- Simple package for either calls, SMS or data or a combination of each.
- Prepaid: No billing shocks!
- There is no rent or monthly minimum usage.
- Lifetime validity on talk time, however phone number might change if it is not used.
- Call forwarding to India mobile or landline when not in use.
- Unused talk time/credit balance refundable for a year.
- We require a copy of your passport.
Voice / SMS Slabs
Countries are divided into slabs as below, giving you fixed number of minutes for each slab. Local calls are those within the same slab.
200 minutes/200 SMS when you are in one of:
United States of America,
100 minutes/100 SMS when you are in one of:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Italy, Kazakhstan, Kyrgyzstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Netherlands, Norway, Poland, Portugal, Romania, Russian Federation, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Tajikistan, Turkey, Ukraine, United Kingdom
Exceptions: In Armenia, Austria, Belgium, Bulgaria, Croatia, Estonia, Finland, Italy, Kazakhstan, Kyrgyzstan, Latvia, Lithuania, Luxembourg, Macedonia, Malta, Netherlands, Russian Federation, Serbia, Slovenia, Spain, Switzerland, Tajikistan, Turkey & Ukraine you get 50mins of incoming / local calls.
Data Slabs
2GB when you are in one of:
Austria, Denmark, Greece, Ireland, Italy, Norway, Poland, Sweden, Turkey, United Kingdom
1GB when you are in one of:
Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Finland, France, Georgia, Germany, Hungary, Iceland, Kazakhstan, Kyrgyzstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Netherlands, Portugal, Romania, Russian Federation, Serbia, Slovakia, Slovenia, Spain, Switzerland, Tajikistan, Ukraine, United States of America
Using the SIM Card
Using the SIM Card for the first time
- Power off your phone
- Insert your new SIM card
- Power on your phone
- Your phone should connect on a GSM/WCDMA/LTE network.
Please also note, using this SIM card to surf Internet or make calls outside coverage will significantly reduce the data and voice usage capacity, or even cause the SIM card to stop functioning.
Receiving calls
People anywhere in the world can dial your UK number directly to reach you, for example, +44774132 12345.
Emergency Call Number.
Please note Europe emergency call number “112” will NOT work in this card.
Making local calls
For the purposes of this card, local calls include calls to any country mentioned under “Coverage”, from any country mentioned under “Coverage”. To make such calls use the full international format. E.g. to call a UK landline number from any country use (for example) +44 207 222 1234.
Making calls to India
Remember to add the country code when making calls to India. Check that the number begins with +91 before dialing. E.g. to call India number 022 24216344, dial +91 22 24216344
Helpdesk
TSIM’s customer service agents can be reached via email at services@tsim.in or phone +91 22 24216344.
Should you use automatic or manual network selection?
There are two ways of selecting a network. You can either set your handset to use AUTOMATIC Network selection or MANUAL selection. When using automatic selection the handset will look for all networks that it is able to attach to and logs onto the first network it finds. When using manual selection you must manually search through the networks and select a network to attach to. We recommend using automatic network selection. Please refer to your handset manual to check the default settings for your phone.
Setting up call forwarding/divert
To activate call forwarding/call divert, dial *102(phone number in international format)#. You will get a confirmation message on the screen. For eg. *102912224216344#. To deactivate dial *103#
Setting data on your phone
Please ensure Mobile Data & Data Roaming is enabled on your phone. Setup APN (Access Point Name) manually as follows:
Set Access Point Name (APN) in your smartphone to “globaldata” without any username or password
On Android Phones, tap the Menu button / Settings / Mobile networks / Access Point Names / New APN / Set Name & APN as “globaldata” / OK / Save
On iPhone: Tap Settings / General / Network / Cellular Data Network / APN and enter “globaldata”. Leave username & password blank. Tap Network
On iPhone6 & above:
a. While connected to WiFi, open Safari and goto: m.apnchanger.org
b. Select Manual
c. Enter “globaldata” in APN Name (small letters & no spaces) and click install.
d. If asked for a PIN enter your iPhone 4 digit unlocking PIN
e. Approve the installation of the unsigned profile.
On some iPhone devices you will need to remove the existing current Profile (found in Settings-> General -> Profile -> Existing Profile -> Remove) before installing the Globaldata APN.
On Windows Phone: Go to Apps list / Settings / Mobile Network / Add Internet APN / Set APN as “globaldata” / Save
Checking your Balance
You will periodically get automatic balance messages on your phone. Another way to get balance information is to dial +163 162 10 001 from your phone and disconnect after a few rings. The call will not be answered and you will not be charged for that call. You will later receive an SMS with balance information.
Online Refill
Use this link to instantly add credit to this card.
Refund Policy
You are eligible for a refund on unused talktime/data with usage rounded to the next slab. I.e. If you use 2.8GB after subscribing to a 6GB SIM card, your usage will be taken to be 4GB, and you will get refund on the difference between the price of a 4GB and 6GB card. This refund is available for 12 months after payment.
Pinkesh Jain (Verified user) –
Worked seamlessly, without any effort in UK, Netherland and Sweden. A very good choice if you are traveling across UK and Europe.
Services Tsim –
Thank you for your kind words and for confirming the countries in which it worked.
Sudhanshu Krishna (Verified user) –
Good service across countries and easy to use.
Services Tsim –
Thank you for your kind words.
SUDHIR SHARAN (Verified user) –
It is the best and cheapest card for europe.It started working when we landed at CDG Paris and was throughout active till we left europe from Zurich.The feature of data and call combo is superb. No connectivity problem even in remote areas and data speed was terrific .Further we have call diverted to our indian number and the card is active even for our next trip.Nothing better is possible than TSIM
Services Tsim –
Thank you for your kind words and for confirming the countries in which it worked.
Mohit –
Used this sim for travel across France, Belgium, Switzerland and Netherlands for 10 days. It worked great mostly for both data and calls. I had an issue with calls not working in Belgium but that was resolved by service team immediately.
Will definitely use this again.
Services Tsim –
Thank you for your kind words and continued support.
Shruti Jain (Verified user) –
I had taken this sim for trip to Sweden. It worked really well and I had a very good experience with data and connectivity. Its a good service and cheaper than matrix cards.
Services Tsim –
Thank you for your kind words and review.
Maj (Verified user) –
I had taken this sim for my east europre trip and was very happy with the data and connectivity , better than matrix i would say
Services Tsim –
Thank you for your kind words and review.
Puneet Srivastava (Verified user) –
Internet didnt work in switzerland. It kept on disconnecting after 1 or 2 mins and later it didnt connect at all. I took 100 mins/1gb plan and spend 90mins in talking to customer care for getting the internet issue fixed but no luck. Even the customer care didnt provide a solution for internet issue.
Services Tsim –
We apologise that we could not solve your problems in time. Thank you for taking the time to write a review.
Shyamala Sivakumar (Verified user) –
Best decision i made to buy this sim. It worked completely fine in all the countries i travelled like Czech Republic, Belgium, Netherlands, France, Italy and Vatican. Didn’t find even a single issue with this. The calls and its cost is also super cheap. Even though i didn’t receive the apn setting by USSD code, there was clear instruction on how to set manually and the data worked completely fine. Highly recommend this. The Compliment travel adapter also worked fine.
Services Tsim –
Thank you for your kind words and for confirming the countries in which it worked.
Chetan shah –
1 EASY ACTIVATION
2 NETWORK FOLLOWS U WELHEREVER U
GO ….
3 CHEAP AND AFFORDABLE
Services Tsim –
Thank you for your kind words.
Pankaj (Verified user) –
Used T sim for my Europe tour of 11 days. It worked well in all the countries we visited, they are Belgium, France , Germany, Switzerland and italy. I mostly used Data and some time used for call to local and to India. It is cheaper than other sims available sims and incoming calls were received even the balance was exhausted, it was delivered at Mumbai at my address in time as we proceed on our tour stopped at Mumbai for few hours. Only thing I am not able to get the balance refund as don’t know the process. T sim team may help.
Services Tsim –
Thank you for your detailed review and for confirming the countries in which it worked. As for refund, a simple email to services at tsim.in will suffice. We have forwarded your refund request to the team.
Dr N K Singh (Verified user) –
Used the lifetime Europe sim in Spain and Portugal. It went like a breeze. No issues at all. Just start calling without any hassles.
Services Tsim –
Thank you for your kind words and for confirming countries in which it worked.
varun singh (Verified user) –
Used the T-sim lifetime Europe sim for our recent trip, the sim worked fine at all the places. we were in stockholm for 7days and required a local number which was provided by the Tsim, it was too helpful as our local guys could contact us.
we went to stockholm, copenhagen, hamburg, berlin, prague and vienna, the network was fine and the speed of the internet was amazing, mostly 4G at all places.
I would recommend this Sim for Europe travel over other options available.
Services Tsim –
Thank you for your recommendation and for confirming the countries wherein it worked.
Surendra (Verified user) –
If 10 stars made available i would love to give them all.
It worked just without any hassels.
Connecting to internet was important and even the calls.
Soon i landed in Oslo-Norway airport it started working.
I must appreciate the call center people for helping me in chosing the right product.
They respond back to me even after purchasing and their way of response to my queries is amazing.
T-Sim is the best and cheapest one with lots of flexibility and transperency in accurately maintaining the remaining balance.
I encourage to buy this product with full confidence to any traveller.
No other service provider is giving these many flexibility with lifetime validity.
T-Sim is the only sim i can recommend to anyone in family and friends for world travel.
Thank you T-Sim for helping me to be connected with my FAMILY and PROFESSION all the time. 🙂
Services Tsim –
Thank you for your glowing review which will encourage us to do even better!
Sharad Lohia (Verified user) –
Terrible Service and completely over priced offering. Usage was very easy and convenient but after the sales service is pathetic and arrogant in Mumbai.
Services Tsim –
We are sorry for not living up to your expectations this time. We are studying the specifics of your case to ensure that it does not happen again. Thank you for finding the time to leave feedback.
Rahul Jain (Verified user) –
I used the SIM in Greece, Turkey, Switzerland, Austria, Hungary, Germany. Absolutely no issues. Smooth working. No network searching, auto connects once mobile is switched on. Highly recommended. Only minor problem is balance enquiry.
Services Tsim –
Thank you for your review and for confirming the countries in which it worked. We are working on a solution to provide balance enquiry for this SIM card.
Badari Nath (Verified user) –
Used in Germany, Iceland, Denmark, Norway, Sweden, Finland and Russia. It worked fine all-over. Thanks.
Services Tsim –
Thank you for your kind words and for confirming the countries in which it worked.
Vidya Bodke (Verified user) –
Very good Service in Europe, Have used 2 sims in our group in Swiss, Germany, Czeckh and Austria
worked perfectly at all places. the Recharge when required was done without any problems .
Thanks for Good Service
Regards
Vidya
Services Tsim –
Thank you for your kind words and for confirming the countries in which the card worked.
Ritwik Chakraborty (Verified user) –
Worked like a charm in more than 5 countries. Also the most affordable option amongst all prepaid foreign sim cards.
Very Prompt service and amazing customer service.
Services Tsim –
Thank you for your kind words.
Vikram Somani (Verified user) –
Nice. Worked well throughout. No issues at all.
Services Tsim –
Thank you for your kind words.
Pathak (Verified user) –
Used this card in Budapest, Austria and Istanbul. No issues. Only there may be some information about balance.
Services Tsim –
Thank you for your review and suggestion. We are working on providing information about balance to our users.
ANISH (Verified user) –
I have used this sim cards in France, Belgium and UK last month. It worked fine except for one occasion when the line was not going through for some time. It got resolved soon. I didn’t try the data connection though. Overall this is a good card, considering it is priced at a very attractive rate.
Services Tsim –
Thank you for your kind words.
Services Tsim –
Thank you for your kind words and review.
Anil Sapra (Verified user) –
We purchased 2 Sim worked very well at Czech , Austria and Hungry for Data and calls. All is good and we recommend TSIM. Customer care is very efficient in response thru phone and chat as well
Services Tsim –
Thank you for your kind words and review.
Anu (Verified user) –
Very Good. It is really cost effective. The plans offered are good. I enjoyed my experience with TSIM. The calls were clear. The internet was good. Could use browsers, whatsapp and facebook.
Services Tsim –
Thank you for your kind words.
SRINIVAS SAPALYA (Verified user) –
Scandinavia and Russia. Sim was worked well but I couldn’t get net connection through out my tour
Services Tsim –
We are sorry you were not able to use data on your phone. We are investigating the cause so that it does not recur. Thank you for taking the time to review your purchase.
PRAVIN PRADHAN (Verified user) –
Worked very well in Austria, Hungary, Slovakia and Czech. Did not face any connectivity problem.
Called party does not get calling Mob. No. so calling a Taxi, like Uber was not possible. I faced this problem in Hungary when due to sudden severe pain in the Knee of my wife I called Uber.
Services Tsim –
Thank you for your detailed review. We apologise for the lack of callerID when you needed it and will take it up with the service provider.
ashish h asher (Verified user) –
worked very well in ITALY, CZECH, AUSTRIA, SLOVAKIA AND HUNGARY
didnt face any network related issue, be it calls or data
fantastic
Services Tsim –
Thank you for your kind words and for confirming the countries in which it worked.
Kalpesh Gandhi (Verified user) –
The services were superb. Experience from ordering to delivery was awesome. None of the time I have observed no network in entire Europe.
The only suggestion I have to team is to upgrade to 4G instead of 3G. Move with time.
Services Tsim –
Thank you for your kind words and suggestion. We are pleased to inform you that we are working on upgrading the Europe SIM card to 4G and will be able to announce this shortly.
N R Modi –
N R Modi
Used your TSIM EUROPE card for 7 days and it’s work very good in all four country ( FRANCE, BELGIUM, GERMANY and SWITZERLAND). Thanks for providing international card. Even no settings required for my I phone 7 plus mobile just insert the tsim card and it’s start working.
Services Tsim –
Thank you for your detailed review and for confirming the countries & phone model wherein it worked.
Sachin (Verified user) –
Worked well in Budapest and Prague. Has some starting issues in Vienna. But got sorted in some time. Would be nice to know the usage. Call clarity very good. Good 3G signal through out. Recommended.
Services Tsim –
Thank you for your detailed review. We are sorry for the trouble you faced in Vienna.
Ashish Gupta (Verified user) –
Have gone to 11 countries in Scandanavia and Eastern Europe. Worked well in all the countries.
Ashish
Services Tsim –
Thank you for your review of its functioning in multiple countries.
NISHANT (Verified user) –
Worked well in iPhone SE in Netherlands, Belgium, France, Switzerland and Germany. Data setup was automatic, but took about 10 minutes to start functioning the first time we landed. Had 3G signal throughout. It was nice to have a single sim functioning in all these countries. Recommended.
Services Tsim –
Thank you for your detailed review and recommendation
SAPNA P RAMNANI (Verified user) –
Worked very well on calls …not too satisfied with sms and data…because wherever there was free WiFi….we never got the sms back maybe Bcoz we had a UK number and not a local…but it would be nice if you could look into this and sort it if there is a way out. regards
Services Tsim –
Thank you for your detailed review and suggestion. The unlimited Europe card has local numbers in most covered countries. We will certainly check if we can enable it in the refundable lifetime card.
Krishnan Dharan (Verified user) –
Europe SIM worked well in Holland, Germany, Denmark, Sweden. At times, I had to choose a network manually to get 3G, especially in Sweden. Also, I would advise people to add the APN “globaldata” to your iPhone prior to embarking on your Europe trip. I struggled to get data on the first day. Otherwise, the SIM worked well and was a great buy. I was even able continue using the SIM card in the USA to access 3G data!
Services Tsim –
Thank you for your kind words and detailed review.
Pradeep (Verified user) –
Worked well, without any problems in France, Italy and Switzerland! There was a shipping issue, but Customer support was great and it got resolved.
Only think I would like, is to check the available balance! Would go for it again.
Services Tsim –
Thank you for your kind words and feature suggestion. We have forwarded it to our online team for action.
Debu Modi (Verified user) –
Used this card in Budapest, Austria, Czech and Germany. No issues. Calling worked right away. For internet had to make some simple settings and Network selection. After that it was a breeze.
Services Tsim –
Thank you for your kind words