Refundable Lifetime Global SIM Card
Rated 4.24 out of 5 based on 138 customer ratings
₹1,489.00
This product is currently out of stock. Please consider using Unlimited Global Voice+Data SIM for 71 countries or Global Data SIM for 120 countries
TSIM’s World Wide SIM card lets you roam the world with a single UK number. Local calls, calls to India, Incoming, SMS & 3G/4G Data are included in one flexible package. Outgoing is by direct dial in most European countries and reverse call in others. These lifetime validity permanumber SIMs are perfect for frequent travelers.
- 165 countries in one SIM!
- Incoming calls, Local calls, calls to India, SMS and 3G/4G Data in one package
- Hotspot/Tethering allowed
- Prepaid & Pre-activated with Lifetime Validity.
- Call forwarding to your India number when not traveling!
- Refundable – pay only for what you use!
- Refillable – Use this link to instantly add credit!
Out of stock
SKU: lifetime-validity-global-sim-card
Categories: Lifetime Validity, Multi Country, No Payment After Delivery
Tags: Afghanistan, Albania, America, Andorra, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Barbados, Belgium, Benin, Bermuda, Bolivia, Botswana, Brazil, British Virgin Islands, Brunei Darussalam, Bulgaria, Burkina Faso, c9, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chile, china, Colombia, Congo, Costa Rica, Cote D'ivoire, Croatia, Cyprus, Czech Republic, Denmark, Dominica, Dominican Republic, Dubai, Ecuador, Egypt, El Salvador, England, Estonia, Europe, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, Indonesia, Iraq, Ireland, Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liechtenstein, Lithuania, Luxembourg, Macao, Macedonia (Yugoslav), Malaysia, Malta, Martinique, Mauritius, Mayotte, Mexico, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nepal, Netherlands, Netherlands Antilles, New Zealand, Nicaragua, Nigeria, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Reunion, Romania, Russia, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Vincent, Saudi Arabia, Scotland, Senegal, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Swaziland, sweden, Switzerland, Syrian Arab Republic, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Trinidad and Tobago, Turkey, Turks and Caicos Islands, U.S. Virgin Islands, UAE, Uganda, UK, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, USA, Uzbekistan, Venezuela, Vietnam, Yemen
Order worth Rs1,300 to be eligible for free shipping option AND a free gift!
Express shipping: Order before 5PM to get this by 11AM tomorrow. (In most cities. Weekdays only.)
For intermittent world wide travel use our Lifetime Validity Global SIM card. It includes incoming calls, local calls, calls to India, SMS, 3G/4G Data in one simple package. Lifetime validity allows you to have the same number each time you travel.
- Simple package for either calls, SMS or data or a combination of each.
- Prepaid: No billing shocks!
- There is no rent or monthly minimum usage.
- Lifetime validity on talk time, however phone number might change if it is not used.
- Call forwarding to India mobile or landline when not in use.
- Unused talk time/credit balance refundable for a year.
- We require a copy of your passport.
Voice / SMS Slabs
Countries are divided into slabs as below, giving you fixed number of minutes for each slab. Local calls are those within the same slab.
200 minutes/200 SMS when you are in one of:
Canada, Hong Kong, Israel, Japan, Malaysia, Mexico, Mongolia, Korea (South), Puerto Rico, Singapore, United States of America, Virgin Islands US
100 minutes/100 SMS when you are in one of:
Australia, Bangladesh, Bahamas, Bermuda, Brazil, Brunei Darussalam, Bhutan, Chile, Cambodia, Colombia, Costa Rica, Cyprus, Czech Republic, Germany, Denmark, France, Faroe Islands, Guadeloupe, Greece, French Guiana, Hungary, Indonesia, Ireland, Iceland, Kazakhstan, Kuwait, Laos, Liechtenstein, Martinique, Nigeria, Norway, New Zealand, Pakistan, Peru, Poland, Portugal, Paraguay, Réunion, Romania, Slovakia, Sri Lanka, Sweden, Taiwan, Thailand, United Kingdom, Vietnam
50 minutes/50 SMS when you are in one of:
Afghanistan, Andorra, Angola, Anguilla, Aruba, Argentina, Armenia, Antigua and Barbuda, Austria, Bahrain, Barbados, Belgium, Bulgaria, Bolivia, Botswana, Cayman Islands, China, Croatia, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, Gibraltar, Grenada, Guatemala, Guyana, Honduras, Iran, Iraq, Italy, Jamaica, Jordan,Kenya, Kyrgyzstan, Latvia, Lebanon, Libya, Lithuania, Luxembourg, Macao, Macedonia, Malta, Mauritius, Mexico, Morocco, Mozambique, Nepal, Netherlands, Netherlands Antilles, Panama, Philippines, Qatar, Russian Federation, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and Grenadines, Saudi Arabia, Serbia, Slovenia, Spain, South Africa, Sudan, Swaziland, Switzerland, Tajikistan, Trinidad and Tobago, Turkey, Turks and Caicos Islands, Ukraine, United Arab Emirates, Uruguay, Uzbekistan, Venezuela, Virgin Islands UK, Yemen
Exceptions: In Austria, Belgium, Bulgaria, Croatia, Estonia, Finland, Georgia, Gibraltar, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Serbia, Slovenia, Spain, Switzerland, Tajikistan, Ukraine you get 100mins of calls to India
25 minutes/25 SMS when you are in one of:
Albania, Algeria, Azerbaijan, Benin, Bosnia and Herzegovina Burkina Faso, Belarus, Cameroon, Cape Verde, Côte d’Ivoire, Equatorial Guinea, , Fiji, French Polynesia, Gabon, Gambia, Ghana, Guinea-Bissau, Lesotho, Malawi, Mali, Mayotte, Moldova, Monaco, Montenegro, Montserrat, Myanmar, Namibia, New Caledonia, Nicaragua, Niger, Rwanda, Senegal, South Sudan, Syria, Tanzania, Timor-Leste, Uganda, Zambia, Zimbabwe
Exceptions: In Albania, Bosnia and Herzegovina, Fiji, Mayotte & Monaco you get 100mins of calls to India
Data Slabs
2GB when you are in one of:
Austria, Denmark, Greece, Hong Kong, Ireland, Italy, Norway, Poland, Sweden, Taiwan, Turkey, United Kingdom
1GB when you are in one of:
Afghanistan, Albania, Australia, Azerbaijan, Belarus, Belgium, Botswana, Bulgaria, Cameroon, Canada, Central African Republic, Congo, Congo (Democratic Republic), Cote D’ivoire, Croatia, Cyprus, Czech Republic, Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Gibraltar, Guadeloupe, Guinea, Guinea-Bissau, Hungary, Iceland, Israel, Kazakhstan, Kyrgyzstan, Korea (South), Latvia, Lesotho, Liechtenstein, Liberia, Lithuania, Luxembourg, Macedonia, Malawi, Malta, Mozambique, Myanmar, Netherlands, New Zealand, Niger, Nigeria, Portugal, Puerto Rico, Réunion, Romania, Russian Federation, Rwanda, Senegal, Serbia, Seychelles, Slovakia, Slovenia, Spain, South Africa, Sri Lanka, Swaziland, Switzerland, Tanzania, Uganda, Ukraine, United States of America, Zambia
500MB when you are in one of:
Armenia, Cape Verde, Chile, China, Costa Rica, Dominican Republic, El Salvador, Fiji, Gabon, Guatemala, Honduras, Indonesia, Iran, Japan, Kuwait, Mauritius, Mexico, Montenegro, Mongolia, Malaysia, Nicaragua, Oman, Peru, Philippines, Samoa West, Singapore, Tajikistan, Thailand, Uruguay, Uzbekistan, Vietnam
250MB when you are in one of:
Algeria, Anguilla, Antigua and Barbuda, Argentina, Aruba, Bahrain, Bangladesh, Barbados, Bermuda, Bolivia, Brazil, British Virgin Islands, Brunei Darussalam, Cayman Islands, Cambodia, Chad, Colombia, Dominica, Ecuador, Egypt, Faroe Islands, Gambia, Grenada, Guyana, Guernsey, Haiti, Isle of Man, Jamaica, Jersey, Jordan, Kenya, Laos, Macao, Mauritania, Moldova, Nepal, Netherlands Antilles, Oman, Pakistan, Panama, Paraguay, Qatar, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and Grenadines, Saudi Arabia, Sierra Leone, Tonga, Turks and Caicos Islands, United Arab Emirates
Using the SIM Card
Using the SIM Card for the first time
- Power off your phone
- Insert your new SIM card into the first SIM card slot
- Power on your phone
- Your phone should connect on a GSM/WCDMA/LTE network.
Please also note, using this SIM card to surf Internet or make calls outside coverage countries will significantly reduce the data and voice usage capacity, or even cause the SIM card to stop functioning.
Receiving calls
People anywhere in the world can dial your UK number directly to reach you, for example, +44774132 12345.
Making Calls through Reverse Call
This SIM uses reverse call for outbound calls. When you dial using reverse call, the call disconnects and you receive a return call connecting you with the number you want to speak to.
If you fail to get a call back, redial the number followed by the “#” key.
Making local calls
For the purposes of this card, local calls include calls to any country in the same slab as the country from which you are calling. To make such calls use the full international format. E.g. to call a UK landline number from any country use (for example) +44 207 222 1234.
Emergency Call Number.
Please note Europe emergency call number “112” will NOT work in this card.
Making calls to India
Remember to add the country code when making calls to India. Check that the number begins with +91 before dialing. E.g. to call India number 022 24216344, dial +91 22 24216344
Helpdesk
TSIM’s customer service agents can be reached via email at services@tsim.in or phone +91 22 24216344.
Should you use automatic or manual network selection?
There are two ways of selecting a network. You can either set your handset to use AUTOMATIC Network selection or MANUAL selection. When using automatic selection the handset will look for all networks that it is able to attach to and logs onto the first network it finds. When using manual selection you must manually search through the networks and select a network to attach to. We recommend using automatic network selection. Please refer to your handset manual to check the default settings for your phone.
Setting up call forwarding/divert
To activate call forwarding/call divert, dial *102(phone number in international format)#. You will get a confirmation message on the screen. For eg. *102912224216344#. To deactivate dial *103#
Setting data on your phone
Please ensure Mobile Data & Data Roaming is enabled on your phone. Setup APN (Access Point Name) manually as follows:
Set Access Point Name (APN) in your smartphone to “globaldata” without any username or password
On Android Phones, tap the Menu button / Settings / Mobile networks / Access Point Names / New APN / Set Name & APN as “globaldata” / OK / Save
On iPhone: Tap Settings / General / Network / Cellular Data Network / APN and enter “globaldata”. Leave username & password blank. Tap Network
On iPhone6 & above:
a. While connected to WiFi, open Safari and goto: m.apnchanger.org
b. Select Manual
c. Enter “globaldata” in APN Name (small letters & no spaces) and click install.
d. If asked for a PIN enter your iPhone 4 digit unlocking PIN
e. Approve the installation of the unsigned profile.
On some iPhone devices you will need to remove the existing current Profile (found in Settings-> General -> Profile -> Existing Profile -> Remove) before installing the Globaldata APN.
On Windows Phone: Go to Apps list / Settings / Mobile Network / Add Internet APN / Set APN as “globaldata” / Save
Checking your Balance
You will periodically get automatic balance messages on your phone. Another way to get balance information is to dial +163 162 10 001 from your phone and disconnect after a few rings. The call will not be answered and you will not be charged for that call. You will later receive an SMS with balance information.
Online Refill
Use this link to instantly add credit to this card. This link requires you to know either the SIM serial number (printed on the SIM) or the SIM phone number. If you are sure of neither, it is best to use the drop down under “New Card or Refill?” and choose Refill. Our helpdesk will trace out your earlier TSIM phone number and if necessary verify it with you before crediting the card.
Refund Policy
You are eligible for a refund on unused talktime/data with usage rounded to the next slab. I.e. If you use 2.8GB after subscribing to a 6GB SIM card, your usage will be taken to be 4GB, and you will get refund on the difference between the price of a 4GB and 6GB card. This refund is available for 12 months after payment.
| Weight | 0.1 kg |
|---|---|
| Minutes | 200 Incoming Minutes/200 Local Minutes/200 India Minutes/200 SMS or 2GB Data, 400 Incoming Minutes/400 Local Minutes/400 India Minutes/400 SMS or 4GB Data, 600 Incoming Minutes/600 Local Minutes/600 India Minutes/600 SMS or 6GB Data, 12GB / Data Only / 1 year, 800 Incoming minutes/800 Local Minutes/800 India Minutes/800 SMS or 8GB Data, 1000 Incoming Minutes/1000 Local Minutes/1000 India Minutes/1000 SMS or 10GB Data, 24GB / Data Only / 2 year, 1200 Incoming Minutes/1200 Local Minutes/1200 India Minutes/1200 SMS or 12GB Data, 1400 Incoming Minutes/1400 Local Minutes/1400 India Minutes/1400 SMS or 14GB Data, 1600 Incoming Minutes/1600 Local Minutes/1600 India Minutes/1600 SMS or 16GB Data, 1800 Incoming Minutes/1800 Local Minutes/1800 India Minutes/1800 SMS or 18GB Data, 2000 Incoming Minutes/2000 Local Minutes/2000 India Minutes/2000 SMS or 20GB Data |
| New Card or Refill? | New, Refill |
138 reviews for Refundable Lifetime Global SIM Card
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Melroy Pereira (Verified user) –
Fantastic product!!! Highly recommended!!!! Will suggest my friends too, buy this sim card!!!!
Services Tsim –
Thank you for your kind review and recommendation.
janetrizvi (Verified user) –
There’s nothing on the website to indicate that if a ‘lifetime validity’ card isn’t used for a long time it will expire. At worst, we’re told, the number may change. But when I went to refill my card for my forthcoming trip to the UK I was told that because it hadn’t been used for a long time it had expired & I’d have to buy another. The copany has cheated me, & I shan’t be buying any of their products again.
Services Tsim –
When the number changes due to lack of use, we need to change the physical SIM card too. Please note there was and is no separate charge for the SIM card therefore there is no monetary loss to you on this. Any remaining balance on the previous card is useable towards the new SIM card you take from us. Trust we have answered your concerns and hope you will give us another chance to serve you.
Kalaimani RAMASAMY (Verified user) –
Very useful. It doesn’t work sometime.
Services Tsim –
Thank you for your balanced review.
Johny Kulamakkattu (Verified user) –
I used the Global Card in Jan / Feb 20 for USA and Qatar trip. It worked well, though initially it was not connecting to network. It is required to switch Automatic to Manual selection of Network provider. In USA calls and Data worked fine, but in Qatar only calls, could not connect to internet.
Services Tsim –
Thank you for your balanced review.
maharshi bhaswant (Verified user) –
This is a great sim and helping me in using different countries without changing to country specific sim. No need to wait for the activation as well.
Good quality calls and i recommend to people who travel frequently.
Can not comment on internet as I have not used.
Services Tsim –
Thank you for your kind review and recommendation.
Yazdi Buhariwalla (Verified user) –
No second thought to go for a change as I am using TSIM for the last couple of years.
Connectivity is good and service by the team like Alisha & Archana is excellent .
Keep doing the good work.
Services Tsim –
Thank you for your kind words for our team and continued support.
Yazdi Buhariwalla (Verified user) –
TSIM is always on my top priority. I am using this Globlal Lifetime SIM card since last 7 years and it’s working great.
The local support in MUMBAI is excellent.
Services Tsim –
Thank you for your kind words.
Ajay –
This card did not work for data in Philippines . I wasted about 4 hours with customer service and they asked me to send all sort of screen shots which I did . Country was mentioned in the first place but after few hours, they said it will not work for Philippines, it was shocking . More shocking was that despite paying for faster delivery, blue dart guy did not deliver the SIM card at my place despite several reminders to customer services. Useless customer service and poor logistics partnerships.
Services Tsim –
This SIM card has no coverage for Data in Philippines. We are sorry the agents did not immediately point this out when you reached. They had got confused by the fact that you were in Malaysia the previous day. We apologise for this inconvenience and are taking steps to ensure our helpdesk does not repeat this mistake. We will be in touch with you for a refund.
Harshad Khatavkar (Verified user) –
The SIM worked seamlessly along with data and am very pleased with the product.
Services Tsim –
Thank you for your kind review.
Amit poonji (Verified user) –
The sim works very efficiently. Requires some set up which can be difficult for some people
Services Tsim –
Thank you for your kind and balanced review. It is true that sometimes the APN needs to be setup which can be challenging.
Jassi Gill (Verified user) –
I recently used Tsim Global Unlimited Sim card in France & Italy for 10 days…the card worked flawlessly with good Data & call coverage…it is highly recommended for foreign travel…fairly priced & compatible with most networks
Services Tsim –
Thank you for your kind review and for confirming the countries in which it worked.
Harish Kumar (Verified user) –
I used TSIM’s Europe Sim while I was on my italy trip and it worked so well there. No problem at all in terms of using for calling to India, & local. Also internet connectivity works well. We definately recommend to everyone. Thanks for TSIM for providing such a lovely services to their customers in abroad.
Services Tsim –
Thank you for your kind words and recommendation.
Ramesh Gangadharan (Verified user) –
I had availed T-SIM’s Lifetime Global SIM Card since I had to travel to US, Dubai, Srilanka & Singapore so that I could utilize for my official as well personal trip. Happy with my decision as I had seamless data & call connectivity connectivity throughout my trips.
I had ordered new SIM 1 day before travel (before 6pm) and received the SIM within 6pm next day through BlueDart courier. As explained put the SIM in SIM Slot #1. Once I switched on my cell at the destination countries, started to work without any issues.
Minor observation was , it is required to switch Automatic to Manual selection of Network provider.
Services Tsim –
Thank you for your kind and detailed review.
YAZDI BUHARIWALLA (Verified user) –
5*is too less. I would rate 7*
The support staff Alisha & Archana are very supportive. Using TSIM since last couple of years is very user free.
Services Tsim –
Thank you for your kind words!
Anuraag (Verified user) –
I used this sim card in Turkey and Greece. I got 4g speeds throughout and had no problems anywhere. The connectivity was good and even though the first connection took a couple of minutes, the overall service was remarkable.
Services Tsim –
Thank you for your kind review and for specifying the countries in which it worked.
S. Desa (Verified user) –
Used this SIM card in Malaysia and UK. Had no problem with voice calls and data in both places. Initially, it did not work after I landed and while I was in London Airport. However, it started the minute I got out of the airport.
This is a very convenient service considering you can use the same SIM for all countries. Moreover, you can keep the balance on your SIM and use it on your future trips.
Services Tsim –
Thank you for your kind review and for confirming the countries in which it worked.
Chandramouli P (Verified user) –
While it worked most of the time (in Germany/Netherlands), it had issues when there was a swap from Wifi to data. I had to switch the phone off and turn it back on. Would be nice if they can have a 4G data connection since most of the time it was in 3G. Also had issues several times calling landline numbers in India.
Services Tsim –
Thank you for your balanced review and for confirming the countries in which it worked. We are working on increasing the 4G coverage this year.
Vyas tarkeshkumar hasmukhray (Verified user) –
It is really great satisfaction when we go abroad and after that we connect our family and friends immediately after leaving our home country. Really great products and superb service.
Services Tsim –
Thank you for your kind words.
Pranjal (Verified user) –
Quite good. So far tested in Singapore and China. Works well. It may take some time (Couple of minutes) to start working when we change the country but works well. Good options for everyone who is traveling in multiple countries, or who often go on foreign trips. This will ensure you have the same number in every trip and you/your loved once can contact in case of emergency (or otherwise too) right from when you land. Recommended.
I have used Other Tsim for USA also, that also worked well. Overall TSIM is recommended and I am satisfied with their service.
Services TSIM (Verified user) –
Thank you for your kind review, recommendation and continued support.
Sandeep Nyati (Verified user) –
I bought this card last year and have used it successfully in Turkey, Greece and many other countries. I recommend everyone who is a global traveler to have one. It has life time validity and connectivity I very good.
Services Tsim –
Thank you for your kind words and for specifying where the SIM card worked.
Malvika Ambekar (Verified user) –
This sim works well for calling but APN setting was a task. Finally throughout the trip of ten days I couldn’t use the data service. Was only able to use calling service. Had friends who just watched on top international calling and data service on to their existing services only. I felt rather buying a sim, it’s way more convenient to latch on the international services.
Services Tsim –
We are sorry you could not get the APN setting in place during your trip. Most versions on this card require one time APN setting. We wish you had contacted us during your trip so that we could have guided you in the setup. Thank you for your balanced review.
rakeshg2000 (Verified user) –
worked well in south africa.
the data was also well connected.
in cape town,Johannesburg it has a very good coverage
thanks tsim
Services Tsim –
Thank you for your kind review and for specifying the areas in which it worked.
JAYACHANDRAN ELANGO (Verified user) –
I had purchased Lifetime Global Sim Card from TSIM and installed in my Samsung A30 Phone. It was working for about couple of hours since I landed in Milan / Genoa in the evening on 9-July. Thereafter it did not work at all. I had called up TSIM from Genoa on 10-July from alternate number. I was asked to remove the Sim and re-install after 10 minutes. I tried many times like this, without success. I was put into lot of inconvenience. After couple of days I returned to India and approached TSIM. They informed that because of the Network Problem, SIM would not have worked. I was unable to buy this argument. Even though TSIM refunded my amount it left a bitter taste for me.
Services Tsim –
We are sorry we could not solve your problem in time. Thank you for taking the time to write this review.
Rizu (Verified user) –
Worst experience in gulf edition of my journey with this communicative medium.
Hindered telecomm services with unreasonable price hook ups. Not recommended to use in gulf area. Don’t know about other places. No hard feelings.
Services Tsim –
It is true telecom costs are high in the gulf area due to termination charges by the local telecpm companies. We are sorry for the inconvenience and thank you for your review.
DRGYPATEL (Verified user) –
Good Sim.
Anywhere useful.
Local partner networks sometimes not good.
But, useful in emergency.
Services Tsim –
Thank you for your kind review.
Sumanta Chakraborty (Verified user) –
Initially I was a bit skeptic on whether to use this or not. But it turned out to be an excellent choice. During my transit through Doha it did not work. But through my family using internet wifi I came to know that the sim must be inserted in the first sim slot to work. The company should have mentioned this somewhere explicitly. Later I changed to first sim slot and it worked in Germany, Spain, Italy and Slovenia perfectly. I will be transiting through Doha again on my return let us see if it works there or not. Nonetheless, it was a very good choice and thanks to Tsim.
Services Tsim –
Thank you for your kind and detailed review. It is true that in dual SIM card phones, the SIM card that provides Data should be inserted into the first SIM card slot. We have updated the product page to reflect this.
Neeraj (Verified user) –
Purchased SIM card for my Finland, Sweden and Norway trip. Although it worked in all countries, I faced some problems in Finland. The network didn’t work for several hours at one point of time. APN automatically changed and I had to reset it manually several times specially after crossing borders and sometimes even on highways and moving from one city to another in same country.
The most frustrating part however was frequent communication from T-sim side. From the time I ordered SIM and till I returned India, I kept getting messages to upload documents e.g. Passport and Visa, which I had already uploaded. Before departing, I contacted support staff about this issue and they confirmed that they received my documents and I shall ignore SMS and emails as they were arising because of a system fault. While abroad, I received message from T-SIM on my whatsapp (in addition to email) requesting document upload immediately failing which services will be discontinued. This was really annoying and unprofessional.
Overall, the purpose of communication was served but the experience was not a pleasant one.
Services Tsim –
We are sorry for the repeated email messages you received. This was due to the fact that you had multiple orders on the same day, but had uploaded your documents for just one. The email messages pertained to the other orders. We are updating our systems to ensure that documentation for multiple orders can be completed at once so that this issue does not recur. Thank you for taking the time to bring this to our notice and for the balanced review.
Yazdi Buhariwalla (Verified user) –
TSIM is Excellent. The backup team of Ms. Alisha & Archana is superb.
At times I use to not get the network and especially in this last 2 months in Europe and I was told to switch off my phone for few mins and than start and it was going well.
Sometimes I feel the consumption is wrongly calculated or something is wrong with the system as at times I feel I am charged wrongly.
Rest I am happy with TSim.
Services Tsim –
Thank you for your kind words for our team. We will investigate your usage and try to find why you feel you are at time charged wrongly.
Amit –
This sim is nothing more than a gamble. It may or may not work. If it works, voila you have a little cheaper sim. But if it doesn’t you will end up spending double the money or may be more.
Further if you are going to multiple places, avoid this as surely this wouldn’t work at all places
Services Tsim –
We are sorry the SIM card did not meet your expectations. The SIM card requires you to set APN, and in some cases do it again when crossing borders. Thank you for taking the time to share your experience.
P C Gupta (Verified user) –
Used in Canada and USA. Outgoing calls proved a challenge and had to contact the service team repeatedly. They were nice enough to respond each time and the solution was to remove and replace the SIM. Having to do that repeatedly to get the phone working was rather inconvenient.
Once connected, call quality was good.
Data did work despite repeated attempts and I am wondering what to do when I travel again in the near future.
Services Tsim –
We are sorry you had repeated trouble with the SIM. In Canada the SIM card works in reverse call principle and needs you to add a hash at end of the number. Also, while crossing borders, the phone settings sometimes need to be redone. We are sure the SIM card will serve you better in your future travels.