tsim.in, 
Description
- Simple package for either calls, SMS or data or a combination of each.
- Prepaid: No billing shocks!
- There is no rent or monthly minimum usage.
- Lifetime validity on talk time, however phone number might change if it is not used.
- Call forwarding to India mobile or landline when not in use.
- Unused talk time/credit balance refundable for a year.
- We require a copy of your passport.
Voice / SMS Slabs
Countries are divided into slabs as below, giving you fixed number of minutes for each slab. Local calls are those within the same slab.
200 minutes/200 SMS when you are in one of:
Canada, Hong Kong, Israel, Japan, Malaysia, Mexico, Mongolia, Korea (South), Puerto Rico, Singapore, United States of America, Virgin Islands US
100 minutes/100 SMS when you are in one of:
Australia, Bangladesh, Bahamas, Bermuda, Brazil, Brunei Darussalam, Bhutan, Chile, Cambodia, Colombia, Costa Rica, Cyprus, Czech Republic, Germany, Denmark, France, Faroe Islands, Guadeloupe, Greece, French Guiana, Hungary, Indonesia, Ireland, Iceland, Kazakhstan, Kuwait, Laos, Liechtenstein, Martinique, Nigeria, Norway, New Zealand, Pakistan, Peru, Poland, Portugal, Paraguay, Réunion, Romania, Slovakia, Sri Lanka, Sweden, Taiwan, Thailand, United Kingdom, Vietnam
50 minutes/50 SMS when you are in one of:
Afghanistan, Andorra, Angola, Anguilla, Aruba, Argentina, Armenia, Antigua and Barbuda, Austria, Bahrain, Barbados, Belgium, Bulgaria, Bolivia, Botswana, Cayman Islands, China, Croatia, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, Gibraltar, Grenada, Guatemala, Guyana, Honduras, Iran, Iraq, Italy, Jamaica, Jordan,Kenya, Kyrgyzstan, Latvia, Lebanon, Libya, Lithuania, Luxembourg, Macao, Macedonia, Malta, Mauritius, Mexico, Morocco, Mozambique, Nepal, Netherlands, Netherlands Antilles, Panama, Philippines, Qatar, Russian Federation, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and Grenadines, Saudi Arabia, Serbia, Slovenia, Spain, South Africa, Sudan, Swaziland, Switzerland, Tajikistan, Trinidad and Tobago, Turkey, Turks and Caicos Islands, Ukraine, United Arab Emirates, Uruguay, Uzbekistan, Venezuela, Virgin Islands UK, Yemen
Exceptions: In Austria, Belgium, Bulgaria, Croatia, Estonia, Finland, Georgia, Gibraltar, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Serbia, Slovenia, Spain, Switzerland, Tajikistan, Ukraine you get 100mins of calls to India
25 minutes/25 SMS when you are in one of:
Albania, Algeria, Azerbaijan, Benin, Bosnia and Herzegovina Burkina Faso, Belarus, Cameroon, Cape Verde, Côte d’Ivoire, Equatorial Guinea, , Fiji, French Polynesia, Gabon, Gambia, Ghana, Guinea-Bissau, Lesotho, Malawi, Mali, Mayotte, Moldova, Monaco, Montenegro, Montserrat, Myanmar, Namibia, New Caledonia, Nicaragua, Niger, Rwanda, Senegal, South Sudan, Syria, Tanzania, Timor-Leste, Uganda, Zambia, Zimbabwe
Exceptions: In Albania, Bosnia and Herzegovina, Fiji, Mayotte & Monaco you get 100mins of calls to India
Data Slabs
2GB when you are in one of:
Austria, Denmark, Greece, Hong Kong, Ireland, Italy, Norway, Poland, Sweden, Taiwan, Turkey, United Kingdom
1GB when you are in one of:
Afghanistan, Albania, Australia, Azerbaijan, Belarus, Belgium, Botswana, Bulgaria, Cameroon, Canada, Central African Republic, Congo, Congo (Democratic Republic), Cote D’ivoire, Croatia, Cyprus, Czech Republic, Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Gibraltar, Guadeloupe, Guinea, Guinea-Bissau, Hungary, Iceland, Israel, Kazakhstan, Kyrgyzstan, Korea (South), Latvia, Lesotho, Liechtenstein, Liberia, Lithuania, Luxembourg, Macedonia, Malawi, Malta, Mozambique, Myanmar, Netherlands, New Zealand, Niger, Nigeria, Portugal, Puerto Rico, Réunion, Romania, Russian Federation, Rwanda, Senegal, Serbia, Seychelles, Slovakia, Slovenia, Spain, South Africa, Sri Lanka, Swaziland, Switzerland, Tanzania, Uganda, Ukraine, United States of America, Zambia
500MB when you are in one of:
Armenia, Cape Verde, Chile, China, Costa Rica, Dominican Republic, El Salvador, Fiji, Gabon, Guatemala, Honduras, Indonesia, Iran, Japan, Kuwait, Mauritius, Mexico, Montenegro, Mongolia, Malaysia, Nicaragua, Oman, Peru, Philippines, Samoa West, Singapore, Tajikistan, Thailand, Uruguay, Uzbekistan, Vietnam
250MB when you are in one of:
Algeria, Anguilla, Antigua and Barbuda, Argentina, Aruba, Bahrain, Bangladesh, Barbados, Bermuda, Bolivia, Brazil, British Virgin Islands, Brunei Darussalam, Cayman Islands, Cambodia, Chad, Colombia, Dominica, Ecuador, Egypt, Faroe Islands, Gambia, Grenada, Guyana, Guernsey, Haiti, Isle of Man, Jamaica, Jersey, Jordan, Kenya, Laos, Macao, Mauritania, Moldova, Nepal, Netherlands Antilles, Oman, Pakistan, Panama, Paraguay, Qatar, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and Grenadines, Saudi Arabia, Sierra Leone, Tonga, Turks and Caicos Islands, United Arab Emirates
Using the SIM Card
Using the SIM Card for the first time
- Power off your phone
- Insert your new SIM card into the first SIM card slot
- Power on your phone
- Your phone should connect on a GSM/WCDMA/LTE network.
Please also note, using this SIM card to surf Internet or make calls outside coverage countries will significantly reduce the data and voice usage capacity, or even cause the SIM card to stop functioning.
Receiving calls
People anywhere in the world can dial your UK number directly to reach you, for example, +44774132 12345.
Making Calls through Reverse Call
This SIM uses reverse call for outbound calls. When you dial using reverse call, the call disconnects and you receive a return call connecting you with the number you want to speak to.
If you fail to get a call back, redial the number followed by the “#” key.
Making local calls
For the purposes of this card, local calls include calls to any country in the same slab as the country from which you are calling. To make such calls use the full international format. E.g. to call a UK landline number from any country use (for example) +44 207 222 1234.
Emergency Call Number.
Please note Europe emergency call number “112” will NOT work in this card.
Making calls to India
Remember to add the country code when making calls to India. Check that the number begins with +91 before dialing. E.g. to call India number 022 24216344, dial +91 22 24216344
Helpdesk
TSIM’s customer service agents can be reached via email at services@tsim.in or phone +91 22 24216344.
Should you use automatic or manual network selection?
There are two ways of selecting a network. You can either set your handset to use AUTOMATIC Network selection or MANUAL selection. When using automatic selection the handset will look for all networks that it is able to attach to and logs onto the first network it finds. When using manual selection you must manually search through the networks and select a network to attach to. We recommend using automatic network selection. Please refer to your handset manual to check the default settings for your phone.
Setting up call forwarding/divert
To activate call forwarding/call divert, dial *102(phone number in international format)#. You will get a confirmation message on the screen. For eg. *102912224216344#. To deactivate dial *103#
Setting data on your phone
Please ensure Mobile Data & Data Roaming is enabled on your phone. Setup APN (Access Point Name) manually as follows:
Set Access Point Name (APN) in your smartphone to “globaldata” without any username or password
On Android Phones, tap the Menu button / Settings / Mobile networks / Access Point Names / New APN / Set Name & APN as “globaldata” / OK / Save
On iPhone: Tap Settings / General / Network / Cellular Data Network / APN and enter “globaldata”. Leave username & password blank. Tap Network
On iPhone6 & above:
a. While connected to WiFi, open Safari and goto: m.apnchanger.org
b. Select Manual
c. Enter “globaldata” in APN Name (small letters & no spaces) and click install.
d. If asked for a PIN enter your iPhone 4 digit unlocking PIN
e. Approve the installation of the unsigned profile.
On some iPhone devices you will need to remove the existing current Profile (found in Settings-> General -> Profile -> Existing Profile -> Remove) before installing the Globaldata APN.
On Windows Phone: Go to Apps list / Settings / Mobile Network / Add Internet APN / Set APN as “globaldata” / Save
Checking your Balance
You will periodically get automatic balance messages on your phone. Another way to get balance information is to dial +163 162 10 001 from your phone and disconnect after a few rings. The call will not be answered and you will not be charged for that call. You will later receive an SMS with balance information.
Online Refill
Use this link to instantly add credit to this card. This link requires you to know either the SIM serial number (printed on the SIM) or the SIM phone number. If you are sure of neither, it is best to use the drop down under “New Card or Refill?” and choose Refill. Our helpdesk will trace out your earlier TSIM phone number and if necessary verify it with you before crediting the card.
Refund Policy
You are eligible for a refund on unused talktime/data with usage rounded to the next slab. I.e. If you use 2.8GB after subscribing to a 6GB SIM card, your usage will be taken to be 4GB, and you will get refund on the difference between the price of a 4GB and 6GB card. This refund is available for 12 months after payment.
Melroy Pereira (verified owner) –
Fantastic product!!! Highly recommended!!!! Will suggest my friends too, buy this sim card!!!!
Services Tsim –
Thank you for your kind review and recommendation.
janetrizvi (verified owner) –
There’s nothing on the website to indicate that if a ‘lifetime validity’ card isn’t used for a long time it will expire. At worst, we’re told, the number may change. But when I went to refill my card for my forthcoming trip to the UK I was told that because it hadn’t been used for a long time it had expired & I’d have to buy another. The copany has cheated me, & I shan’t be buying any of their products again.
Services Tsim –
When the number changes due to lack of use, we need to change the physical SIM card too. Please note there was and is no separate charge for the SIM card therefore there is no monetary loss to you on this. Any remaining balance on the previous card is useable towards the new SIM card you take from us. Trust we have answered your concerns and hope you will give us another chance to serve you.
Kalaimani RAMASAMY (verified owner) –
Very useful. It doesn’t work sometime.
Services Tsim –
Thank you for your balanced review.
Johny Kulamakkattu (verified owner) –
I used the Global Card in Jan / Feb 20 for USA and Qatar trip. It worked well, though initially it was not connecting to network. It is required to switch Automatic to Manual selection of Network provider. In USA calls and Data worked fine, but in Qatar only calls, could not connect to internet.
Services Tsim –
Thank you for your balanced review.
maharshi bhaswant (verified owner) –
This is a great sim and helping me in using different countries without changing to country specific sim. No need to wait for the activation as well.
Good quality calls and i recommend to people who travel frequently.
Can not comment on internet as I have not used.
Services Tsim –
Thank you for your kind review and recommendation.
Yazdi Buhariwalla (verified owner) –
No second thought to go for a change as I am using TSIM for the last couple of years.
Connectivity is good and service by the team like Alisha & Archana is excellent .
Keep doing the good work.
Services Tsim –
Thank you for your kind words for our team and continued support.
Yazdi Buhariwalla (verified owner) –
TSIM is always on my top priority. I am using this Globlal Lifetime SIM card since last 7 years and it’s working great.
The local support in MUMBAI is excellent.
Services Tsim –
Thank you for your kind words.
Ajay –
This card did not work for data in Philippines . I wasted about 4 hours with customer service and they asked me to send all sort of screen shots which I did . Country was mentioned in the first place but after few hours, they said it will not work for Philippines, it was shocking . More shocking was that despite paying for faster delivery, blue dart guy did not deliver the SIM card at my place despite several reminders to customer services. Useless customer service and poor logistics partnerships.
Services Tsim –
This SIM card has no coverage for Data in Philippines. We are sorry the agents did not immediately point this out when you reached. They had got confused by the fact that you were in Malaysia the previous day. We apologise for this inconvenience and are taking steps to ensure our helpdesk does not repeat this mistake. We will be in touch with you for a refund.
Harshad Khatavkar (verified owner) –
The SIM worked seamlessly along with data and am very pleased with the product.
Services Tsim –
Thank you for your kind review.
Amit poonji (verified owner) –
The sim works very efficiently. Requires some set up which can be difficult for some people
Services Tsim –
Thank you for your kind and balanced review. It is true that sometimes the APN needs to be setup which can be challenging.
Jassi Gill (verified owner) –
I recently used Tsim Global Unlimited Sim card in France & Italy for 10 days…the card worked flawlessly with good Data & call coverage…it is highly recommended for foreign travel…fairly priced & compatible with most networks
Services Tsim –
Thank you for your kind review and for confirming the countries in which it worked.
Harish Kumar (verified owner) –
I used TSIM’s Europe Sim while I was on my italy trip and it worked so well there. No problem at all in terms of using for calling to India, & local. Also internet connectivity works well. We definately recommend to everyone. Thanks for TSIM for providing such a lovely services to their customers in abroad.
Services Tsim –
Thank you for your kind words and recommendation.
Ramesh Gangadharan (verified owner) –
I had availed T-SIM’s Lifetime Global SIM Card since I had to travel to US, Dubai, Srilanka & Singapore so that I could utilize for my official as well personal trip. Happy with my decision as I had seamless data & call connectivity connectivity throughout my trips.
I had ordered new SIM 1 day before travel (before 6pm) and received the SIM within 6pm next day through BlueDart courier. As explained put the SIM in SIM Slot #1. Once I switched on my cell at the destination countries, started to work without any issues.
Minor observation was , it is required to switch Automatic to Manual selection of Network provider.
Services Tsim –
Thank you for your kind and detailed review.
YAZDI BUHARIWALLA (verified owner) –
5*is too less. I would rate 7*
The support staff Alisha & Archana are very supportive. Using TSIM since last couple of years is very user free.
Services Tsim –
Thank you for your kind words!
Anuraag (verified owner) –
I used this sim card in Turkey and Greece. I got 4g speeds throughout and had no problems anywhere. The connectivity was good and even though the first connection took a couple of minutes, the overall service was remarkable.
Services Tsim –
Thank you for your kind review and for specifying the countries in which it worked.
S. Desa (verified owner) –
Used this SIM card in Malaysia and UK. Had no problem with voice calls and data in both places. Initially, it did not work after I landed and while I was in London Airport. However, it started the minute I got out of the airport.
This is a very convenient service considering you can use the same SIM for all countries. Moreover, you can keep the balance on your SIM and use it on your future trips.
Services Tsim –
Thank you for your kind review and for confirming the countries in which it worked.
Chandramouli P (verified owner) –
While it worked most of the time (in Germany/Netherlands), it had issues when there was a swap from Wifi to data. I had to switch the phone off and turn it back on. Would be nice if they can have a 4G data connection since most of the time it was in 3G. Also had issues several times calling landline numbers in India.
Services Tsim –
Thank you for your balanced review and for confirming the countries in which it worked. We are working on increasing the 4G coverage this year.
Vyas tarkeshkumar hasmukhray (verified owner) –
It is really great satisfaction when we go abroad and after that we connect our family and friends immediately after leaving our home country. Really great products and superb service.
Services Tsim –
Thank you for your kind words.