Refundable Lifetime Europe SIM Card

(87 customer reviews)

₹1,489.00

Order worth Rs1,300 to be eligible for free shipping option AND a free gift!

This product is currently out of stock. Please consider using Unlimited Europe SIM Card

TSIM’s European SIM card covers all of Europe with a single UK number. Incoming calls, Local calls, Calls to India, SMS & 3G/4G Data is included in one flexible package. Outgoing is by direct dial. These lifetime validity permanumber SIMs are perfect for frequent travellers. With upto 20GB Data they are also suited to those that consume more data than voice.
  • 40 European countries in one SIM!
  • Bonus Country: USA
  • Incoming Calls, Local calls, Calls to India, SMS and 3G/4G Data in one package
  • Hotspot/Tethering allowed
  • Outgoing with direct dial – no prefixes!
  • Prepaid with Lifetime Validity.
  • Call Forwarding to your India number when not traveling!
  • Refundable – pay only for what you use!
  • Refillable – Use this link to instantly add credit!

Out of stock

Express shipping: Order before 5PM to get this by 11AM tomorrow. (In most cities. Weekdays only.)

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Description

For data-mostly usage, or for intermittent travel to Europe use our Refundable Lifetime Validity Europe SIM card. It includes incoming calls, local calls, calls to India, SMS, 3G/4G Data in one simple package. Lifetime validity allows you to have the same number each time you travel. Refund scheme lets you pay for just as much as you use
  • Simple package for either calls, SMS or data or a combination of each.
  • Prepaid: No billing shocks!
  • There is no rent or monthly minimum usage.
  • Lifetime validity on talk time, however phone number might change if it is not used.
  • Call forwarding to India mobile or landline when not in use.
  • Unused talk time/credit balance refundable for a year.
  • We require a copy of your passport.

Voice / SMS Slabs

Countries are divided into slabs as below, giving you fixed number of minutes for each slab. Local calls are those within the same slab.

200 minutes/200 SMS when you are in one of:

United States of America, 

100 minutes/100 SMS when you are in one of:

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Italy, Kazakhstan, Kyrgyzstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Netherlands, Norway, Poland, Portugal, Romania, Russian Federation, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Tajikistan, Turkey, Ukraine, United Kingdom

Exceptions: In Armenia, Austria, Belgium, Bulgaria, Croatia, Estonia, Finland, Italy, Kazakhstan, Kyrgyzstan, Latvia, Lithuania, Luxembourg, Macedonia, Malta, Netherlands, Russian Federation, Serbia, Slovenia, Spain, Switzerland, Tajikistan, Turkey & Ukraine you  get  50mins of incoming / local calls.

Data Slabs

2GB when you are in one of:

Austria, Denmark, Greece, Ireland, Italy, Norway, Poland, Sweden, Turkey, United Kingdom

1GB when you are in one of:

Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Finland, France, Georgia, Germany, Hungary, Iceland, Kazakhstan, Kyrgyzstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Netherlands, Portugal, Romania, Russian Federation, Serbia, Slovakia, Slovenia, Spain, Switzerland, Tajikistan, Ukraine, United States of America

Using the SIM Card

Using the SIM Card for the first time
  1. Power off your phone
  2. Insert your new SIM card
  3. Power on your phone
  4. Your phone should connect on a GSM/WCDMA/LTE network.

Please also note, using this SIM card to surf Internet or make calls outside coverage will significantly reduce the data and voice usage capacity, or even cause the SIM card to stop functioning.

Receiving calls

People anywhere in the world can dial your UK number directly to reach you, for example, +44774132 12345.

Emergency Call Number.

Please note Europe emergency call number “112” will NOT work in this card.

Making local calls

For the purposes of this card, local calls include calls to any country mentioned under “Coverage”, from any country mentioned under “Coverage”. To make such calls use the full international format. E.g. to call a UK landline number from any country use (for example) +44 207 222 1234.

Making calls to India

Remember to add the country code when making calls to India. Check that the number begins with +91 before dialing. E.g. to call India number 022 24216344, dial +91 22 24216344

Helpdesk

TSIM’s customer service agents can be reached via email at services@tsim.in or phone +91 22 24216344.

Should you use automatic or manual network selection?

There are two ways of selecting a network. You can either set your handset to use AUTOMATIC Network selection or MANUAL selection. When using automatic selection the handset will look for all networks that it is able to attach to and logs onto the first network it finds. When using manual selection you must manually search through the networks and select a network to attach to. We recommend using automatic network selection. Please refer to your handset manual to check the default settings for your phone.

Setting up call forwarding/divert

To activate call forwarding/call divert, dial *102(phone number in international format)#. You will get a confirmation message on the screen. For eg. *102912224216344#. To deactivate dial *103#

Setting data on your phone

Please ensure Mobile Data & Data Roaming is enabled on your phone. Setup APN (Access Point Name) manually as follows:

Set Access Point Name (APN) in your smartphone to “globaldata” without any username or password

On Android Phones, tap the Menu button  /  Settings / Mobile networks  / Access Point Names / New APN / Set Name & APN as “globaldata” / OK / Save
On iPhone: Tap Settings / General / Network / Cellular Data Network / APN and enter “globaldata”. Leave username & password blank.  Tap Network
On iPhone6 & above:
a. While connected to WiFi, open Safari and goto: m.apnchanger.org
b. Select Manual
c. Enter “globaldata” in APN Name (small letters & no spaces) and click install.
d. If asked for a PIN enter your iPhone 4 digit unlocking PIN
e. Approve the installation of the unsigned profile.
On some iPhone devices you will need to remove the existing current Profile (found in Settings-> General -> Profile -> Existing Profile -> Remove) before installing the Globaldata APN.
On Windows Phone: Go to Apps list / Settings / Mobile Network / Add Internet APN / Set APN as “globaldata” / Save

Checking your Balance

You will periodically get automatic balance messages on your phone. Another way to get balance information is to dial +163 162 10 001 from your phone and disconnect after a few rings. The call will not be answered and you will not be charged for that call. You will later receive an SMS with balance information.

Online Refill

Use this link to instantly add credit to this card.

Refund Policy

You are eligible for a refund on unused talktime/data with usage rounded to the next slab. I.e. If you use 2.8GB after subscribing to a 6GB SIM card, your usage will be taken to be 4GB, and you will get refund on the difference between the price of a 4GB and 6GB card. This refund is available for 12 months after payment.

Additional information

Weight 0.1 kg
Minutes

200 Incoming Minutes/200 Local Minutes/200 India Minutes/200 SMS or 2GB Data, 400 Incoming Minutes/400 Local Minutes/400 India Minutes/400 SMS or 4GB Data, 600 Incoming Minutes/600 Local Minutes/600 India Minutes/600 SMS or 6GB Data, 800 Incoming Minutes/800 Local Minutes/800 India Minutes/800 SMS or 8GB Data, 1000 Incoming Minutes/1000 Local Minutes/1000 India Minutes/1000 SMS or 10GB Data, 1200 Incoming Minutes/1200 Local Minutes/1200 India Minutes/1200 SMS or 12GB Data, 1400 Incoming Minutes/1400 Local Minutes/1400 India Minutes/1400 SMS or 14GB Data, 1600 Incoming Minutes/1600 Local Minutes/1600 India Minutes/1600 SMS or 16GB Data, 1800 Incoming Minutes/1800 Local Minutes/1800 India Minutes/1800 SMS or 18GB Data, 2000 Incoming Minutes/2000 Local Minutes/2000 India Minutes/2000 SMS or 20GB Data
New Card or Refill?

New, Refill

87 reviews for Refundable Lifetime Europe SIM Card

  1. Sarang Joshi (verified owner) –

    It worked fantastically in France, Italy and Switzerland.. Calling and internet data as well.. their support staff is very cooperative.. strongly recommended..

    • Services Tsim –

      Thank you for your kind words for our staff and your recommendation.

  2. Arun Sampath (verified owner) –

    Traveled through Germany with this SIM in my phone. In many places, there was no signal availability. Signal is available only in large cities like Frankfurt, Munich, Stuttgart. Unable to participate in tele con meetings while traveling due to lack of signal.

    • Services Tsim –

      We are sorry signal was not available in the areas you traveled. We are investigating the specifics of your case to see why this was so. Thank you for taking the time to bring this to our notice.

  3. Jagannathan (verified owner) –

    Very good service. Worked very well in Spain, Germany, Italy and Poland.
    Data was high speed in all countries and works fine. Value for money and I strongly recommand

    • Services Tsim –

      Thank you for your kind words and for confirming the countries in which it worked.

  4. Rajarshi Banerjee (verified owner) –

    Worked fine in Iceland. But an hour after I landed in Czech, the SIM stopped working.
    I contacted customer care but unfortunately they could not solve the issue. I had to take a local SIM card which was MUCH cheaper than TSIM’s offers and was very easily available.
    Based on my experience, I would not recommend anyone to buy TSIM as not only it is much more costly, but very unreliable also.

    • Services Tsim –

      We are sorry the SIM card did not work for you in Czech, and that our helpdesk was unable to resolve your issue in time. In rare cases, our network partners use frequencies that do not provide coverage to some mobile phones in some areas.

      Our Europe SIM card is designed to be of use in a trip to multiple countries. It is possible you find local SIM cards in each country that may have data or calling, or both, cheaper than TSIM’s Europe SIM card. However, in most cases, you may find that identifying and purchasing SIM cards in each country is not a worthwhile use of your time.

      Thank you for taking the time to write about your experience with our product.

  5. Sagar Jadhav (verified owner) –

    I used it during my 17 days trip of 4 countries across Europe – France, Switzerland, Italy and Greece. It worked very well in all the countries. Just that in switzerland there were some issues with mobile data connectivity i.e. I had to turn on the flight mode and then turn it off, for getting the data connection through. But this seemed to be the issue of local service provider Salt. Didn’t face it anywhere else. Voice call quality was also good. All in all a very good service in Europe.
    Since this is a lifetime card, if there is any balance left, it can be used for any later trips. (This is what I got to know from the customer care representative.) That makes it a good deal. Only shortfall with this card is that balance cannot be checked on the go.
    I’ll definitely recommend it.

    • Services Tsim –

      Thank you for your detailed review and for specifying countries in which it worked. We have recently started a system for checking balance.

  6. Payal Shah (verified owner) –

    Great data coverage across Italy, Prague and Munich. Switching over networks was effortless.
    However checking balance is a bit tedious, as the plans have been designed to be dynamic. Dynamic plans are great, but you guys could maybe have a simple one pager app for this tracking.
    Also, those trying to contact me from India weren’t able to connect so had to use WhatsApp calling for them.

    • Services Tsim –

      Thank you for your kind words. We are forwarding your suggestions to our team for action. We have recently launched balance notifications by SMS, which may have commenced after your trip. We are sorry that your family was not able to connect to you. We will investigate the cause of this.

  7. Arun (verified owner) –

    There is no way to find out how much balance is left…. Suddenly the SIM card stopped working without any notice or warning on the amount of usage and there is no way to find out online either. I had to recharge the SIM card sitting in a foreign country and that too taking the help of someone from India….. Rest is ok.

    • Services Tsim –

      We apologise for the inconvenience you had in finding balance left. We are rolling new notifications that will periodically inform of balance, as well as coming up with a new manner of finding balance.

  8. grace6348 (verified owner) –

    The TSIM card can work in Germany, Austria, but can’t connect the internet in Switzerland.

    • Services Tsim –

      We apologise for the inconvenience caused to you. Your phone did use some Data while in Switzerland, but may have had some other issue stopping you from fully utilising your connection. Please ask for support from our helpdesk when you are in such a situation, since sometimes a simple configuration change can solve the issue. Thank you for your review.

  9. shivrajparshad (verified owner) –

    The TSIM card worked like a charm. I have just returned from Europe and now need to check balance as I know I a going again in summer. Great product guys.

    • Services Tsim –

      Thank you for your kind words and continued support. We will send you the balance by email.

  10. maria gupta (verified owner) –

    I used the SIM card in the Czech republic, Hungary and Croatia. It worked fine.
    Topping up (while abroad) was a bit of a problem and I finally had to do a NEFT payment to the TSIM HDFC account.
    Also it would be good if there was an bigger incentive for additional usage. The additional minutes are virtually multiples of the first 100 minutes.
    However, the SIM card worked fine and was very useful so, I would definitely use it again.

    • Services Tsim –

      We are sorry you found the top up process problematic. For the refundable SIM Card we recommend customers to take a higher slab, since if the slab is not used, it is refunded. E.g., if you take a 4GB card, and use only upto 2GB, the difference in price between a 4GB and 2GB card is refunded.

      Also, the per minute rates are lower for the higher slabs. Thank you for your review and continued support.

  11. S B Umarji (verified owner) –

    I used the sim card in Russia. It worked well for calls in most big cities.

    • Services Tsim –

      Thank you for your review

  12. JEETENDRA KUMAR (verified owner) –

    Just perfect. Worked as soon as I landed. Used in Austria, Czech Republic and Slovakia.
    In fact it was very useful in Bratislava, Slovakia as I was there only for one day.

    • Services Tsim –

      Thank you for your kind words and for confirming the countries in which it worked.

  13. Pinkesh Jain (verified owner) –

    Worked seamlessly, without any effort in UK, Netherland and Sweden. A very good choice if you are traveling across UK and Europe.

    • Services Tsim –

      Thank you for your kind words and for confirming the countries in which it worked.

  14. Sudhanshu Krishna (verified owner) –

    Good service across countries and easy to use.

    • Services Tsim –

      Thank you for your kind words.

  15. SUDHIR SHARAN (verified owner) –

    It is the best and cheapest card for europe.It started working when we landed at CDG Paris and was throughout active till we left europe from Zurich.The feature of data and call combo is superb. No connectivity problem even in remote areas and data speed was terrific .Further we have call diverted to our indian number and the card is active even for our next trip.Nothing better is possible than TSIM

    • Services Tsim –

      Thank you for your kind words and for confirming the countries in which it worked.

  16. Mohit –

    Used this sim for travel across France, Belgium, Switzerland and Netherlands for 10 days. It worked great mostly for both data and calls. I had an issue with calls not working in Belgium but that was resolved by service team immediately.

    Will definitely use this again.

    • Services Tsim –

      Thank you for your kind words and continued support.

  17. Shruti Jain (verified owner) –

    I had taken this sim for trip to Sweden. It worked really well and I had a very good experience with data and connectivity. Its a good service and cheaper than matrix cards.

    • Services Tsim –

      Thank you for your kind words and review.

  18. Maj (verified owner) –

    I had taken this sim for my east europre trip and was very happy with the data and connectivity , better than matrix i would say

    • Services Tsim –

      Thank you for your kind words and review.

  19. Puneet Srivastava (verified owner) –

    Internet didnt work in switzerland. It kept on disconnecting after 1 or 2 mins and later it didnt connect at all. I took 100 mins/1gb plan and spend 90mins in talking to customer care for getting the internet issue fixed but no luck. Even the customer care didnt provide a solution for internet issue.

    • Services Tsim –

      We apologise that we could not solve your problems in time. Thank you for taking the time to write a review.

  20. Shyamala Sivakumar (verified owner) –

    Best decision i made to buy this sim. It worked completely fine in all the countries i travelled like Czech Republic, Belgium, Netherlands, France, Italy and Vatican. Didn’t find even a single issue with this. The calls and its cost is also super cheap. Even though i didn’t receive the apn setting by USSD code, there was clear instruction on how to set manually and the data worked completely fine. Highly recommend this. The Compliment travel adapter also worked fine.

    • Services Tsim –

      Thank you for your kind words and for confirming the countries in which it worked.

  21. Chetan shah –

    1 EASY ACTIVATION
    2 NETWORK FOLLOWS U WELHEREVER U
    GO ….
    3 CHEAP AND AFFORDABLE

    • Services Tsim –

      Thank you for your kind words.

  22. Pankaj (verified owner) –

    Used T sim for my Europe tour of 11 days. It worked well in all the countries we visited, they are Belgium, France , Germany, Switzerland and italy. I mostly used Data and some time used for call to local and to India. It is cheaper than other sims available sims and incoming calls were received even the balance was exhausted, it was delivered at Mumbai at my address in time as we proceed on our tour stopped at Mumbai for few hours. Only thing I am not able to get the balance refund as don’t know the process. T sim team may help.

    • Services Tsim –

      Thank you for your detailed review and for confirming the countries in which it worked. As for refund, a simple email to services at tsim.in will suffice. We have forwarded your refund request to the team.

  23. Dr N K Singh (verified owner) –

    Used the lifetime Europe sim in Spain and Portugal. It went like a breeze. No issues at all. Just start calling without any hassles.

    • Services Tsim –

      Thank you for your kind words and for confirming countries in which it worked.

  24. varun singh (verified owner) –

    Used the T-sim lifetime Europe sim for our recent trip, the sim worked fine at all the places. we were in stockholm for 7days and required a local number which was provided by the Tsim, it was too helpful as our local guys could contact us.
    we went to stockholm, copenhagen, hamburg, berlin, prague and vienna, the network was fine and the speed of the internet was amazing, mostly 4G at all places.
    I would recommend this Sim for Europe travel over other options available.

    • Services Tsim –

      Thank you for your recommendation and for confirming the countries wherein it worked.

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Questions and answers of the customers

  1. Q What is the APN setting for refundable Europe Sim card. I am using in MI Note 3 phone answer now
    Answered by the admin

    APN should be set to globaldata
  2. Q I am traveling to Turkey and would like to know coverage in Turkey. Please also let me know that ...
    There are no answers for this question yet. Answer now
  3. Q I am planning to visit to barcelona (spain) for 5 days this september, and, again to lisbon (port... answer now
    Answered by the admin

    If you would like to retain the same number in your future trips, then the Lifetime Europe SIM is recommended! Else you may opt for one of the SIMs with 30days validity which provide variable amounts of data/mins
  4. Q Is the SIM 3 in -1 sim micro,mini and normal type ? answer now
    Answered by the admin Yes! The SIM would be a triple cut SIM
  5. Q How to activate the sim ? I am traveling on Sunday. Read somewhere the sim does not get activated... answer now
    Answered by the admin

    The Refundable SIMs are pre activated & are ready to use. 
  6. Q I am going to be in Spain, Italy & France. Which plan would you suggest? I am looking for sea... answer now
    Answered by the admin

    Choice of SIM would depend upon your data & voice requirements. We would suggest you to use the chat option on our website (or call us on 1800 313 5055) to interact with our Agents who would be able to guide you.
  7. Q Hi..I’m going to Europe for 15 days..which plan is recommend to buy.My destination are France,Bel... answer now
    Answered by the admin The choice of the plan would vary depending upon individual usage requirements. Please share your contact number for an executive to call & guide. Else you may also visit www.tsim.in & click on "Ask Us" to chat with us.
  8. Q I am going to Barcelona,madrid,Lisbon,Paris,Nice,Zurich,Copenhagen,Stockholm,Riga,Tallinn,Rovanie... answer now
    Answered by the admin

    Based on experience, we would recommend you to opt for 800min/8GB plan at the least. This plan will give you 400min/4GB in most of the places mentioned. In case you do not fully utilise the same, you can always ask for Refund of the balance.

    You shall be  eligible for a refund on unused talktime/data with usage rounded to the next slab. I.e. If you use 2.8GB after subscribing to a 8GB SIM card, your usage will be taken to be 4GB, and you will get refund on the difference between the price of a 4GB and 8GB card.
  9. Q Are the incoming calls also charged, if we use outside UK (within Europe)? answer now
    Answered by the admin

    The incoming minutes are included in the Free minutes
  10. Q what bands of GSM are required for the sim to work in Europe? also what category of LTE is suppor... answer now
    Answered by the admin

    The requisite bands in Europe are:

    2G - 900, 1800 and 1900MHz; 

    UMTS - 2100MHz; 

    4G - Depends upon individual country of travel
  11. Q Can we use both voice and data in 989 plan? If yes how does it work. answer now
    Answered by the admin

    Yes you can use both voice & data in the 989 plan which allows 1000MB of data OR 100min of local/India Calls. If you use, 1 min for calling, your data allowance will be reduced by 10MB.
  12. Q How to check the balance amount? answer now
    Answered by the admin

    Currently you may send an email to services@tsim.in or call on the TSIM Toll Free number  1800 313 5055 to know your balance.
  13. Q my daughter is going to Paris for four months. Whether the 200 minutes sim card will be valid for... answer now
    Answered by the admin

    Yes...the minutes will remain valid until exhausted.
  14. Q I want to use for Hungary on iphone 5S .. do you send Nano SIM ? Also does it give both Data and ... answer now
    Answered by the admin

    The SIM is triple cut (standard. micro & nano) & is suitable for use in all GSM phones. Also the same  SIM supports both Voice & Data. The drop down gives the indication of available minutes or data.
  15. Q My daughter is going to Italy for 4 months as a student from India she would be travelling to oth... answer now
    Answered by the admin

    This card is designed for use intermittent travels to European countries. Your daughter may use this card for her travels to other European countries. Moreover this card would be useful to her when she initially lands in Italy to keep in touch initially.

    Although she could continue to use the TSIM SIM all through the 4 months, we would recommend she buys a local Italian SIM for use in Italy.

     
  16. Q 100 minutes is both for local and india and is it daily answer now
    Answered by the admin

    The minutes include local as well as India minutes. These minutes do not have a validity limit.
  17. Q Is There A Daily Data Limit In This SIM answer now
    Answered by the admin

    No..there is no data limit in this SIM
  18. Q I am traveling to Slovenia for 10 days..I need voice +data which sim card I should choose? answer now
    Answered by the admin

    Hello Sir,

    Please Choose the Unlimited Europe sim card for 14 days pack for Voice+Data
  19. Q I'm am travelling to Denmark, Norway, Sweden, Finland & Russia for 15 days. Which card would ... answer now
    Answered by the admin
    Refundable Lifetime Europe SIM Card should serve your purpose. 

     

     
  20. Q does this include voice and data both or just one? answer now
    Answered by the admin

    The SIMs support both voice & data. 
  21. Q where to buy sim answer now
    Answered by the admin

    You may buy the SIM online. The SIM will be couriered / delivered to your address.

     

    After selecting the product / plan, please use the "Add to Cart -> Checkout" button to continue with your online order. You shall be guided with the details during the process.

Send me a notification for each new answer.

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