Description
- Standard+micro and nano size SIM card available to fit all phones.
- We require a copy of your passport and visa. Link to upload the same will be sent after you order the SIM
Using the SIM Card
Using the SIM Card for the first time
- Power off your phone
- Insert your new SIM card
- Power on your phone
- Ensure that roaming is turned on your phone.
- Your phone should connect on a GSM/WCDMA/LTE network.
Please also note, using this SIM card to surf Internet or make calls outside covered countries will significantly reduce the data and voice usage capacity, or even cause the SIM card to stop functioning.
Receiving calls
People anywhere in the world can dial your UK or French number directly to reach you, for example, +44774132 12345 or +33674132 12345. The local number is especially useful for booking cabs, hotels and restaurant reservations.
Making local calls
For the purposes of this card, local calls include calls to any country mentioned under “Coverage”, from any country mentioned under “Coverage”. To make such calls use the full international format. E.g. to call a UK landline number from any country use (for example) +44 207 222 1234.
What is an eSIM?
eSIM stands for “embedded” SIM which is installed in your phone by scanning a QR code or tapping a notification. If an activation date is required the QR code / Notification is sent after activation, else 24hours after completing your documentation.
eSIM Advantages
- Easy to use: Set up your plan by scanning a simple QR code or tapping a notification.
- Save on Shipping cost: No physical delivery requirement
- Save on time: In a rush to travel? We will send eSIM QR Code via email. Scan it as per instructions and It will be ready to use upon arrival.
- Keep your original SIM: The eSIM is in addition to your original SIM which will work as usual if you need it.
eSIM Disadvantages
- Unfamiliar: Since it is a new technology expect to be learning a bit.
- eSIM Compatible Phones: eSIM will only work in eSIM compatible phones. As a general rule, iPhone 11 and Android model 2021 and higher models are compatible with eSIM.
- Single Use Only: Most eSIM codes can be used only once. Please do not delete the eSIM created on your phone, since it cannot be recreated on your phone or any other phone. However you can de-activate the eSIM when not needed from your settings.
- Transfer of eSIM: To transfer an eSIM from one phone to another you must visit the store of the Operator concerned. However some USA eSIMs can be transferred from one iPhone to another.
Activating eSIM on your Device using a QR Code
Most eSIMs are installed using a QR code. The QR code is sent to you by eMail. You need an Internet connection to install an eSIM
iPhone XR, XS and newer
- Go to Settings, then Cellular.
- Select Add a plan, and the Camera app will open.
- Point your camera at the QR activation code until you see a message that says Installing cellular plan.
2021 Android and newer
- Go to Settings > Connections > SIM card manager
- Tap Add mobile plan
- Tap Add using QR code
- Scan the QR activation code
Activating eSIM on your Device using an Operator Notification
T-mobile, AT&T and some other operators make it even simpler to install eSIMs. They send a notification directly to your phone. Just tap on the notification and follow the instructions as in images below. The notification is sent to the phone you intend to use on your trip for which you have given us the EID and IMEI number by dialing *#06#.
Helpdesk
TSIM’s customer service agents can be reached via:
Email: services@tsim.in
Chat: https://www.tsim.in
Phone: +91 22 24216344 / +1 646 918 1335 / +44 203 773 2460.
Prashant Mukharjee (verified owner) –
Just awesome service. Worked very nicely.
Services Tsim –
Thank you for your kind words.
Mansi Guliani (verified owner) –
TSIM SIM was very useful for our entire trip. We travelled to the UK, France, Germany and Switzerland and SIM was working all the time. We received a local number of the country travelled. Un interrupted Data services were also available all the time. This is highly recommended to all the travellers.
Services Tsim –
Thank you for your kind words and for detailing the countries in which it worked.
Anil Maheshwari –
TSIM unlimited Europe SIM Card was very useful during our trip to Spain and Italy. It even worked in Istanbul (our flight got diverted due to weather and TSIM worked there as well) ! It was a big relief. As soon as we landed, we got Spain local number and that was helpful in booking in restaurants as they asked for local number. However, no local number was received in Italy. But that didn’t create any problem for us. We could use GPS throughout our journey of two weeks.
Would use TSIM again when we visit Europe next.
Would highly recommend all overseas travellers to use TSIM.
Services Tsim –
Thank you for your kind words and detailed review. We are unable to provide Italy numbers due to local regulations recently put in place there.
vembu.n –
Tsim was very helpful during my recent visit to USA. On arrival my mobile was active for voice and data. I will recommend to everyone visiting to make use of TSIM
Services Tsim –
Thank you for your kind words.
ANAND ROY (verified owner) –
Well i would like to thanks the whole TSIM team for there brilliant service. It was flawless and uninterrupted service; Every country i visited, i had good connectivity and Data was perfect 3G/4G. I never founded any issue while i was on the go as well. Initially i was very much uncertain to buy TSIM service, But one of my friend had used this service he recommend me this and i was totally SOLD!! I used this “Unlimited Europe SIM Card” and i hope if anyone is looking for international sim card for travel this is the place to be!
Cheers!
Services Tsim –
Thank you for your glowing review. Such kind words make our work enjoyable.
Trupti Datye (verified owner) –
I used this in Italy. I went for local Italian number option which did actually show up whenever I called anyone locally. The calls to local numbers and also to India worked fine.The data coverage was excellent. I did a 14 day road trip through Italy and I used Google Maps GPS throughout with this SIM. Per day usage was hardly 25 MB of the 250 MB limit provided per day. I received the SIM within two days after ordering. Completely satisfied with the service and would recommend it.
Services Tsim –
Thank you for your detailed review and recommendation.
Nonom (verified owner) –
Nothing great to boast of. [Reference to trademarks edited]. Tsim customer service also needs a revamp and training. At the start after many attempts to find some aid on the call centre one advisor atlast came to our aid to set things right. Meanwhile i had to use the hotel wifi. Stress and discomfort needs to be eliminated for being outstanding. Otherwise tsim is as mediocre as other network companies. There are errors to amend. First start in sales dept. with a good attitude.
Services Tsim –
We apologise for the inconvenience and appreciate the effort you have taken to bring these issues to our notice.
Newbin Santhosh –
I used it in Brussels-Belgium, Frankfurt-Germany and all around Iceland (Ringroad). Good coverage except for some remote areas in Iceland. it worked excellent.
Services Tsim –
Thank you for your kind words and for confirming the exact areas where the SIM card worked.
Ayusman Acharya (verified owner) –
The SIM is good to use. But the customer service is the worst ever service. They initially, by mistake recharged more amount to my sim and told me that is my balance. Then they suddenly deducted a big amount telling me it was mistakenly recharged. So I had a great trouble abroad. They took extra charge for express delivery, but they delivered me at the last moment at the airport. They took 150 rupees for checking my mobile, but I didn’t receive any call. They did not refund that amount also. Some of their customer support staffs are really ignorant. I am happy with the call quality and all, but due to the service I will try not to go with tsim in future.
Services Tsim –
We apologise for the inexcusable confusion in handling your order. We are processing refunds on shipping and check-my-phone. We are also sending you a coupon towards future purchases and appeal to you to give us another chance to serve you. Thank you for taking the time to bring this to our notice. It will help us improve our systems.
Dr. Hemanth Paul (verified owner) –
While the concept is good of using a single SIM, only when it works… on several occasions the SIM card was not recognised and this was completely random (not while travelling between countries). You could wake up one morning and find an error message, which left you high and dry! The customer service leaves a lot to be desired, never respond promptly, always have the same response.. checking with our technical team!
Services Tsim –
We apologise for the inconvenience faced by you. We will check to see what has caused the issue in your case. Thank you for taking the time to leave feedback.
Arun (verified owner) –
I was on a 15 day trip to Europe through Poland, Austria, Czech Republic, Netherlands and UK. The SIM worked perfectly fine throughout the journey and I am very happy with the kind of service they provided.
There was this one time where I was unable to my 4G LTE internet work, so I contacted their support team. The support team handled the issue with great deal of importance they assured me that I would soon be able to connect to the internet. They helped me with the steps to change the network settings etc, and my internet worked again without any issues thereafter.
I would really appreciate their support team and the overall service quality of TSIM throughout the trip! Thanks a lot!
Services Tsim –
Thank you for your kind words and understanding. We are sorry for the trouble you had with enabling 4G.
RUBY KHANNA –
I used TSIM as a provider for travel through Europe as i did a road trip from Italy, france and germany. My sim did not start immediately on inserting, and had to reinsert a couple of times . My calls and sms worked fine, only data was erratic as some days i wouldnt receive any data and had to rely on local wi fi. The data package I had was for 250 MB per day on 3G, but i never used it upto limit due to this nor did i use even 10% of the 1000 minutes of calls available. But when I received network it worked well.
Calls worked everywhere and i received the local numbers in Italy and france but not germany
However, overall, TSIM is a good provider and I would recommend getting a TSIM before such travels
Services Tsim –
We are sorry for the erratic performance of our SIM on your trip and thank you for your patience and kind words. We will certainly check why Data was unavailable on some days.
As for phone numbers, we are unable to provide numbers in Germany due to local regulations. The countries in which local numbers are available are listed on the product page.
Krishna (verified owner) –
One of the best.There was no problem in using this sim.Go buy this sim.
Services Tsim –
Thank you for your kind words.
Jeet Chugani (verified owner) –
The SIM worked wonderfully in all the countries I visited which included Hungary Croatia and slovenia where I was advised the cellular services are not so good.
However there was an issue that when we were calling someone the number was showing unknown and the called party could not call back and at times the called party avoided accepting the call.
The data package I had was for 250 MB per day on 3G. However the Data service worked perfectly but totally packed up the moment it reached exactly 2GB and there was no data service in the last few days of my tour. Whether 3G or 2G.
Services Tsim –
Thank you for your review. We are sorry for the unknown number problem on your calls. We will investigate this further.
NISHANT (verified owner) –
Did a long road trip through Europe&USA and TSIM was indispensable. Worked almost everywhere, except briefly in Alsace when Data signal disappeared. Calls worked everywhere. Received local numbers in all countries (France, belgium, Netherlands, Austria, Switzerland & USA), but not in Germany. Local number were useful for table reservations etc. In USA used it in Chicago, Atlanta, Richmond and Washington.
250MB per day Data was enough except for a one day.
Recommended.
Services Tsim –
Thank you for your review and recommendation.
Nimesh Jhawar –
TSIM is a nice provider for travel to Europe. My experience was fine and I would recommend getting a TSIM before such travels. Although my sim did not start immediately on inserting. But once I received network it was great.
Services Tsim –
Thank you for your kind words and recommendation. The SIM does take time to register, since it is a multi network card that chooses the best network to register to.
Sanjana Jhawar –
I had taken the sim that would suffice a number of countries across Europe. the service was good. I only faced trouble in Prague with the data. My calls and sms worked fine, only data stopped working. However, professional from TSIM helped me through it.
I guess it’s a good provider especially for multiple countries because most of my other friends who could not get a sim before entering Europe faced trouble getting a local sim for multiple countries. I would recommend TSIM during travel across multiple countries
Services Tsim –
Thank you for pointing out the usefulness of this product when visiting multiple countries. We apologise once again for the trouble you had with your data.
vishal (verified owner) –
SIM was quite useful and connect easily in Europe in different country during travelling also Mrs. archana from TSIM help us to quide about sim , also data usage is useful connect fast ,
Services Tsim –
Thank you for your kind words.
Sushree Mohanty (verified owner) –
Worked perfectly fine in all the countries I needed. Received a local number as soon as I landed in the respective countries. Data worked fine too and was fast. The only problem was that, in the data settings instructions on the website it isn’t mentioned that after doing all the settings on your phone you need to switch on data roaming only then your internet works ( for iPhone 6). Took me a while to figure out but then internet worked fine.
Please include this in your data settings instructions:
#Settings#Mobile Data#Mobile Data Options#Data Roaming
Services Tsim –
Thank you for your kind words and suggestion. We have forwarded it to our online team for action.
Suresh Shenoy –
Had good voice coverage all over. Did not have data coverage in Bratislava. Speed was good. I did not face any issues other than the data problem in Bratislava.
Services Tsim –
We apologise for the trouble you had in Bratislava.
shanmugha kumar (verified owner) –
very good . i had used for wrk in europe . and had no problem at all
Services Tsim –
Thank you for your kind words
Ajay Chandra (verified owner) –
Services taken for Russia and it was excellent. No complaints and the best part is that net inter connectivity with Black berry was also good.
This is the second experience with TSIM with the earlier one being Morocco and its good.
Services Tsim –
Thank you for your kind words and recommendation.
NISHANT (verified owner) –
Used it for a short trip to Spain. Got an SMS with my Spain number as soon as I reached Barcelona. Had coverage throughout my trip, however I did not travel beyond urban areas. Data was fast everywhere and I did not use beyond my daily quota on any day.
Kavitha (verified owner) –
My number showed up as ‘Unknown’ to everyone I called – out going Local calls in Luxemboug and India calls, and hence no one could call me back. Which means only outgoing calls were working, since no one could call me on an ‘Unknown’ number, I never had incoming calls.
This was not rectified after repeated complaints.
Services Tsim –
We apologise for the inconvenience caused. We have raised a complaint with the operator involved and are working to ensure it does not happen again.