- High Speed Data per month as listed in drop down. No Data after that till end of month.
- Unlimited incoming, local and India calls.
- India calling using 2 stage dialling, except when choosing India Direct Dial Option.
- Hotspot/Internet Sharing at full Speed, except in unlimited plan where limited to 3G speed.
- Ultra fast 5G T-Mobile network.
- 4G LTE Frequencies: Band 2 (1900 MHz), Band 4 (1700/2100 MHz), Band 12 (700 MHz)
- 5G Frequencies: Band n71 (600 MHz), Band n41 (2.5 GHz), Band n258 (24 GHz), Band n260 (39 GHz), Band n261 (28 GHz)
- APN: “fast.t-mobile.com”. Sets automatically.
- Balance check: Dial #932#
Activation process
You need to specify an activation date for these cards. No activation on Sundays. Your phone number will be sent to you only after activation. Your validity period begins when the card is activated, due to which we suggest to activate only the day before you travel. Physical SIM Cards will be shipped to you, whereas eSIM cards will be sent by email via a QR code.
Using the SIM Card
Using the SIM Card for the first time
- Power off your phone
- Insert your new SIM card
- Power on your phone
- Your phone should connect on a 5G/4G/LTE network.
Receiving calls
People in USA can dial your number directly to reach you, for example, 1 804 555 1233; People outside USA need to add + to your number, for example, +1 804 555 1233
Calling a number in North America
Dial the 11 digit number directly; for example, call number 1 804 555 1233 directly. You can also add + to the number before dialing. There is no distinction between a landline number and a mobile number in North America
Calling India using Direct Dial
Dial “011” or “+” + country code + phone number. For example, to call India number 022 24216344, dial “01191 22 24216344” or +91 22 24216344.
Calling India using 2 stage dialing (when Direct Dial option not chosen):
Dial USA Access Number +13476701779 & when prompted dial the India number in full international format. E.g. 912224216344).
Helpdesk
TSIM’s customer service agents can be reached via:
Email: services@tsim.in
Chat: https://www.tsim.in
Phone: +91 22 24216344 / +1 646 918 1335 / +44 203 773 2460.
Emergency Call Number: 911
Please dial “911” to report an emergency. They will ask you your location and the nature of the emergency. There are penalties for calling this number when not in emergency situations.
Extension of validity
These cards can be refilled at the telecom operator’s site for an extension of validity. The telecom operator name is mentioned on the SIM card that you receive. These refills will generally be more expensive than the rates paid to TSIM.
APN Setting
APN setting is automatic and should not require to be set manually. In case of no data initially please restart your phone and wait for a few minutes.
What is an eSIM?
eSIM stands for “embedded” SIM which is installed in your phone by scanning a QR code or tapping a notification. If an activation date is required the QR code / Notification is sent after activation, else 24hours after completing your documentation.
eSIM Advantages
- Easy to use: Set up your plan by scanning a simple QR code or tapping a notification.
- Save on Shipping cost: No physical delivery requirement
- Save on time: In a rush to travel? We will send eSIM QR Code via email. Scan it as per instructions and It will be ready to use upon arrival.
- Keep your original SIM: The eSIM is in addition to your original SIM which will work as usual if you need it.
eSIM Disadvantages
- Unfamiliar: Since it is a new technology expect to be learning a bit.
- eSIM Compatible Phones: eSIM will only work in eSIM compatible phones. As a general rule, iPhone 11 and Android model 2021 and higher models are compatible with eSIM.
- Single Use Only: Most eSIM codes can be used only once. Please do not delete the eSIM created on your phone, since it cannot be recreated on your phone or any other phone. However you can de-activate the eSIM when not needed from your settings.
- Transfer of eSIM: To transfer an eSIM from one phone to another you must visit the store of the Operator concerned. However some USA eSIMs can be transferred from one iPhone to another.
Activating eSIM on your Device using a QR Code
Most eSIMs are installed using a QR code. The QR code is sent to you by eMail. You need an Internet connection to install an eSIM
iPhone XR, XS and newer
- Go to Settings, then Cellular.
- Select Add a plan, and the Camera app will open.
- Point your camera at the QR activation code until you see a message that says Installing cellular plan.
2021 Android and newer
- Go to Settings > Connections > SIM card manager
- Tap Add mobile plan
- Tap Add using QR code
- Scan the QR activation code
Activating eSIM on your Device using an Operator Notification
T-mobile, AT&T and some other operators make it even simpler to install eSIMs. They send a notification directly to your phone. Just tap on the notification and follow the instructions as in images below. The notification is sent to the phone you intend to use on your trip for which you have given us the EID and IMEI number by dialing *#06#. Click here to know why IMEI and EID numbers are needed.
Sudhakar V N (Verified user) –
Excellent service. The sim card was delivered to my home address on time, activated on due date without reminder, and functioning beautifully. Fully satisfied with the service. Keep it up,
Services Tsim –
Thank you for your kind words.
Bharanyu (Verified user) –
Had a hassle free experience with both the buying and activation process as well as usage in the USA. The coverage throughout the states was great. The customer care of tsim through their website chat are very prompt and understand your issue well. They even went the extra mile to help me pick a phone that was compatible with the USA frequency when I didn’t want to spend a lot on buying a new flagship iphone. I ended up buying a Realme GT 6T for 30k after ensuring that it has all the bands that T-mobile uses and it worked flawlessly for me. Definitely recommend tsim!
Services Tsim –
Thank you for your kind review.
Bharanyu (Verified user) –
Had a hassle free experience with both the buying and activation process as well as usage in the USA. The coverage throughout the states was great. The customer care of tsim through their website chat are very prompt and understand your issue well. They even went the extra mile to help me pick a phone that was compatible with the USA frequency when I didn’t want to spend a lot on buying a new flagship iphone. Definitely recommend it!
Services Tsim –
Thank you for your kind words.
Hitesh Asher (Verified user) –
I purchased Mobile SIM Card for my GOOGLE PIXEL mobile phone from TSIM for my USA Trip in September 2024 for 30 days period. IT worked absolutely fine & Activation was also very easy. Internet Data Speed was 5G & was very fast. Connectivity of Calls was also fantastic. I am fully satisfied with this mobile SIM card product of TSIM. My travel areas were California, Boston , New Hampshire , Vermont, USA. It worked properly in all these areas of USA. I also recommend it for other travelers for their USA trip.
From Hitesh
Services Tsim –
Thank you for your kind review and for specifying where you used it.
V JAYARAMAN –
I did not get the simcard at all despite 4-5 email and whatsapp follow ups. But this is the 1st time it has happened.
Services TSIM –
We are sorry for the confusion regarding the conversion of your eSIM order to Physical SIM. We have sent you a discount voucher for future purchases in the hope you will give us a chance to serve you again
Subhash Akiwate (Verified user) –
I am back in india from USA.
I had very experience with your sim card. It was so convenient. I could use within seconds after landing.
To use Uber cars, it was must.
I prefer physical Sim Card.
I strongly recommend to buy in India. And activate 2 days before departure.
Services Tsim –
Thank you for your kind review and for pointing out a benefit of local SIM cards.
Radhakrishnan (Verified user) –
I bought this sim thinking this will be useful in Canada too as I landed in Canada and was suppose to travel to US from there. But unfortunately it did not get activated in Canada and my US trip got cancelled and had to return to India. So the Sim was of no use to me, even though I bought it well ahead of my travel.
Services Tsim –
We are sorry the eSIM did not work for you in Canada and have processed a refund. Thank you for taking the time to record your experience.
Sweta (Verified user) –
Had no problems with it – i did roam in Canada as well – connectivity was excellent – would strongly reco to everyone
Services Tsim –
Thank you for your kind words and recommendation.
Yash Nathany (Verified user) –
it worked very well seamlessly
Services Tsim –
Thank you for your kind review.
Dilip D’Souza (Verified user) –
Not quite as satisfied with this card, this time, as I have been with TSIM Europe cards. For one thing, TSIM told me I would need another handset – but I have only one, so I took my chances. I wanted to be able to use Google Maps for some driving I was going to do in California. If I got the route while in Wifi range, then it worked fine while driving. But if not … actually getting the route on mobile data was too slow. I realize this is no fault of TSIM, who had warned me.
Other than that, all was ok with this card. I was able to make local calls without problems.
Many thanks.
Services Tsim –
We apologise for the inconvenience. USA operators are picky about the handset they allow on their networks. Most Chinese brands are not allowed. Also many phones sold in India do not have the frequencies required to roam everywhere in USA. Thank you for your balanced review and taking the time to record your experiences.
Sejal Kothari (Verified user) –
Reasonable price. Good coverage. Working well.
Services Tsim –
Thank you for your kind review.
Sejal Kothari (Verified user) –
Reasonably priced. Worked very well.
Services Tsim –
Thank you for your kind review.
K Madhavan (Verified user) –
Good coverage, cheap and best
Services Tsim (Verified user) –
Thank you for your kind review.
Rabin poddar (Verified user) –
I have used it and sim worked perfectly.
Price-wise also very reasonable.Recommend to use for your international travel.
Services Tsim (Verified user) –
Thank you for your kind review and recommendation.
Pramod Phadke (Verified user) –
Before purchase, the customer service chats were very helpful in resolving all my doubts.
The online purchase was smooth.
The delivery of physical SIMs was quick and on time as promised.
The cards worked well in NYC and Pittsburgh , PA.
Services Tsim –
Thank you for your kind words.
anil.ailani (Verified user) –
Hi !
I ordered 2 physical SIMs for USA, Canada and Mexico. I got the numbers and the message that my SIMs were activated. When I landed in US, one SIM was working find but the other SIM was not working. I couldn’t make calls and I couldn’t receive the calls. When I was dialing any number, it was giving the automated message from T-Mobile that the SIM I was using was not activated. I called T-Mobile and I visited T-mobile store but they said that the SIM must be activated from the TSIM as it was not issued by them and they wanted to charge $25 to activate it and then more money based on the plan I wanted to use. This was definitely not acceptable. I messaged TSIM service several times about it and even offered to cancel my SIM and give me the refund but nothing was done. I was really disappointed by this.
The SIM which was working fine in US, was not working in Canada and Mexico even though I had chosen multiple country option. Again T-Mobile customer service told me that I need to buy a different plan and international service for me to use the SIM in mexico. This was not told to me by TSIM. Another disappointment.
Services Tsim –
We are sorry about the confusion regarding your activation. We have been in touch with the Operator about your case and have received an assurance this will not repeat for our other customers. We apologise for the inconvenience and have processed a refund. We have also sent a discount coupon in the hope you will give us a chance to serve you again. Thank you for taking the time to record your experiences.
Rajvi Chaudhary (Verified user) –
It’s really a good product
Services Tsim –
Thank you for your kind review.
Mohammed Idrish Shaikh (Verified user) –
This product is good. My main purpose is Internet and I could use it without any issue. I was even able to make local phone calls without any issue and any additional charge.
I have used T-sim for USA< Europe and Australia and all across it has been good.
Services Tsim –
Thank you for your kind review and long support.
Shailesh Agrawal (Verified user) –
Excellent service
Everyone must buy sin from them
Which is very helpful
Services Tsim –
Thank you for your kind words.
Sambit (Verified user) –
Very helpful for me during my trip to the States. Good network coverage. Definitely recommend it.
Services Tsim –
Thank you for your kind review and recommendation.
Abdul Bari (Verified user) –
Works very well, used it in west coast and Alaska. In Alaska it works as roaming and 3G.
Over all good option for Visiting US, its cheaper and convenient.
Sim got activated before landing as I selected a day before arrival as activation date.
I was able to use right from the flight.
Services Tsim –
Thank you for your kind review and for detailing where it worked.
Madhavi (Verified user) –
Very happy with the SIM service as well as the customer support. Very prompt in answering queries and solving issues.
Services Tsim –
Thank you for your kind words.
Anupam Ankleshwaria (Verified user) –
I used it in Texas snd Utah. It gives excellent network. Sim delivery need some improvement. Overall good experience.
Services Tsim –
Thank you for your kind review and for specifying the countries in which it worked. For removing all delivery issues we recommend the eSIM option.
Dr Ashokkumar Jayantilal Shah (Verified user) –
It’s providing excellent coverage with very good voice clarity n net connectivity. I would be happy if u can provide direct one step dialling facility for calling india, rather two stage calling facility .
Services Tsim –
Thank you for your kind review. We are working to get Direct India calling enabled for all options.
ANAND SAVKAR (Verified user) –
I used this card in Pittsburgh PA, It worked very well in the city and around areas. While traveling on the highway sometimes network was patch. We need to put this card in SIM1 card slot to internet to work. It will not work in SIM2. Also it worked with my realme phone. Card was activated on time which i gave one day before my actual travel date. I got the signal as soon as I landed there. Easy way to connect and making sure that you have connectivity in USA before you travel. You get the number on the same day.
Services Tsim –
Thank you for your detailed review and tips for our customers.
Abhay Bhagli (Verified user) –
Do not buy this card. I have been their customer for past few years. The USA sim operates thru two stage dialing ( that means you will have to dial a USA number , once prompted dial your India Number. This is a horrible process to go thru. This means all the time you have to have the India number by heart to you or infront of you. If your dialing speed is slow everything is called off , keep doing it.
This is hopless
Services Tsim –
It is true that 2-stage dialing is less convenient, however that allows us to keep costs low for those that do not need to call India PSTN very often. We do have direct dial to India options in this product: Unlimited USA SIM Card. Thank you for taking the time to record your experiences.
ARUNAVA SENGUPTA (Verified user) –
The signals are more often than not weak and therefore I have to frequently move around during the progress of a call to India.
In addition, many a time when calling to India, the initial number of +1 347 670 1779 cannot be reached. Hence India calls cannot be made
EXTREME DISAPPOINTMENT
Services Tsim –
It is true that 2-stage dialing is less convenient, however that allows us to keep costs low for those that do not need to call India PSTN very often. We do have direct dial to India as well as high coverage options in this product: Unlimited USA SIM Card. Thank you for taking the time to record your experiences.
Preetam (Verified user) –
Network in US was very poor and there was no calling network when required.
Services Tsim –
The 2-stage dialing logs indicate the numbers were not completely dialled, or were dialled with more than a 5 second pause between digits. Thank you for taking the time to record your experience.
Rajesh Bheda (Verified user) –
I wish that instead of EOD the activation should have been at the beginning of the day
Services Tsim –
Thank you for your valuable suggestion. Activation by the Operators is usually possible only in their daytime, which works out to EOD for India.
DR AKSHAY KANT CHATURVEDI (Verified user) –
A poor management of delivery of physical SIM led to mere wastage of money despite they have taken IMEI number and compatibility check for eSIM, no action was taken to provide the Physical SIM in time. No refund was made and waste SIM is lying idle as it was delivered after 3 days when I left to US. I have purchased Vodafone SIM separately for my travel from Airport.DR AKSHAY KANT CHATURVEDI (9959096735)
Services Tsim –
After finding your phone not compatible with eSIM we tried to send a physical SIM card but were not able to ship to your location on time. We apologise for the inconvenience and have issued a refund.
Ashokkumar shah (Verified user) –
Excellent network connectivity , no drop calls , very clear audibility, easy data connectivity,
Services Tsim –
Thank you for your kind review.
Ashok Joglekar (Verified user) –
Buying and activation was smooth. Worked well in Toronto city but sometimes the data part just stopped working. Switching to airplane mode and back did the trick. In USA, coverage blind spots in North Dakota. Use as wifi hotspot not allowed both in Canada or USA.
Services Tsim –
Thank you for your detailed and balanced review. We are sorry you were unable to use the hotspot, however the plan you took does have hotspot (unlimited hotspot at 3G speeds).
Pratik (Verified user) –
Buying was easy with good customer care service. But anyhow frequently network issue though I am in city area. Many times my incoming goes to missed call.
Services Tsim –
Thank you for your balanced review.
Yasmin Javeri Krishan (Verified user) –
Very simple to order, timely delivery, great value for money, much better than buying the SIM card in the US as once can reach there and straight start using it. Responsive customer service for ask my queries!
Services Tsim –
Thank you for your kind review.
Rajeshkumar Lath (Verified user) –
I have purchased T sim for USA. It worked very well. Fabulous job
Services Tsim –
Thank you for your kind review.