- Standard+micro and nano size SIM card available to fit all phones.
- We require a copy of your passport and visa. Link to upload the same will be sent after you order the SIM
Using the SIM Card
Using the SIM Card for the first time
- Power off your phone
- Insert your new SIM card
- Power on your phone
- Ensure that roaming is turned on your phone.
- Your phone should connect on a GSM/WCDMA/LTE network.
Please also note, using this SIM card to surf Internet or make calls outside covered countries will significantly reduce the data and voice usage capacity, or even cause the SIM card to stop functioning.
Receiving calls
People anywhere in the world can dial your UK or French number directly to reach you, for example, +44774132 12345 or +33674132 12345. The local number is especially useful for booking cabs, hotels and restaurant reservations.
Making local calls
For the purposes of this card, local calls include calls to any country mentioned under “Coverage”, from any country mentioned under “Coverage”. To make such calls use the full international format. E.g. to call a UK landline number from any country use (for example) +44 207 222 1234.
What is an eSIM?
eSIM stands for “embedded” SIM which is installed in your phone by scanning a QR code or tapping a notification. If an activation date is required the QR code / Notification is sent after activation, else 24hours after completing your documentation.
eSIM Advantages
- Easy to use: Set up your plan by scanning a simple QR code or tapping a notification.
- Save on Shipping cost: No physical delivery requirement
- Save on time: In a rush to travel? We will send eSIM QR Code via email. Scan it as per instructions and It will be ready to use upon arrival.
- Keep your original SIM: The eSIM is in addition to your original SIM which will work as usual if you need it.
eSIM Disadvantages
- Unfamiliar: Since it is a new technology expect to be learning a bit.
- eSIM Compatible Phones: eSIM will only work in eSIM compatible phones. As a general rule, iPhone 11 and Android model 2021 and higher models are compatible with eSIM.
- Single Use Only: Most eSIM codes can be used only once. Please do not delete the eSIM created on your phone, since it cannot be recreated on your phone or any other phone. However you can de-activate the eSIM when not needed from your settings.
- Transfer of eSIM: To transfer an eSIM from one phone to another you must visit the store of the Operator concerned. However some USA eSIMs can be transferred from one iPhone to another.
Activating eSIM on your Device using a QR Code
Most eSIMs are installed using a QR code. The QR code is sent to you by eMail. You need an Internet connection to install an eSIM
iPhone XR, XS and newer
- Go to Settings, then Cellular.
- Select Add a plan, and the Camera app will open.
- Point your camera at the QR activation code until you see a message that says Installing cellular plan.
2021 Android and newer
- Go to Settings > Connections > SIM card manager
- Tap Add mobile plan
- Tap Add using QR code
- Scan the QR activation code
Activating eSIM on your Device using an Operator Notification
T-mobile, AT&T and some other operators make it even simpler to install eSIMs. They send a notification directly to your phone. Just tap on the notification and follow the instructions as in images below. The notification is sent to the phone you intend to use on your trip for which you have given us the EID and IMEI number by dialing *#06#. Click here to know why IMEI and EID numbers are needed.
Helpdesk
TSIM’s customer service agents can be reached via:
Email: services@tsim.in
Chat: https://www.tsim.in
Phone: +91 22 24216344 / +1 646 918 1335 / +44 203 773 2460.
Aarti Parmar (Verified user) –
Nice network and connectivity
Services Tsim (Verified user) –
Thank you for your kind review.
Kumar Naman (Verified user) –
I purchased 28 Days – 10 GB Plan of TSim for my recent Europe trip in the month of June.
– The sim was delivered on time.
– The sim got activated as soon as I turned on my mobile after arriving at the airport in France.
– This sim network coverage in Europe was excellent which helped me connected all the time.
Services Tsim (Verified user) –
Thank you for your kind words.
Leela Krishnan (Verified user) –
Initially I had problems while activating the sim card. I called the help-desk and they resolved the issue quickly. Since then, the Sim worked well and I could use it in most of the countries in Europe and it was helpful and very useful.
Services Tsim (Verified user) –
Thank you for your kind review.
Vinay Shenoy (Verified user) –
I always use TSIM cards for international trips.
Used TSIM Unlimited Europe SIM Card second time . Prompt service and delivery.
Very good connectivity (calls and data) in all the places visited viz. UK, Scotland and Ireland.
Highly recommended.
Services Tsim (Verified user) –
Thank you for your kind words and continued support.
Sami Mohiuddin Ansari (Verified user) –
They have a very good connectivity in all of europe. We purchased 3 sims. 1 sim was working smoothly but the other 2 we faced slight problem related to internet connection while traveling from one country to another. It was resolved quickly after reaching out to the customer care. Very responsive and courteous. Highly recommended.
Services Tsim (Verified user) –
Thank you for your kind words.
Vijay Kumar (Verified user) –
Very nice sim and working in all europe and Switzerland also.
Services Tsim (Verified user) –
Thank you for your kind review and for specifying where it worked.
Abhishek Aditya (Verified user) –
I was travelling for Europe between 19 June to 4th July 2024. For the first time, I have not activated IR on my local airtel sim and used T Sim instead for my travel and I am glad that it has not disappointed throughout the journey.
Application process is simple. However, I still recommend to have the option to upload passport, visa or tickets right at the time of applying for the sim. The present process require a follow – up on email which unnecessarily delay the delivery of the sim card.
During the journey, the connectivity of internet as well as voice call, both were exceptional. At least I haven’t found any issue of manually changing the network or restarting the device. Once landed to Europe, it has started to function and worked well until I left Rome as the last destination.
Compare to other providers, it is budget friendly and can be trusted for your upcoming travel.
Out of different options, I opted for complimentary travel adapter, which has been working fine without any issue.
Services Tsim (Verified user) –
Thank you for your detailed review and suggestion. We will certainly try to add this option in our next website and App update.
Iqbal Kaur (Verified user) –
Worked seamlessly once we landed in Europe. We just had to switch off and switch on the phone once. Good speed too. 5G data in most countries. Definitely recommend it to anyone travelling to Europe
Services Tsim (Verified user) –
Thank you for your kind review and recommendation.
Shailesh H Shah (Verified user) –
We used Tsim,when we traveled to scandinavia.From the moment go, it was hssle free connection.
We mainly needed Data connrectivity, which was nice in Norway.
Thanks
Services Tsim (Verified user) –
Thank you for your kind review and for specifying the country in which you used it.
Riya Ghosh (Verified user) –
Good product
Thank you
Services Tsim (Verified user) –
Thank you for your kind review.
Ankur Srivastava (Verified user) –
Flawless connectivity and amazing support experience with this plan during our 2 week visit to Netherlands, France, Switzerland and Germany.
Services Tsim (Verified user) –
Thank you for your kind review and for specifying the countries in which it worked.
Sanjay Verma (Verified user) –
Connection was Excellent, hassle free and value for money.
Services Tsim (Verified user) –
Thank you for your kind review.
Ankit (Verified user) –
Works like a charm. I enjoyed great coverage throughout my stay.
Services Tsim (Verified user) –
Thank you for your kind review.
Anshul (Verified user) –
The pre-activated SIM started working perfectly the moment I landed. I enjoyed great coverage for both voice and data even at the mountain tops.
Services Tsim (Verified user) –
Thank you for your kind review and for specifying the height at which the SIM card worked.
RAJESH SINGH (Verified user) –
Worked like a magic. Wonderful. Very happy with this purchase. Excellent sim. Worked well in Europe. Signal strength was good and so was mobile data speed. Very happy with my purchase
Services Tsim (Verified user) –
Thank you for your kind review.
Jay (Verified user) –
Good product
Enough Data
Good Speed
Services Tsim (Verified user) –
Thank you for your kind review.
Gaurav (Verified user) –
I have been a very satisfied and regular TSIM customer for several years now.
I had purchased 4 E-Sims for travel to Europe in June 2024.
However, this time we faced some issues.
First, we were unable to obtain the remaining data balance despite following instructions. We had to reach out to TSIM helpline and was sorted only after some amount of and fro which was after a few days.
Secondly, the connectivity was not great when we moved from Italy to Austria. Often, the phone said searching for network when my India roaming sim showed perfect signal.
Lastly, we were unable to make local calls amongst our 4 e-Sims. Once again, TSIM helpline took many days to resolve this issue.
Services Tsim (Verified user) –
We are sorry your experience has not been as good as your earlier ones. We have used your case internally to rework our support procedures to ensure this does not repeat and hope you will give us another chance to serve you. Thank you for taking the time to record your experiences.
Kalpesh (Verified user) –
I used this TSIM Card in Paris, Switzerland, Austria & Italy. The connectivity was seamless with high speed Data throughout the Journey. Never seemed that it was lagging at any time. Nice Product.
Services Tsim (Verified user) –
Thank you for your kind review and for specifying where you used it.
Ajinkya Shirurkar (Verified user) –
We visited France, Belgium, Switzerland, Austria and Sweden. Works absolutely fine in the countries where we travelled in Europe. Range is absolutely good.
Purchase of sim card is hazel free and delivery of sim card is on time.
I will recommend this sim card for Europe travel.
Services Tsim (Verified user) –
Thank you for your kind words and for specifying the countries in which you used it.
Pramod (Verified user) –
Very Cost Effective. Worked at all locations.
Services TSIM (Verified user) –
Thank you for your kind review.
Mayur Jain (Verified user) –
The entire experience worked as mentioned on the website. Truly appreciate the efforts of the Tsim team. They were also quick to respond when we ran into a technical issue.
Services Tsim (Verified user) –
Thank you for your kind words.
Ankur Shah (Verified user) –
Worked without interruption. Travelled to France, Belgium, The Netherlands, Germany, Switzerland, Liechtenstein, Austria and Italy. Thanks for nice product !!
Services Tsim (Verified user) –
Thank you for your kind review and for specifying the countries in which it worked.
Nikhil (Verified user) –
Good purchase
Services Tsim (Verified user) –
Thank you.
RIYA BAFNA (Verified user) –
Worked very well
Services Tsim (Verified user) –
Thank you for your kind review.
NEETU BAFNA (Verified user) –
There was ample data
Services Tsim (Verified user) –
Thank you for your kind review.
TANYA BAFNA –
Worked seamlessly
Services Tsim (Verified user) –
Thank you for your kind review.
RAHUL BAFNA (Verified user) –
Worked very well
Services Tsim (Verified user) –
Thank you for your kind review.
HS (Verified user) –
It works. In the Metro trains, buses, Mountains and Valleys.
My places in Italy
1. Verona, Rovereto 2. Venice, Mira, Dolo 3. Florence, Livorno, Pisa 4. Rome 5. Milan, Como Lago
In Switzerland
1. Chiasso, Lugano, Arth-Gold, Schaffhaussan, Konstanz
2. Zurich, Luzern, Mt. Titlis
3. Mt. Pilatus 4. Interlaken 5. Grindelwald 6. Lauterbrunnen, Trimblebach Falls, Murren 7. Spiez, Visp, Zermatt 8. Bern, Geneva
In France
1. Paris 2. Versailles
Quite happy with the purchase
Services Tsim (Verified user) –
Thank you for your kind review and for detailing the cities in which it worked.
Sudhakar V N (Verified user) –
I could not use the sim card as I wished and was promised by Tsim. The internet was not working and couldn’t use uber and maps. Have sent 9 emails to services giving screenshots of various points asked by them and I keep getting same questions again and again. I am in Europe for another two weeks, and I find this SIM not useful for internet access
Sudhakar
Services Tsim (Verified user) –
We are sorry for the inconvenience, and are reporting your feedback over email: “The original setting was on 3G HSDPA. I changed it to the second option and it seems to be working. I shall observe it for two days and let you know. Thanks for your assistance.” Thank you for taking the time to interact with us.
Pankaj Bhatia (Verified user) –
Worked seamlessly. Just had to insert the SIM and it worked.
Services Tsim (Verified user) –
Thank you for your kind review.
VISWANATHAN –
Bought eSim for Europe with 10GB data , unlimited local calls and 50 mts free call to India. Felt these meet my requirements esp 10GB data and at cost of around Rs,1300 was cheaper than International roaming of Jio or Airtel.
However when I tried to install 2 days before my departure the installation failed. After to and fro calls and chats with misleading directives I was told that since I already have Jio esim , TSIM EUROPE ESim does not work . Though they cancelled the order and refunded the money I was very disappointed as I was not forewarned.
Krishna Jalan (Verified user) –
Flawless experience with the international SIM. Although I wish it was not just a one time use SIM card and there was a recharge option with it.
Services Tsim (Verified user) –
Thank you for your kind review and suggestion. We will certainly try to implement that.
Rushitha (Verified user) –
During my 15days stay in europe, I was in paris and a lot of places in netherlands. Though it wasn’t able to connect to 5g all over. Overall I think it worked pretty well for me.
Services Tsim (Verified user) –
Thank you for your balanced review.
Ajay Sanghvi (Verified user) –
Very good experience. Happy with the product.
Services Tsim (Verified user) –
Thank you for your kind words.
Leslie Pinto (Verified user) –
Extremely satisfied with the entire buying and using experience. Quick doorstep delivery, know your number before you start your journey. Automatic activation in the first country I visited Croatia, and thereafter seamless connectivity in Italy, Slovenia, Switzerland. Only small glitch was my family couldn’t call me from a UK number, but I could get calls from other EU numbers. Did not miss the absence of incoming sms. Altogether a very stress free mobile roaming in multiple EU countries. Fast and prompt reply from TSIM support, whenever I required. And 10GB 28 days was perfect for me @ 15€ approx it was total VFM.
Services Tsim (Verified user) –
Thank you for your kind review and for reminding our users of the benefits of buying our product.
Aniruddha Shrotri (Verified user) –
Did not work in Iceland, although it worked in Zurich
Services Tsim (Verified user) –
We have been in touch with the operator about your problem but have not got a satisfactory reply from them yet. We apologise for the inconvenience and thank you for taking the time to record your experience.