tsim.in, 
Description
- We require a copy of your passport and visa before delivery
- Link to upload documents sent after placing order
- SIM only works in China
Helpdesk
TSIM’s customer service agents can be reached via:
Email: services@tsim.in
Chat: https://www.tsim.in
Phone: +91 22 24216344 / +1 646 918 1335 / +44 203 773 2460.
What is an eSIM?
eSIM stands for “embedded” SIM which is installed in your phone by scanning a QR code or tapping a notification. If an activation date is required the QR code / Notification is sent after activation, else 24hours after completing your documentation.
eSIM Advantages
- Easy to use: Set up your plan by scanning a simple QR code or tapping a notification.
- Save on Shipping cost: No physical delivery requirement
- Save on time: In a rush to travel? We will send eSIM QR Code via email. Scan it as per instructions and It will be ready to use upon arrival.
- Keep your original SIM: The eSIM is in addition to your original SIM which will work as usual if you need it.
eSIM Disadvantages
- Unfamiliar: Since it is a new technology expect to be learning a bit.
- eSIM Compatible Phones: eSIM will only work in eSIM compatible phones. As a general rule, iPhone 11 and Android model 2021 and higher models are compatible with eSIM.
- Single Use Only: Most eSIM codes can be used only once. Please do not delete the eSIM created on your phone, since it cannot be recreated on your phone or any other phone. However you can de-activate the eSIM when not needed from your settings.
- Transfer of eSIM: To transfer an eSIM from one phone to another you must visit the store of the Operator concerned. However some USA eSIMs can be transferred from one iPhone to another.
Activating eSIM on your Device using a QR Code
Most eSIMs are installed using a QR code. The QR code is sent to you by eMail. You need an Internet connection to install an eSIM
iPhone XR, XS and newer
- Go to Settings, then Cellular.
- Select Add a plan, and the Camera app will open.
- Point your camera at the QR activation code until you see a message that says Installing cellular plan.
2021 Android and newer
- Go to Settings > Connections > SIM card manager
- Tap Add mobile plan
- Tap Add using QR code
- Scan the QR activation code
Activating eSIM on your Device using an Operator Notification
T-mobile, AT&T and some other operators make it even simpler to install eSIMs. They send a notification directly to your phone. Just tap on the notification and follow the instructions as in images below. The notification is sent to the phone you intend to use on your trip for which you have given us the EID and IMEI number by dialing *#06#.
ZAINUL ABEDIN (verified owner) –
Everything was fine until I discovered that the China Telecom SIM required an APN to start internet services. The APN was not entered into the SIM card prior to the delivery, and I was in a complete mess in a foreign country until I received free Wi-Fi from a hotel and then called home to resolve the issue through customer service. Everything ran smoothly once the issues were resolved.
Services Tsim –
Thank you for your balanced review. We apologise for the inconvenience.
Krishnendu Mukhopadhyaya (verified owner) –
While the call quality to India was good, the internet connection wasn’t so good. Also, I received many messages in Chinese, which of course was beyond me. I used the WiFi of my host. Suddenly, on the last day of my trip, well within the range, when I needed the data as I was traveling, the data was gone.
Services Tsim –
We are sorry your data ran out on the last day. It is true the messages received are in Chinese. Thank you for your review.
Ratan Potluri (verified owner) –
Worked wonderfully well!
Services Tsim –
Thank you for your kind words.
R S Gupta (verified owner) –
The SIM was delivered and activated on scheduled time. Did not encounter any problems in China. Good service. Keep it up.
Services Tsim –
Thank you for your kind words.
Varun Agarwal (verified owner) –
The SIM was delivered and activated on time and everything worked as expected in China. Very satisfied.
Services Tsim –
Thank you for your kind words.
S. Hameed (verified owner) –
This was very useful while traveling to china. The number started working as soon as I arrived in China. The additional call benefits using app was really helpful though the call quality in the App is yet to improve.
Services Tsim –
Thank you for your kind words and bringing the experience of the App to our notice. We are sorry the App did not meet your expectations.
Soumya Mukherji (verified owner) –
A life saver in China. Zero hassle. Just entered the sim and everything worked as it should.
Never needed to contact customer service.
Would definitely recommend to anyone traveling to China to avoid problems.
Services Tsim –
Thank you for your kind words and recommendation.
Gursharan Singh (verified owner) –
Customer Service was really bad. The card was lost first time by courier but tracking it and getting another one was a really bad experience. Activation was another problem. Customer service never seem to know the order details even if you tell them the order number.
The card worked perfectly well in China.
Recharging it was nigh near impossible due to lack of information. Whatsapp and WeChat customer service channels are not very useful. Wouldn’t buy again.
Services Tsim –
We are sorry our service did not meet your expectation. The loss of the first SIM card by the courier is a rare event that our helpdesk was not prepared for. We are reworking our systems to ensure that we are able to handle such cases better. We thank you for bringing this to our notice.
ashish (verified owner) –
Pathetic. The International calling dint work in the sim. No help from the service team as well till date.
Services Tsim –
We were in touch with the operator for a resolution to your problem, and according to them it had got resolved a few days after the complaint. We recognise that this is an unacceptable time line for a short visit, but have no clarity from the operator on why it took them as much time as it did to resolve the issue. We apologise for the trouble you had with our service and will be in touch with you for further action.
REENA CHOKHANI –
GETTING SIM CARD FOR INTERNATIONAL TRIPS IS NOW EASY AND CHEAP..
..THANKS TO T-SIM…
Services Tsim –
Thanks for your review
Ashish (verified owner) –
Getting a SIM in China is not so easy, so bought it locally from TSIM. It was fantastic ! Worked like a charm. Great service by TSIM. Very satisfied.
Services Tsim –
Thank you for your kind words.
RAJIV AGARWAL (verified owner) –
I traveled to China and the card worked seamlessly. Both for voice and data.
Delivery of the card here in India was hassle free.
I would certainly recommend this.
Services Tsim –
Thank you for your kind words and recommendation
Kalaimani Ramasamy (verified owner) –
Simple, Comfortable, affordable and useful!!! What more you need for a hassle free SIM in a foreign country where language is an issue.
Keep it up
Services Tsim –
Thank you for your kind words and encouragement