we received a French SIM from Orange. Used it on our recent tour of italy. worked quite well, both calling and data. delivery was quick. just put the sim and it worked. no hassles in activation etc.
Services Tsim (verified owner) –
Thank you for your kind and detailed review.
Ramnath Iyer (verified owner) –
Very good value for money. The coverage was also excellent. Worked like a charm in Ireland, UK and the US. The delivery was also very quick.
Services Tsim (verified owner) –
Thank you for your kind review and for specifying the countries in which it worked.
Luv Shah (verified owner) –
This card is perfect for all of Europe and seamlessly connects to the service everytime you land on different airports in different countries. The data is also available everywhere. I could make a video call without drops somewhere in the middle of south of Iceland and also in Zurich and Amsterdam.
Services Tsim (verified owner) –
Thank you for your kind review and for specifying the countries in which it worked.
Sumantra Das (verified owner) –
I bought the sim for my tour of Turkey and then Europe from October 25 to November 14. Although this was a Europe SIM it was supposed to work in Turkey and USA as well. Unfortunately, during the initial days in Turkey it did not work and suddenly got activated on October 29. However, when we entered Greece it was perfect and later on also in Spain. I feel it is excellent for use in Europe.
Services Tsim (verified owner) –
Thank you for your balanced review and for specifying the countries in which it worked.
Vibhor Singhal (verified owner) –
Extremely poor experience. The sim as working fine till Austria and Switzerland, but in Italy it totally failed. It was not working. Not when we went to Germany from there. Was stuck helpless without internet in the middle of my trip. Customer support not willing to help other than restart your phone, or generic statement. Overall disappointed.
Services Tsim (verified owner) –
We are sorry the SIM card did not work for you. We attempted to contact you to get details of the problem but were unable to get in touch with you. We regret the inconvenience and thank you for recording your experiences.
Saket Pachisia (verified owner) –
Very good product works seamlessly good speed and service. Highly highly recommended please use
Services Tsim (verified owner) –
Thank you for your kind review and recommendation.
reena –
I ordered the Europe Plan – i must say it was great to have absolute connectivity throughout my Europe trip. Loved it. I was a bit skeptical but next time will definitely use their service.
Services Tsim (verified owner) –
Thank you for your kind words.
Vivek Patwardhan (verified owner) –
Received card in time (48 hrs).
Activation done as per schedule.
Worked very well (data at good speed) in three countries… Croatia, Slovenia and Italy.
Services Tsim (verified owner) –
Thank you for your kind review and for specifying the countries in which it worked.
Mohit Kambli (verified owner) –
This product is absolutely nice…I carried it for my Europe trip across Belgium and Germany and it had excellent coverage in both countries, did not had any issues!
Would recommend it for sure.
Services Tsim (verified owner) –
Thank you for your kind review and for specifying the countries in which it worked.